We went on a few wine trips with Winerist (Tokaj, California, Sicily...), and the level of curation and care was always fabulous. We are planning to go again in the near future, and we are very muc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zero communication after booking - had to nudge twice before getting a response that it was actually not confirmed and couldn’t accommodate our booking. Now left one month before our trip having to sc... See more
Company replied
Italy is one of my favourite countries and this was a new thing to try whilst visiting. Had a great time on the truffle hunting tour which fun, authentic and of course delicious.
Our Tour of the Uco Valley was terrific. Our guide, Lujan was wonderful. Kind, considerate, knowledgeable, friendly and helpful. She designed a perfect visit to a high end winery, Michel Roland’s Diam... See more
Company replied
Company details
Written by the company
Winerist specialises in authentic, highly curated wine and food travel, offering a trusted gateway to the world’s most iconic and emerging wine regions. Our mission is to connect travellers with genuine, local experiences—whether that means staying in a boutique wine hotel, joining a small-group tour, or enjoying an unforgettable gourmet adventure. We carefully select every partner we work with, ensuring high-quality, authentic experiences across 100+ destinations. From the rolling hills of Tuscany, the grand châteaux of Bordeaux, and the sun-soaked vineyards of Napa Valley, to the volcanic landscapes of Sicily, the elegant estates of Champagne, and the hidden gems of Portugal’s Douro Valley, Winerist opens the door to the world’s finest food and wine cultures. Our platform offers an extensive range of activities, including private and group wine tours, cooking classes with local chefs, truffle hunting adventures, whisky and spirits tastings, bike tours through vineyards, and hands-on workshops. For those seeking a deeper escape, we also feature hand-picked wine hotels where you can wake up among the vines and immerse yourself fully in wine country life. Whether you're a seasoned wine lover or a curious traveller, Winerist provides a seamless way to explore, discover, and book exceptional food and wine experiences around the world.
Contact info
Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London , United Kingdom
- info@winerist.com
- winerist.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Tour and Guide
Our guide, Chloe was amazing. Unfortunately the two male guides who met us at the meeting point were rude and one (seemed to be in charge) kept ignoring me when I tried to introduce myself and my friend so that we could find out which group we were in.

Reply from Winerist
Trip to Douro Valley
Trip to Douro Valley. The driver was super. Trip was very informative. Great group of people and small enough to keep it personal. Lunch was amazing. Fabulous viewpoints. All around terrific tour. Only I wanted to be able to purchase some port wine. There never seemed to be an offering for that. I would take this tour again.

Reply from Winerist
Wonderful Champagne Adventure!
We had so much fun on this tour! It was a lovely tour and a wonderful experience…the perfect balance of learning, champagne tasting, and fun. Highly recommend to get a glimpse of the Champagne Region and the complex and interesting champagne making process!

Reply from Winerist
We got sick before the tour and we’re…
We got sick before the tour and we’re unable to attend. We notified the company that morning before the tour, but they were unable to accommodate us on another tour another day.

Reply from Winerist
Highly recommended!!!
It was a great day and well worth it. Our driver was excellent, friendly, knowledgable, and a great host.
We really enjoyed both wine tasting experiences, very different from each other. The lunch was a real treat, excellent food, location, and wine!

Reply from Winerist
Wonderful tour in Maipo Valley
The day tour with hiking in the Maipo Valley was varied and really amazing.
I was accompanied by 2 guides who were friedly, with very good knowledge of the region and the wines. It was a real pleasure to chat with them.
I began with a delicious breakfast with homemade bread. The hike gave a beautiful view on the valley. Lunch was a typical chilean experience with an asado near the river. And I finished by visiting the Odfjell vineyard where I tasted and bought some excellent chilean wines.

Reply from Winerist
FANTASTIC service organising our winery tours…
Service provided by Winerist was exceptional, our driver was very helpful and informative. The experience at the winery felt slightly rushed, however overall, we would highly recommend Winerist as an intermediary organiser. Many thanks for a brilliant experience!

Reply from Winerist
We had a lovely day with our tour…
We had a lovely day with our tour guide, Pascale she was very informative and great fun to be with. The wine tour to a Chateau in Pomerol was very interesting and very informative, it was great to meet the owner. Our tasting at the Chateau in St Emilion had beautiful surroundings and very relaxed atmosphere. We enjoyed tasting the wines but would have liked a little more information about the wines on offer, but overall a great day!

Reply from Winerist
Great Experience
Great experience throughout. Everything professional. Good guides, enjoyable wine, with excellent food pairs.

Reply from Winerist
Very knowledgable guide who was also…
Very knowledgable guide who was also good fun. Undurraga tour great, as was Santa Clara Lunch. Last stop at Concha y Torro a bit - after full morning tour and lunch could probably miss it out. However, overall day was brilliant.

Reply from Winerist
The Grand Cru of Champagne Tours
Our French guide Sebastien was outstanding. What he didn't know about Champagne in the Champagne region wasn't worth knowing.
Friendly, warm and knowledgable, my friend and I were absolutely engaged in all the activities of the day. We absolutly loved our FULL DAY TOUR REIMS. Excellent value. A highlight of our trip to France.

Reply from Winerist
Diana created a truly fantastic trip…
Diana created a truly fantastic trip for our party of 4 in Umbria. Her suggested wineries and hotels were stellar! This company is knowledgeable about the area, offers great tours, with drivers and reasonably priced. They are super responsive and helpful. Don't hesitate to use them to plan a trip to Umbria!
Kathryn (Philadelphia)

Reply from Winerist
The Douro Valley wine tour was so beautiful!
The Douro Valley wine tour was so beautiful and the lunch was very good. Our tour guide was fun and professional. We would definitely recommend this tour.

Reply from Winerist
Extremely detailed history/curated tour…
Extremely detailed history/curated tour with a plethora of free time to explore Montserrat. The guides were charismatic, enthusiastic, and cordial even to guests not participating in every conversation. No inconveniences and overall a very well-run tour.

Reply from Winerist
Great tour, winerist needs to provide better communication
Winerist’s communication and the information provided after I booked was minimal and insufficient. For example, they did not provide information about the meeting point.
The actual tour provider, Spanish Trails, not only conducted a fantastic tour, and Craig is a font of information, Spanish Trails communicated information in a timely fashion and with great clarity.

Reply from Winerist
A fantastic experiences
A fantastic range of experiences during the trip. From small producers to well know wine merchants.

Reply from Winerist
A very good wine cruise
Ronko, the tour manager, was great - knew a lot about the area, the wines and anything you asked him. The Futura was immaculate and wonderfully run by an excellent and friendly, helpful crew. The food was wonderful. We enjoyed all the tastings and tours on all the islands. Our only complaint is that we spent too much daylight time sailing from island to island. The sailing should have been done at night so that we could have spent most of the days on land.

Reply from Winerist
Good tour but not completely honest…
Booked an 8 person wine tour/river cruise from Porto to the Duoro Valley. Was surprised to see that instead of 8 people in a Mercedes van (as advertised) we were actually a group of about 25 in a small bus. It was disappointing to have a bait and switch pulled like that at the last minute. However, the tour guide Jessica was wonderful, the ride was scenic, the wineries were nice and lunch was great. I would definitely recommend this tour I just wish the company would be honest about the group size and transportation as I specifically did not book with other companies who were offering tours of this size.

Reply from Winerist
The Douro wine tour was outstanding…
The Douro wine tour was outstanding from start to finish.

Reply from Winerist

Reply from Winerist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







