I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reaso... See more
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My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packagi... See more
I didn't know what to expect which meant that when the wine (fizz) arrived promptly (and followed the leave safe instructions!), I was delighted. The wine (fizz!) Was delicious and I was able to plac... See more
Used Winebuyers twice now and got a fantastic deal on some very delicious English Sparkling Wine. Wine arrived as described, we'll packaged and on time. Will definitely be ordering again soon @
Company details
Written by the company
Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Contact info
United Kingdom
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
4.2
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 1 week
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A second review with an update on Winebuyers
Bought he 2 x 3 bottle packages at £47 each, with a claimed value of nearly £200 (which was huge), and while the wines that came through didnt match the possible value, they were interesting.
I was worried it was a scam business when no email response and I couldn't call them. While there was a contact number on the website it wasn't a working number but email sent to support did get responded too a little slow and then everything worked out.
I will buy again for the right offers, just feels like I got hiccups in their processes.
March 12, 2026
Unprompted review
Very happy
Loved their unique offer, arrived quickly and great quality. Would recommend and use again!
March 30, 2026
Unprompted review
great buy
my wine just arrived today have put a bottle in the fridge for tonight
quick delivery well packaged can mot wait to try
great buy
thank you
March 30, 2026
Unprompted review
lovely English sparkling
Prompt service, lovely wine at very good value price
March 30, 2026
Unprompted review
Yet to try the wine
Yet to try the wine, but would appreciate a bit more info about it on the label - "West Sussex" in print so small I needed a magnifying glass to read it hardly suffices!
March 26, 2026
Unprompted review
Found you by accident on your website
Found you by accident on your website - you had exactly what I wanted - I ordered which was a simple task and it was delivered very quickly with updates of my order - all in all a very easy transaction.. will definitely use you guys again
Regards Mark
March 10, 2026
Unprompted review
Excellent service
Excellent service, was kept informed and speedy delivery, highly recommend.
March 18, 2026
Great price on a mystery case offer
Great price on a mystery case offer. Six Wines for £39 including delivery. Can’t complain at all great value and super quick delivery.
March 13, 2026
Efficient and good value
March 12, 2026
I bought the Cellar raid case
I bought the Cellar raid case, six bottles for £39 including delivery so you really can’t complain what you get. Unreal deal, I only got some pretty standard Wines all around the £10 mark from a quick look still a good deal but nothing crazy, but my brother-in-law got a case with a bottle of Dom Perignon inside!!!
March 12, 2026
My experience with Winebuyers was…
My experience with Winebuyers was excellent, they dispatched my order only for the courier company to damage the package during transit resulting in the package being returned to Winebuyers!! But to their credit Winebuyers brilliantly had the package delivered within 24 hours, thanks for the excellent service.
March 9, 2026
Do not order from this company
Do not order from this company. I ordered three bottles of wine on the 15 February 2026, being told that they would arrive on the 25 February 2026. The wine never arrived, in which someone from customer services said they had issues with the delivery. I then requested to cancel my order on the 26th February 2026 and I received no update, and looked like the wine wouldn’t arrive in time. I had heard absolutely nothing from them, until I posted my first review, in which someone finally from customer services responded on the 11 March 2026.
30 March 2026 - Following the former review, someone finally reached out to offer a refund on the 11 March 2026- they stated that there was an issue with their suppliers. They also emailed me to say that whilst they have now provided a refund, the matter is 'fully resolved' and have requested that I amend my initial review. I'm afraid my opinion remains the same. The customer service is appalling, with no communication until I had to open a formal trade standards investigation that someone finally responded. Whilst the refund was provided, this was the bare minimum after appearing to take the money and disappear. I would, as said, fully not recommend this company, and see that many other consumers have experienced similiar challenges. The review has been amended to now reflect the proposed refund on the 11 March 2026.
February 18, 2026
Unprompted review
Reply from Winebuyers
Hi Mike,
Thank you for updating your review.
We’re genuinely sorry for the experience you had here - particularly the delay and lack of communication while we were dealing with an issue from the supplier on this order. That’s not the standard we aim to deliver.
For clarity for anyone reading, this was a case where the supplier was unable to fulfil the order as expected. As soon as this was escalated, the order was cancelled in line with your request and a full refund was issued and received.
At no point do we take payment without either delivering an order or providing a refund where something goes wrong.
We completely understand your frustration at not receiving the wine, and we’ve taken this on board internally.
We’re a small, family-run business and while issues like this are rare, we are continuously working to improve both our processes and customer experience.
Winebuyers Support Team
Great value for money.
I recently ordered a clearance case. It arrived in just over a week and I was delighted with the contents.
March 9, 2026
the wines are great
the wines are great but my only disappointment is that only 2 bottles are white wine - i drink white - i didn’t mind some being red but the box was dominantly red
March 9, 2026
Bargain offer with free delivery
Free delivery of very well-priced offer, although our box didn't contain any of the scattered gems mentioned in the "come-on". Luck of the draw?
March 9, 2026
Worth the wait
Some hiccups with the delivery company meant it took a bit longer than usual to arrive. I also didn't strike it lucky with one of the lucky dip premium cases in the offer.
But no complaints at all about the three Spanish wines I did receive - four red, two white. Very easy drinking and exceptionally good value.
Definitely recommended.
March 9, 2026
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