Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... See more
Company replied

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Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... See more
Company replied
These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!
Company replied
The windows are excellent. The customer service and communication are extremely poor. Our salesperson got our names and email wrong. He didn't provide correct color samples. His boss finally delive... See more
Company replied
Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow wi... See more
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Written by the company
Solve problems by installing solutions.
19 Cobham Dr, 14127, Orchard Park, NY, United States

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The "so called professionals were only day labors". No respect for our property. Shoddy work. Not at all happy. Will not recommend to anyone. Gabby, Phil and Brain did their best. We had a sash replaced now we have bugs coming in kitchen cause window will not lock properly. We are hard working folk and for the price you all charged..... Forget about it!!!!

Reply from Window Nation - Buffalo

Reply from Window Nation - Buffalo
The outside trim for the window has poor cuts and the wrong color chalk was used. I have white trim but trap chalk was used

Reply from Window Nation - Buffalo
Good communication, timely install. Installers were professional and very accommodating. Would recommend

Reply from Window Nation - Buffalo
Install communication day of was a little confusing as the installer we originally spoke with knew we did not live in the house. The black on the outside of the window that was ok painted not horrible but not the greatest job.

Reply from Window Nation - Buffalo
Installation was supposed to happen Tuesday around 8 am and I wasn’t contacted to tell me the crew “ghosted” them until I texted the person who said they would be there around 8 am. This was around 9:30.
They came the next day earlier than expected.
I still have a few minor issues which need to be corrected.

Reply from Window Nation - Buffalo
Super Mario showed up early took time to talk to me every step of the way and was done by noon and left like he was never there except for the big beautiful windows thank you

Reply from Window Nation - Buffalo
Installation team was prompt; Cleaned up well after install. Repaired a screen with a small defect on site. Very happy with outside trim. Sunny side of house is remarkably cooler and much quieter when new windows are closed.

Reply from Window Nation - Buffalo
The windows are great, however the salesman lied about the terms of the contract.

Reply from Window Nation - Buffalo
I had windows installed about a month ago and from the 1st visit, measuring and installation everything ran smooth without any glitches.

Reply from Window Nation - Buffalo
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