Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had two vehicles now via Wilson & Co (Drayton Motors) and my experience has been positive. I was kept updated on delays in my new vehicle coming in, although didn’t have too long to wait. If you’... See more
Company replied
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me... See more
Company replied
Matthew Lowe from Bolton Wilson & Co, new salesman on the market we have been his first buyers. Great guy, positive, easy to talk to and much more! If your looking to purchase a car Matt is your guy!... See more
Company replied
Company details
Written by the company
Wilson and Co in Bolton, Scunthorpe and Grimsby are now trading as Drayton Motors as part of a larger group. These sites represent new Vauxhall, Peugeot and BYD as well as used vehicles, service and parts.
Contact info
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, United Kingdom
- 01472 290290
- enquiries@wilsonandco.com
- wilsonandco.com
4.3
Excellent
581 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New wheels…
I’ve had two vehicles now via Wilson & Co (Drayton Motors) and my experience has been positive. I was kept updated on delays in my new vehicle coming in, although didn’t have too long to wait. If you’re considering a new vehicle, I’d highly recommend here.
June 2, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I’m delighted to hear that Raggi provided such excellent service from start to finish and was able to secure a deal that worked for you.
It’s great to know you enjoyed a relaxed, no-pressure experience and that everything from the test drive through to delivery and paperwork was handled smoothly. I’m particularly pleased to hear that the aftersales support has continued long after collection, as looking after our customers doesn't stop when they drive away.
I’ll be sure to pass on your kind words to Raggi — he’ll be delighted to receive the recognition.
Thank you again for your support and recommendation.
Best regards,
Jason Carter
Head of Business
Advertisement
Ray who dealt with us buying our car…
Ray who dealt with us buying our car was fantasticvfrom 1st meeting him to after sale as well.
May 13, 2026
Unprompted review
Reply from Wilson & Co
Hi Billy & Angie,
Thank you for your lovely feedback. I’m delighted to hear Stacey and the sales team looked after you so well and made the experience of getting your new car such a positive one.
I’ll be sure to pass on your kind words to Stacey and the team — they’ll really appreciate them.
Thank you again for your support and enjoy your new car!
Best regards,
Jason Carter
Head of Business
Excellent sales person
May 20, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your feedback and 5-star review. I’m delighted to hear you received excellent service from our sales team.
We really appreciate your support and hope you enjoy your new vehicle.
Best regards,
Jason Carter
Head of Business
Drayton Motors
I'd recommend Drayton Motors Scunthorpe…
I'd recommend Drayton Motors Scunthorpe to a friend because Raggi was excellent....helpful, friendly, professional, knowledgeable."
May 18, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I’m delighted to hear that Raggi provided such a helpful, friendly, professional, and knowledgeable experience throughout your purchase.
I’ll be sure to pass on your kind words to him — he’ll be delighted to receive the recognition.
Thank you again for your recommendation and for choosing Drayton Motors Scunthorpe.
Best regards,
Jason Carter
Head of Business
Drayton Motors Grimsby Simply Superb
Drayton Motors Grimsby staff were superb from start to finish. The main reason I completed the deal was after finding the car and wanting it, after a bit of negotiation. Tracy remained a true professional and with no hard sell on extras. I didn't need extra services etc as it still held it's kia warranty so had to be done at a main dealers. Which was a concern of mine before I even test drove. I knew what I wanted and don't like coming across as argumentative. I felt relaxed and always felt that while Tracy worked for the dealer. She was also doing her best to get a deal together that would appeal to me even if it put her sales manager on the spot. I hope to keep this car a good number of years. But be rest assured I will be straight back to see what is available here before anywhere else. I've bought many cars from other dealers and have had a some very disappointing experiences. Tracy and her team have fully restored my belief that there are decent, honest car sales to be had and I sincerely hope all your targets are easily met which with sales like mine will be a walk in the park. Well done to the whole team especially the ones behind the scene that I probably didn't even see. Their efforts have made this customer beam from ear to ear each time I get in the car.
May 14, 2026
Unprompted review
Reply from Wilson & Co
Thank you for taking the time to leave such an amazing and detailed review. I’m genuinely delighted to hear that your experience with Drayton Motors Grimsby was superb from start to finish.
It’s fantastic to hear how well Tracey looked after you throughout the process. Her honest, professional, and customer-focused approach is exactly what we strive for, and I’m pleased she was able to help put your concerns at ease and work with you to find a deal that felt right for you.
What stands out most in your review is the trust and confidence you felt during the process. Restoring your faith in the car-buying experience is a huge compliment and one that Tracey and the wider team should be very proud of.
I’ll be sure to share your comments with everyone involved, including those working behind the scenes who help make experiences like yours possible.
Thank you again for your support and kind wishes. We hope you enjoy every mile in your new car and look forward to welcoming you back when the time eventually comes for your next one.
Best regards,
Jason Carter
Head of Business
Advertisement
Very professional but also friendly
Very professional but also friendly
May 20, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your feedback and 5-star review. I’m delighted to hear you found the team both professional and friendly.
Providing excellent service whilst making our customers feel welcome is exactly what we aim for, so it’s great to know that was your experience.
Thank you again for your support and we look forward to seeing you again in the future.
Best regards,
Jason Carter
Head of Business
We purchased the car and within a week…
We purchased the car and within a week I had to call out the AA as the windscreen wipers would not work. It turned out that the motor had seized. Booked the car in for repair on the Tuesday. Fortunately due to Rachel in the service department, who kindly expedited the ordering of the part, we were eventually able to get the car repaired and back on Friday afternoon, as they seemed very reluctant to provide a courtesy car. When we received the inspection report it stated that the rear break pads were worn to 70%, however, the vehicle was alleged to have received a service prior to us picking this up but we were not advised of the poor state of the break pads or even offered the option of replacements at our expense. Poor show on this. We have purchased a car previously from this garage, so we are a little disappointed on this occasion. I would point out that Raggi and Rachel have been excellent"
April 24, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your feedback and for bringing these concerns to our attention.
Firstly, I would like to apologise for the issue you experienced with the windscreen wiper motor so soon after purchasing the vehicle. Whilst mechanical failures can unfortunately occur unexpectedly, I appreciate how inconvenient this was, particularly so early into your ownership.
I’m pleased to hear that Rachel was able to assist in expediting the parts and repair process, and that both Rachel and Raggi provided excellent support throughout. I will ensure your kind comments are passed on to them.
In relation to the rear brake pads, our vehicle health check records show approximately 70% wear remaining rather than 70% worn. However, I appreciate how the wording may have caused concern, and I understand your comments regarding the communication around this.
Thank you again for your feedback. Whilst I’m sorry we fell short of expectations on this occasion, I appreciate your continued support and am pleased we were able to get the vehicle repaired and back on the road as quickly as possible.
Kind regards,
Jason Carter
Head of Business
Stacey was great
Stacey was great. Professional but full of fun with it. It was a pleasure
April 30, 2026
Unprompted review
Reply from Wilson & Co
Thank you for taking the time to leave such kind feedback, even though you ultimately purchased elsewhere — that’s genuinely appreciated.
I’m delighted to hear that Raggi made such a positive impression and provided a helpful, accommodating, and flexible experience throughout your enquiry. That personal approach is exactly what we aim for.
Whilst we’re sorry we couldn’t earn your business this time, we completely understand the importance of convenience and location. Hopefully we may have the opportunity to assist you in the future.
Best regards,
Jason Carter
Head of Business
Josh & all the staff where fabulous and…
Josh & all the staff where fabulous and friendly. I dint feel pressured in any way. All in all a very positive experience. Thank you all x
April 29, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your lovely feedback. I’m delighted to hear that Josh and the team made your experience such a positive one and that you felt comfortable and under no pressure throughout the process.
Creating a friendly and welcoming environment is exactly what we aim for, so it’s great to know that came across. I’ll be sure to pass on your kind words to Josh and the wider team.
Thank you again for your support and enjoy your new car!
Best regards,
Jason Carter
Head of Business
Advertisement
Very Good Experience
From my very first telephone enquiry concerning the vehicle I was interested in, Mr Vim Patel the salesman was wonderfully understanding, courteous and couldn't do enough to give me complete confidence about the garage, the car and the purchase if I was to go ahead and buy the car. Everything was explained in detail and he showed great patience in answering all my "small" questions. He certainly went above and beyond acting simply as a person wanting to make the sale - a most admirable quality. It was actually a pleasure in dealing with Mr Patel for which I thank him
April 27, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback and continued support. I’m delighted to hear that Raggi once again provided you with excellent service.
I’ll be sure to pass on your comments to him — they’ll be very much appreciated.
Best regards,
Jason Carter
Head of Business
Drayton Motors
Buying a car …
Nathan the salesman was so helpful,knowledgeable. And friendly. He made the whole experience easy.He is a credit to Drayton motors.
April 30, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback and continued support. I’m delighted to hear that Raggi once again provided you with excellent service.
I’ll be sure to pass on your comments to him — they’ll be very much appreciated.
Best regards,
Jason Carter
Head of Business
Drayton Motors
I would definitely recommend Drayton…
I would definitely recommend Drayton Motors. The car was in great condition and the process was made very easy by Stacey the sales advisor.
April 20, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your lovely feedback. I’m delighted to hear Nathan made the whole process of buying your car such a pleasant experience.
His friendly, knowledgeable, and professional approach is exactly what we aim for, and I’ll be sure to pass on your kind words to him.
Thank you again for choosing Drayton Motors.
Best regards,
Jason Carter
Head of Business
Drayton Motors
Extremely helpful staff
Josh the salesman was extremely helpful throughout the whole process, the car I wanted was one of four available
April 27, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your feedback. I’m sorry to hear how frustrated and disappointed you feel regarding this situation.
I understand the finance agreement linked to your part exchange has now been fully settled, however I do appreciate the inconvenience and concern caused whilst this was being resolved.
Unfortunately, whilst we fully prepare and inspect all vehicles prior to sale, cars are mechanical products and, from time to time, unexpected failures can occur. In this case, we appreciate the issue arose very shortly after purchase and we have been actively working to repair the vehicle as quickly as possible whilst also ensuring the repair is completed correctly.
A courtesy vehicle has been provided throughout to keep you mobile, and we remain committed to supporting you through the process. We would be more than happy to welcome you back into the business to discuss matters further and work towards an amicable resolution.
Kind regards,
Jason Carter
Head of Business
Drayton Motors
Advertisement
The whole process of buying was made…
The whole process of buying was made simple all the staff were very obliging non aggressive and helpful I would definitely purchase again with them again
April 23, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback. I’m delighted to hear the whole buying process was made simple and that the team were helpful, approachable, and never pushy.
It’s great to know you would choose to purchase from us again — that really means a lot to the whole team.
Best regards,
Jason Carter
Head of Business
Drayton Motors
Had my car in for its service and…
Had my car in for its service and needed couple of repairs which I wanted to be completed today as need car for work this was completed today excellent standard. Want to say a big thank you to Nicola she has excellent customer service skills she was helpful every step of the way she is a asset to your company please can you pass on my feedback to her. Also thank you to the mechanic for his excellent work to a high standard once again thank you.
May 7, 2026
Unprompted review
Reply from Wilson & Co
Thank you for such a fantastic review. I’m delighted to hear the team were able to complete your service and repairs the same day so you could get back on the road for work.
It’s especially great to hear how well Nicola looked after you throughout the process. I’ll absolutely pass on your kind words to her — she’ll be thrilled to hear your feedback. I’ll also ensure the technician receives recognition for the high standard of work carried out.
Thank you again for your support and for taking the time to share your experience.
Best regards,
Jason Carter
Head of Business
Drayton Motors
Raggi was the sales person who sorted…
Ragging was the sales person who sorted everything, from looking for the right car for me, test driving it, paperwork making sure I understood everything. Most importantly got me a hot drink whilst sorting all this out. The treatment that was shown throughout this experience was fantastic.
April 29, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your great feedback. I’m delighted to hear the service fit perfectly around your day and that the drop-off and collection were easy for you.
We really appreciate your support and hope to see you again soon.
Best regards,
Jason Carter
Head of Business
The experience at Drayton Motors…
The experience at Drayton Motors Scunthorpe was good because we felt no pressure . On arrival Raggi(Sales executive) came out and introduced himself and said he wouldn't be following us around and we just had to ask if we wanted any vehicle unlocking or further information. Extremely knowledgeable and professional service throughout purchase with regular updates prior to car delivery date, and courtesy call a few days later to check in. I am happy to recommend Draytons to anyone ."
April 15, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I’m delighted to hear you enjoyed a relaxed, no-pressure experience from the moment you arrived, and that Raggi looked after you so well throughout.
That approach — giving customers space while being on hand to help — is exactly what we aim for, so it’s great to know it made a difference. I’m also pleased to hear the communication and follow-up met your expectations.
Thank you again for your recommendation — it’s very much appreciated.
Best regards,
Jason Carter
Head of Business
Advertisement
Raymon was brilliant - Grandland is fantastic!
Raymon was brilliant, professional and attentive through every step of the sale from original enquiry to handover. Cannot recommend him enough. Thank you for a wonderful experience.
April 23, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I’m delighted to hear that Raymon looked after you so well and provided a professional and attentive experience from start to finish.
It’s great to know you’re enjoying your Grandland — a brilliant choice! I’ll be sure to pass on your kind words to Raymon.
Thank you again for your recommendation and for choosing Drayton Motors.
Best regards,
Jack Eastwood
Head of Business
I had a great experience at Drayton…
I had a great experience at Drayton Motors Grimsby because Josh went above to explain things and get me the best price.
April 18, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your great feedback. I’m delighted to hear you had such a positive experience at Drayton Motors Grimsby and that Josh went above and beyond to explain everything and secure you the best possible deal.
I’ll be sure to pass on your kind words to him — he’ll really appreciate it. Thank you again for choosing us.
Best regards,
Jason Carter
Head of Business
I would recommend Drayton Motors…
I would recommend Drayton Motors Scunthorpe to friends and family because I have used them for 10 years now and always been friendly and helpful. Had an issue once years ago and it was solved within 24 hours. I plan to use them in the future too.
April 14, 2026
Unprompted review
Reply from Wilson & Co
Thank you for your continued loyalty over the past 10 years — that truly means a great deal to us. I’m delighted to hear that you’ve consistently found the team friendly and helpful, and that any issues have been resolved quickly when they’ve arisen.
Your support and recommendation are very much appreciated, and we look forward to continuing to look after you in the future.
Best regards,
Jason Carter
Head of Business
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.