WillWork Jewelry Reviews 82

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beauty of the products, often noting that items are even more stunning in person than depicted online. Many people highlight the craftsmanship and unique designs, appreciating how well the jewelry matches individual personalities and exceeds expectations. The overall sentiment points to a highly satisfying experience with the company's offerings. However, some customers also noted issues with their orders, such as receiving items that did not match the advertised specifications, like incorrect gold purity or smaller, cloudier stones. A few people also mentioned that the size of the jewelry appeared smaller than expected based on the online images, and there were instances where a "set" was purchased but only one item was received.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers expressing delight with the... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the beauty and craftsmanship... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at will work is second to none, their craftsmanship is truly understated. I found a ring I wanted to use to propose to my now fiance and their team worked with me to take my idea and turn it... See more

Company replied

Rated 5 out of 5 stars

The ring is absolutely gorgeous!!! Fit is perfect. I love the center stone and how it looks under different lighting. Beautiful ring and I’m so happy my, now fiancé, came to you to find this special r... See more

Company replied

Rated 5 out of 5 stars

This is an update to my previous review. I wanted to make sure it was made known that the new head of customer service contacted me about what happened months ago with my son’s Engagement and wedding... See more


Company details

  1. #73 of 139 best companies in Jewelry Store

Written by the company

WillWork Jewelry specialize in fine gold jewelry and are known for our colorful ,whimsical gemstone engagement rings, wedding rings, pendants and earrings. Each of our pieces is lovingly crafted from the highest quality materials, including ethically sourced gemstones and precious metals. From the initial concept to the final polishing, we ensure that every detail is perfect. We also offer a range of custom design services. Whether you're looking for a one-of-a-kind engagement ring or a personalized gift, our team of experts will work closely with you to bring your vision to life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Craftsmanship

Outstanding Craftsmanship! I got exactly what I ordered and it was delivered very quickly! Very happy with the service I received.

August 2, 2024
WillWork Jewelry logo

Reply from WillWork Jewelry

Hello, Erik

Thank you so much! We're thrilled you love the jewelry and had a great experience with our customer service.

Best Regards,
Willwork Jewelry

Advertisement
Rated 5 out of 5 stars

Great customer service

Great customer service! I had to double check my sizing and I’m glad I did, I needed a 1/2 size larger than I had ordered. Seller was very flexible and encouraged me to double check sizing. I got the email that it shipped yesterday and received it today, I’m so happy and have already recommended this shop to others.

November 1, 2022
Unprompted review
WillWork Jewelry logo

Reply from WillWork Jewelry

Hello, SUSANA

Thank you so much! We're thrilled to hear you loved the product and had a great customer service experience. Enjoy your perfect-fit ring!

Best Regards,
Willwork Jewelry

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look