Winedrops Reviews 17,540

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the superb value for money they receive. Many people highlight the competitive pricing and the fantastic offers available, making it easy to discover new and exceptional wines. The delivery service is frequently described as prompt and reliable, ensuring a smooth overall experience. However, some customers also noted issues with delivery, including lost or damaged orders, and occasional delays. A few people also mentioned billing issues and concerns regarding advertised offers.

What people talk about most

Price

Consumers generally find the pricing to be positive, with many reviewers praising the great deals, good... See more

Product

Reviewers express satisfaction with the product, highlighting the excellent quality and variety of wines... See more

Value for money

Customers consistently express satisfaction with the value for money. Many reviewers highlight the fantastic... See more

Delivery service

Customers consistently note positive experiences with delivery services, often praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the wines,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No fault of Wine drops but delivery failed in which Winedrops dealt with it fairly. Courier says they tried to deliver but there was no sign of him / her on our security cameras on and after the date... See more

Rated 4 out of 5 stars

Good customer service, even overnight! Joan Joh was most helpful in sorting out my account so I could see my purchases more clearly. Great offers… haven’t received or tasted the wines yet, but all are... See more

Rated 5 out of 5 stars

Was wary signing up as other wine clubs we have ended up with wine getting delivered monthly. Process explained fully and you only get what you want to buy, so no deliveries if you forget to cancel.... See more

Rated 5 out of 5 stars

Prompt delivery of wines and all have been good. Recent delivery only one box delivered with an email suggesting damage to the other box. Edicel from wine drops was very responsive to an email from my... See more


Company details

  1. Wine Store

Written by the company

We're the wine club that saves you up to 80% on your favourites. We cut out the middleman, going direct to the winemaker to get your the best prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Havent actually received my first order…

Havent actually received my first order yet , I got roped into a deal , 6 bottles for 60 quid then when I go on the order section its only coming up as 1 bottle , so ill be very interested to see what happens

May 2, 2026
Unprompted review
Winedrops logo

Reply from Winedrops

Heya! I'm so sorry you had a bad experience with us. We want to make this right, but I can't find your account by searching the name you've given to Trustpilot.
We've asked Trustpilot for more info, but if you want to speed up this process, email help@winedrops.co.uk

Rated 5 out of 5 stars

Excellent wines, great service, and easy to use App

I waited until I had tasted the wines before leaving a review.

My first two cases were delicious and I’ve just ordered another couple of cases from the ‘Daily Drop’ deals that are refreshed every day.

Very efficient service and easy to use App.

Well worth the annual membership fee of less than a tenner a month..

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

I was unsure if I needed to join a wine…

I was unsure if I needed to join a wine club but with an up and coming spine operation, it seemed an option to have deliveries to the door. Ordered the Rioja, randomly picked one of the 6 and it’s corked. I still have the cork and photos. Did not taste as good either - perhaps not a coincidence. I would like to cancel my membership and have a full refund of all costs. Please arrange to collect the 5 full and 1 opened bottle at your cost. Understand that my rights enable me to ask and receive this. Thanks, Tim (I have raised this before but unsure you have responded - added 18/4 as the date but it may have been different.)

April 18, 2026
Unprompted review
Winedrops logo

Reply from Winedrops

Hi! Thanks for the heads-up. We can see you’ve already been in touch with our team, and we are currently tracking your concern under your existing support ticket.

We’re working hard to get this resolved for you, and we’ll continue to provide all updates directly through that email thread to keep everything in one place. If you have any new info to add, just hit 'reply' to our last message - we’re on it!

Rated 4 out of 5 stars

Better for regular buyers

It’s ok so far although probably because I work in the wine industry I don’t need to buy online as much. I have reserved a Pauillac which was originally listed for £200 and now it’s saying £60 so not sure what’s going on with that but sure when I get it delivered it will be lovely regardless.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Not been in a wine club for years

Not been in a wine club for years. Got a pleasant intro from Winedrops with a very tempting offer and couldn’t refuse. Placed order on Thursday night at Winedrops and package arrived at 8:45am this morning. Outstanding service a d looking forward to the start of a great wine relationship with these guys. Thanks Winedrops.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

fantastic option for…

Winedrops is a fantastic option for anyone who wants to enjoy great wine without overspending. They combine smart sourcing, fair pricing, and a customer-focused approach in a way that’s hard to beat.

May 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look