Winedering Reviews 

9
•
TrustScore 3 out of 5

3.0

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Company details

  1. Travel Agency

Written by the company

Viaggia. Degusta. Condividi. Winedering è il primo marketplace internazionale dedicato all'enoturismo, in cui trovare centinaia di esperienze, tour e pacchetti vacanza da vivere nelle più belle cantine del mondo.


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3.0

Average

TrustScore 3 out of 5

9 reviews

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3.0

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(9)

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Rated 1 out of 5 stars

Think twice and check with Winery first

UPDATE: The funds were refunded today 15/09/25. Windering took me through an online booking via Quinta do Gradil, they even confirmed the language for the tour in English. Windering deducted the €34.00 off my bank account and sent an email confirming on their side but saying the Quinta would also confirm. 2:30 hours prior to the booking id heard nothing from anyone and was struggling to reach the Quinta. When I finally got hold of the Quinta they told me they had a private event on that day and there was no tour in English. The money is still reflecting as taken out my account and no one is reachable or has emailed or called to explain. Is stay well away from this Company as they seem to promote randomly online without the Winery's confirmation and happily take your money without actually communicating with the winery. Now let's see if they refund it or we have to take this further. In the world of digital this is unacceptable.

September 12, 2025
Unprompted review
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Reply from Winedering

Dear Tanya,
Thanks for your message here. As already shared in the last 24h via email your booking required confirmation from the winery; many wineries on winedering are not big companies but mostly farmers that need to check availability. In this case when they didn’t respond within our 72-hour window, the booking was automatically cancelled and refunded. You’ve confirmed the refund was received on September 15th.
I'm glad we also could exchange ideas via email
. Based on your feedback, we’re tightening different things and
we remain committed to transparent communication and to supporting small wineries with care.
Best regards

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Rated 1 out of 5 stars

False advertising of tours !!!

Waste of time !!!

Winedering advertises tours at wineries with whom they don’t have any collaboration. They don’t charge you but send you a message that the booking request was “rejected” by the winery, when in fact they never actually forward the request to the winery in the first place.

Wineries are pissed about this false advertising as it reflects badly on them when advertised tours cannot be booked.

Book directly with the wineries, NOT through winedering.

July 28, 2025
Unprompted review
Winedering logo

Reply from Winedering

Dear Allie
thank you for sharing your feedback — even if it’s a tough one to read, we truly appreciate the opportunity to clarify how Winedering works and hopefully clear up a misunderstanding.

Let us explain a few key points:

All wineries on Winedering join the platform voluntarily and manage their own content, availability, pricing, and booking confirmations. We don’t publish any tour unless the supplier has created and approved it. That's why we don't understand why you mention something that it's not actually true.

No tour is advertised without consent, and we never “fake” availability. In fact, our platform is designed to only show what wineries decide to offer. Most are small, family-run businesses — not open 7 days a week, and they confirm or decline each booking manually to maintain quality.

If a booking is rejected, the system immediately notifies the customer and refunds any payment. We do not — and cannot — “block” a tour behind the scenes: everything is visible and handled transparently.

We don’t use third-party resellers or “push” bookings without winery involvement. This is a core value of Winedering: the direct relationship with wineries, no middlemen.

You mentioned that wineries are “pissed off”. We actually work with over 3,000 wineries globally, and none have reported such an issue recently. If you experienced something different, we’d love to investigate — truly. Please send us the name of the winery or booking request and we’ll speak directly with them putting you in cc. we kindly ask you to contact us also at help@winedering.com so that everything could be better clarified.

We’re here to make wine travel better — for travelers and wineries. If something went wrong in your case, we would be more than happy to fix it.

Thanks again for helping us improve.
Winedering Customer Success Team

Rated 5 out of 5 stars

Full Day Wine Tour From Funchal with visits to 3 producers, wine ratings and lunch.

We were picked up as planned from our hotel in Monte, Funchal. Roberto was a knowledgeable, personable and very humorous guide. First stop on the tour comprised an introduction by Daniela to the process of making Madeira wines at major producer Blandy's followed by tastings. Next stop was Quinta do Barbusano a vineyard in the most beautiful and spectacular setting in Sao Vicente near the north coast of the island. Here we viewed vines on steep hills, were briefed on the challenges in producing their non fortified wines, sampled them and enjoyed a substantial and delicious lunch with our favourite wine. Finally via some breathtaking views on the North Coast we returned to Funchal to visit the high tech Vinhos Barbeito; toured their impressive production facilities; sampled their fortified wines; bought our favourite. A throughly enjoyable and facinating day. Highly recommended.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Booked a3 tours cancelled

Booked a wine tour in Siena the day before it was to happen. Took my money processed order, sent confirmation email. No tour company showed up at meeting place. When I emailed them. It was another tour operator that told me that tour was cancelled yet I received no notification. Be wary of MyTours, Viator tours and Windering tours. Talked with other people that had had same thing happen.

December 1, 2024
Unprompted review
Rated 2 out of 5 stars

unavailable sales to upsell

I contacted Windering to book a team building event. We were informed the day before that the activity was not available on the dates we had chosen. Windering offered me another, less interesting activity at a much higher price. What a waste of time! We had to quickly find another provider who matched our budget.

It seems that this platform offers activities for sale that are not available. It's a scam to offer activities at a much higher price.
Be careful before signing up!

November 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Product Improvement

We booked an event for our Team building activity. Only to be informed the following day that the event is not available on the dates that we've selected. Room for product improvement. Why was the service being offered if it wasn't available? Better coordination with providers or product inventory improvement is much needed. Thanks!

June 18, 2024
Unprompted review
Winedering logo

Reply from Winedering

Dear Marty,
Thank you for sharing your feedback with us.
At Winedering, we strive to provide a seamless and enjoyable experience for our customers. The availability of events and experiences on our platform is directly managed by our trusted suppliers, who have the flexibility to adjust their calendars based on various factors. This practice is common across all online travel agencies to ensure the most up-to-date information is available.
We regret that the dates you selected were not available and understand how disappointing this must have been for your team-building activity. We are continuously working to improve our coordination with our suppliers and enhance our product inventory systems to minimize such occurrences in the future.
Your feedback is valuable to us, and we are using it to make necessary improvements. We hope to have the opportunity to serve you again and provide a more positive experience.
Thank you for your understanding.

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