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Rated 1 out of 5 stars

Absolutely disgraceful service ( and I use that word very loosely) they have stolen some of my items , damaged a load more and then forced us to pay an extra £500 to deliver our stuff on a date that w... See more

Rated 5 out of 5 stars

We have just bought a bed and mattress from Wilson’s. Lynn was brilliant, very knowledgeable and friendly. We were undecided on size so took the detail and rang lynn a week later. It was sorted immedi... See more

Rated 5 out of 5 stars

Carol and her letting Dept look after our properties with great care and professionalism. Nothing is too much trouble and the response to queries however small are always dealt with promptly and witho... See more

Rated 1 out of 5 stars

I ordered €300 worth of clothes. Could only get delivered to uk so got sent to my mum. She could send them in to me in NL. No feedback. When I wrote I got a bizarre message back from customer service.... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Don't think about cost think about value


Contact info

3.0

Average

TrustScore 3 out of 5

74 reviews

5-star
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Rated 5 out of 5 stars

Above and Beyond to get the best price and a quick sale

Stephen and the team at Wilsons were excellent. Really professional at all times and extremely supportive when our buyer started playing silly games. They resolved all issues efficiently and effectively and helped us secure the best price for our property.
I couldn't recommend them more to someone looking to get the best price for their property whilst experiencing a first class customer experience. I felt very informed at all stages and that Wilsons were working in my interests rather than just securing the sale, and it's things like that that you need from an agent.

October 21, 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful!

I have had brilliant service from Carol and Maxine at Wilsons, Carol has been very accommodating in assisting us with our requirements for our let property, she has been communicating with me throughout the process and keeping me updated regularly.

October 19, 2016
Unprompted review
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Rated 5 out of 5 stars

The Lettings Team at Wilsons

Carol and her letting Dept look after our properties with great care and professionalism. Nothing is too much trouble and the response to queries however small are always dealt with promptly and without fuss. We have used other Agents in the past but the service that we get from Wilson's is fantastic and we would recommend them to anyone thinking of letting their property, one or more as they are in very capable hands. Well Done and Thank You. R&M.

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent estate agent

An excellent company to deal with. They kept in close contact throughout the whole process, going above and beyond to get things done. Very happy to recommend this highly professional yet approachable team who ultimately managed to sell my property at a very good price.

October 14, 2016
Unprompted review
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Reply from Wilsons

Thank you for your 5 star review Dave, we are really happy you received the service we promised to deliver.

Rated 5 out of 5 stars

Great service with friendly,honest advice.

We are purchasing a property through Wilsons and have received excellent advice and a friendly service throughout. Maxine shows real enthusiasm and understands how exciting and important this time is for her customers. Would recommend.

October 14, 2016
Unprompted review
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Reply from Wilsons

Thank you for your review.

Rated 4 out of 5 stars

Quick response and service, friendly agent

Wilson has helped me settling down in UK. Not only they did their job very well, they also provided me with useful information and advice about living in Coventry. This agent is highly recommended.

October 13, 2016
Unprompted review
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Reply from Wilsons

Thank you for your review.

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Rated 5 out of 5 stars

Carol Wooding is absolutely fantastic

I would not only recommend Wilsons but also patronise them again and again should the need arise. Carol works hard to ensure we are comfortable and our requirements are met. The customer service is definitely second to none and we have received a 10 out of 10 service from Carol Wooding thus far.

October 9, 2016
Unprompted review
Rated 4 out of 5 stars

Great, with Major Note

Sometimes the information given is choppy. When you require documents, please ask it once and for all, and not back and forth. It takes too much time.

October 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received excellent service from Wildons from beginning to end. Professional and friendly advice made the whole selling and buying a property stress free for us. Was really impressed when our first chosen buyer looked like they weren't going to be able to proceed they immediately got on the phone to another interested buyer to see if their situation had changed. It had and we proceeded with them and for more money. If they hadn't we would of been weeks if not months delayed.

October 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The Staff at Wilsons were all fantastic. Im really pleased I choose Wilsons, their approach was first class they kept me updated regularly and the process of renting my house out went smoothly. I couldnt fault their service. I would definately recommend them to anyone

September 19, 2016
Unprompted review
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Reply from Wilsons

Hello Michelle,

Thank you very much for your positive review. We are delighted that you were happy with the service and hope to be of assistance to you again in the future.


Wilsons

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Rated 4 out of 5 stars

Depends on the agent dealing with your house!

It took a while to sort out but finally I managed to secure a house for my Uni accommodation. The First agent I got was honestly terrible, and was unable to discuss anything with her, and just ended up asking the same question again and again.

However, after she left Wilsons, the agent (Carol) who took over was absolutely fantastic. Everything was done quickly and smoothly, and the information she provided was good. She communicated well, and any problems I had with the house, she sorted it out very quickly. If Carol was to have dealt with the house from the start it would probably have been sorted out much sooner.

On the whole I was happy to have sorted out a house for my final year of uni, thanks to Carol and Wilsons. :)

September 17, 2016
Unprompted review
Wilsons logo

Reply from Wilsons

Hello Mr Dodhia,

Thank you for your review. I am extremely disappointed to learn of your first experience with Wilsons, but I am delighted with the final outcome. We fully manage this property and we hope to service you very well in your final year.

Wilsons

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