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Winni Reviews 

3,869
•
TrustScore 1 out of 5

1.2

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, most reviewers were let down by their experience overall. Customers frequently encountered significant issues with delivery, often reporting that orders were either severely delayed or never arrived at all. Many also received products that were damaged, of poor quality, or completely different from what was advertised. People consistently found the customer service unhelpful, rude, and difficult to reach, with many experiencing problems getting refunds or resolving their concerns. However, some customers also noted that their orders were delivered on time, with some even receiving fresh products and complimentary items that delighted the recipients. Conversely, a small portion of people reported issues with delivery, including instances where there were unexpected payment requests or discrepancies in delivery status.

What people talk about most

Delivery service

Customers consistently note negative experiences with delivery service, citing frequent delays and missed... See more

Order

Reviewers express significant dissatisfaction with their orders, citing issues such as non-delivery, late... See more

Product

People report negative experiences with product quality, with many receiving items that were damaged,... See more

Customer service

Consumers find customer service to be negative, with many reviewers reporting unhelpful, rude, and... See more

Service

Users describe negative interactions with service, with many expressing deep disappointment and frustration.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I recently ordered plants and chocolates as gift for my mom dad's anniversary Winni completely ruined it. As it showed it will sent ceramic plant holders but has sent plastic plant hold... See more

Rated 1 out of 5 stars

I cannot trust them, the customer service has very poor communication skill, and they dont bother to answer your queries. Choose Amazon! trust me I learned the hard way. The orders may or may... See more

Rated 1 out of 5 stars

I had ordered a Rakhi for my brother, but it never reached him. The order status was wrongly marked as "delivered", but my brother didn’t get anything. I kept calling customer care for 4 days, and... See more

Rated 1 out of 5 stars

The product was mid night delivery- for which I paid extra, and it was not delivered on time. Infact it was delivered almost after 24 hours. When I asked for refund of extra charges for mid night deli... See more

Company details

  1. Food, Beverages & Tobacco

Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(3,869)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not worth it!

What you see on their site isn't what you get. Don't count on them to make your loved ones' occasion happier.

March 27, 2025
Unprompted review
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Rated 1 out of 5 stars

DON'T EVEN THINK TO ORDER.

DON'T EVEN THINK TO ORDER.
It was a worst decision to order gift and flowers from Winni on valentines day. They didn't deliver the order and not even responded through out the day.
Worst service, they are playing with customers emotions.

February 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst service & cheap product

Worst service. Cheap products. I had ordered birthday cake and a flower bouquet which looks very beautiful on their website. But they sent some local cake and cheap flower bouquet. The flower bouquet looked of 100 rs . I had paid 649 on app just for the bouquet and with cake total was 1439. Very cheap app, pathetic service

February 18, 2025
Unprompted review

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