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Winedrops Reviews 17,540

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TrustScore 4.5 out of 5

4.3

Wine Store
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Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the superb value for money they receive. Many people highlight the competitive pricing and the fantastic offers available, making it easy to discover new and exceptional wines. The delivery service is frequently described as prompt and reliable, ensuring a smooth overall experience. However, some customers also noted issues with delivery, including lost or damaged orders, and occasional delays. A few people also mentioned billing issues and concerns regarding advertised offers.

What people talk about most

Price

Consumers generally find the pricing to be positive, with many reviewers praising the great deals, good... See more

Product

Reviewers express satisfaction with the product, highlighting the excellent quality and variety of wines... See more

Value for money

Customers consistently express satisfaction with the value for money. Many reviewers highlight the fantastic... See more

Delivery service

Customers consistently note positive experiences with delivery services, often praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the wines,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No fault of Wine drops but delivery failed in which Winedrops dealt with it fairly. Courier says they tried to deliver but there was no sign of him / her on our security cameras on and after the date... See more

Rated 4 out of 5 stars

Good customer service, even overnight! Joan Joh was most helpful in sorting out my account so I could see my purchases more clearly. Great offers… haven’t received or tasted the wines yet, but all are... See more

Rated 5 out of 5 stars

Was wary signing up as other wine clubs we have ended up with wine getting delivered monthly. Process explained fully and you only get what you want to buy, so no deliveries if you forget to cancel.... See more

Rated 5 out of 5 stars

Prompt delivery of wines and all have been good. Recent delivery only one box delivered with an email suggesting damage to the other box. Edicel from wine drops was very responsive to an email from my... See more

Company details

  1. Wine Store

Written by the company

We're the wine club that saves you up to 80% on your favourites. We cut out the middleman, going direct to the winemaker to get your the best prices.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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Replied to 43% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really enjoy Winedrops

Really enjoy Winedrops. I try wines I wouldn’t normally based on the information given about the wines. I also find the pricing very good.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company - lovely wines, great prices and very quick delivery. Head and shoulders above its competitors

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM.
UNFORTUNATELY i was taken in with how they sold a Tuscan wine resembling Tignanello and Sassicaia. It was best described as sweet cats ur!ne.
Please don't buy from this company as you will not only be charged for the bad wine but you will also end up having a debit of £119 debited from your account and no details for that given. I am now blocking them on my credit card, and chasing First Direct bank for my monies back. I have requested my money back withing the 14 day money back period so lets see if they adhere to trading standard rules. I will take this as far as it needs to go. this is theft and a scam.

April 24, 2026
Unprompted review
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Reply from Winedrops

Hi there! Thanks for your feedback. We’ve been working on this with you via email and believe we’ve reached a resolution, but we want to make sure you’re 100% satisfied with the outcome.

If there’s anything still outstanding or if you have further questions, please just hit 'reply' to our last message or reach out to help@winedrops.co.uk—we’re here to help until it's right!

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