WireCare.com Reviews 3,416

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be exactly as described and effective for their intended uses. Many appreciate the excellent customer service, highlighting helpful and responsive interactions with staff, as well as the well-organized website with useful product descriptions. The ordering process is frequently described as easy and straightforward, with many consumers noting quick shipping and reliable delivery. However, some customers also noted issues with their orders, such as items being back-ordered or incorrect colors being sent. A few people mentioned dissatisfaction with the shipping process, citing delays, unexpected carriers, or additional charges for international deliveries. There were also occasional concerns about product descriptions not being clear enough or return policies for smaller items.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are satisfied with the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and precise... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the quick fulfillment and shipping of... See more

Quality

Clients share positive opinions on quality, consistently praising the products as high-quality, reliable, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

The convenient lengths and selling individual units. We are not using the dura wraps for cable protection. We use them as protect the frame finish when using the new bare metal folding "chains" to sec... See more

Company replied

Rated 5 out of 5 stars

I’ve used your products but didn’t know the scope of what you made. After meeting a rep at SEMA and receiving the sample pack I made a more diverse order and after finally (USPS and it’s the Holiday s... See more

Company replied

Rated 5 out of 5 stars

This is my first time ordering from WireCare. They have a great selection of TechFlex products available and happened to have the wire sheathing I’d like to try on audio interconnects. The ordering an... See more

Company replied

Rated 5 out of 5 stars

I found exactly what I was looking for, and the descriptions of the products were very helpful. The website is very well organized, and the pictures of the products are very helpful. The one piece of... See more

Company replied


Company details

  1. #6 of 12 best companies in Industrial Equipment Supplier
  2. #2 of 3 best companies in Cable Company
  3. #40 of 91 best companies in Car Accessories Store
  4. #2 of 6 best companies in Car Repair and Maintenance
  5. #6 of 13 best companies in Electronic Parts Supplier
  6. #6 of 8 best companies in Racing Car Parts Store

About WireCare.com

Written by the company

Are you searching for the best of the best in cable management products in one place from top manufacturers? Look no further than WireCare® for all your wire cares. We make it easy to shop for braided sleeving, heatshrink tubing, connectors, cable ties, wire loom, automotive wiring products, and other helpful wire organization gear, to keep your harnesses protected and organized. Explore our generous selection of quality items at WireCare.com, ready to buy in just a few simple clicks. Choose from reputable brand names and equipment including Techflex® cable sleeving, Shrinkflex® heatshrink, Deutsch connectors, ClampTite tools, Pressmaster crimpers and wire strippers, Epson® label printers and tapes, and RIP-TIE® reusable straps and zip ties. We additionally have a range of WireRun® wire management products, including cable raceway, desk cable trays, wire duct, surge protectors, cable protectors, wireless chargers, charging stations, and more. Wire Care offers product categories tailored for numerous industries and interests, like automotive, racing, motorsports, powersports, marine, industrial, audio/visual (A/V), car audio, welding, home and office, networking, DIY projects, and van life essentials. Shop on our website WireCare.com 24/7/365 to place an order, with live customer support available (excluding holidays) Mon-Fri 9 a.m. to 5 p.m. EST. There’s same day shipping too Mon-Fri (excluding holidays) before 2 p.m. EST. And you’ll discover other great things in store at WireCare.com. Choose products from the WireCare® Family Faves — the preferred product picks of your favorite WireCare® crew members. There’s also the WireCare® Collection, where you can find first-class WireCare® swag and apparel, including our former T-Shirts of the Month and Special Edition T-Shirts. Our famous WireCare® Rewards Loyalty Program is another great offering, with reward points earned for every dollar spent on the WireCare® website. Redeem loyalty points for amazing giveaways like coupons, autographed collector cards, tools, and other exclusive gifts. The WireCare® Learning and Information Center is a go-to resource that rounds out the entire experience, with how-to guides, featured videos, manufacturer catalogs, and our handy glossary with common cable management terms and phrases. Don’t delay…it’s time to shop at WireCare® today! Place your order at WireCare.com, call 1-844-2WIRECARE (1-844-294-7322), or email info@wirecare.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

good pricing

good pricing, material seems quality. shipping took a bit 2 weeks for it to ship out.

September 4, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you are mostly pleased with your shopping experience. Here at Wirecare.com we work with external partners to provide shipping and issues such as delays are beyond our control. We hope that this explanation provides a little bit of relief and understanding. We are certain that you will be pleased with the performance and quality of the F6 PET Sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Great communication

I wasn't sure about a product I was buying so I chatted with someone on line before my purchase. They were very useful and friendly. Once I had placed my order, I got a confirmation number with tracking. Then I got another email saying some of my items were back ordered. I liked the communication, I wasn't left in the dark! Got my order in a timely manner and everything seems as described!!

September 11, 2025
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Reply from WireCare.com

Elizabeth, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are pleased to hear that you had a great experience when you worked with them. We are happy to hear that you were communicated with effectively regarding the status of your order. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the Raceway, Connectors, and End Caps that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 2 out of 5 stars

Taking 6 days to ship is not ok

Taking 6 days to ship is not ok. I tried you out because of your sponsorship of Mike Finnigan. I can get the same products at comparable prices in 2 days from several suppliers and if I chose Amazon in overnight. I have a small shop specializing in the wiring of street rods, muscle cars, and restorations. Time is an important part of my service.

September 8, 2025
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Reply from WireCare.com

Thank you for your feedback. We understand how frustrating delays can be, and we always want to get orders out as quickly as possible. Here at Wirecare.com we work with external partners to provide shipping and issues such as delays are beyond our control. What we can assure you of is that the quality of the product you receive is never compromised—we only work with trusted manufacturers and partners to ensure you get exactly what you ordered. We’re always looking for ways to improve turnaround times, and we’ll keep working on making this process faster and smoother. We value your business and truly hope you’ll give us another chance to deliver a better experience next time.

Rated 5 out of 5 stars

The customer service I received and the…

The customer service I received and the prompt response. .

September 7, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially pleased to hear that you are happy with the customer service that you received. We are certain that you will be pleased with the performance and quality of the Wirerun Lacing Bar Kit that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! This was my first purchase. One of the products I’d ordered was back ordered, and without even asking they sent me a sample so I could feel confident about whether I wanted to wait. Couldn’t have been better!

September 5, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are happy to hear that you had a great experience when you worked with them. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the Flexo and PET Sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

It was very easy to navigate the store and the products are of excellent quality!

It was very easy to navigate the store. Everything worked fast and accurate while ordering.
Shipping was quick and all items properly packed.
Quality of all the stuff is great and will continue to shop at their store.
Very reliable and excellent quality.
Thank you!

September 6, 2025
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Reply from WireCare.com

Radu, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are always making improvements to our website and we are happy to hear that you found it to be easy to navigate. We are also pleased to hear that you are happy with the status of your order and that your order arrived to you intact. We are certain that you will be pleased with the performance and quality of the Heatshrink tubing and the Copper Tube Braid that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars
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Reply from WireCare.com

Kris, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you are pleased with your order. We are especially pleased to hear that you received your order in a timely fashion. We are certain that you will be pleased with the performance and quality of the Insultherm sleeving and Shrinkflex tubing that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Product was delivered on time and as…

Product was delivered on time and as described.

September 4, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you had a great experience when you worked with us. We are especially pleased to hear that you received your order on time. We are certain that you will be pleased with the performance and quality of the Dura-Wrap sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Great First Experience

From start to finish, I was super impressed with Wirecare. Customer service was excellent. Shipping was fast and reasonable. And the product is exceptional. This was my first experience with Wirecare, but will not be my last!

August 28, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are happy to hear that you had a great experience when you worked with them. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the PET Sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Fast accurate

Fast accurate - thanx

August 31, 2025
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Reply from WireCare.com

Thanx for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you had a great experience when you worked with us. We are certain that you will be pleased with the performance and quality of the Steinel Keys that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

quick accurate shipping

quick accurate shipping. arrived packaged well.

August 14, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you are pleased with your shopping experience. We are especially pleased to hear that you received your order in a timely fashion. We are certain that you will be pleased with the performance and quality of the Flexible Conduits, Rubber End Sleeves, and Heatshrink Tubes that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 1 out of 5 stars

Lousy return policy

I ordered wrong items, my fault, I wanted to return , was told no return on less than 25 ft.pieces ??? Why ????? 2 > 10 ft. items were still bagged , none were used. So I end up with useless items , on my shelf forever , or give or throw away. I did end up buying from amazon in the end,,not who I wanted to buy from to begin with, but, I could have returned the wrong stuff for 0ne Dollar. Any more I'll buy on amazon, no hassle returns & usually next or second day free delivery, jusliedat

August 23, 2025
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Reply from WireCare.com

Thank you for your feedback. As you mentioned, the items ordered were not what you intended, and our policy does state that pieces under 25 ft. cannot be returned. That said, we always encourage customers in this situation to contact our customer service team directly, as they may be able to review options depending on the circumstances. Please reach out as soon as possible to get this problem solved as quickly as possible. We hope to hear from you soon.

Rated 3 out of 5 stars

DTM Kit arrived missing

DTM Kit arrived missing
3 No. DTM04-4P-E004 components

I am sure his was unintentional- please make arrangements for missing parts to be sent.

August 23, 2025
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Reply from WireCare.com

Barney, thank you for your feedback. We are sorry that there was an issue with your order. It is possible that there was an issue with available stock when assembling your kit. Please reach out to our customer service so that this issue can be corrected as soon as possible. Once again we are sorry and we hope that this problem can be solved as soon as possible.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fixed a mistake i made and reached out with a concern of there own.

August 16, 2025
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Reply from WireCare.com

Thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are pleased to hear that you had a great experience when you worked with them. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the Heatshrink Tubing, Woven Wraps, Butt Connectors, and Adhesive Tape that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

This was a Great order

This was a Great order. The parts I ordered you were out of stock but your sales help me to get some stock shipping to me till I get the balance of the order.
They were so helpful!

August 14, 2025
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Reply from WireCare.com

Margaret, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are happy to hear that you had a great experience when you worked with them. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the F6 PET SelfWrapping Sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 5 out of 5 stars

Excellent service on all

Excellent service on the phone, through Internet and shipping!
We got what we needed much quicker than we thought we would.

Will use this company for everything now.

August 7, 2025
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Reply from WireCare.com

Dan, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are pleased to hear that you had a great experience when you worked with them. We are also happy to hear that you received your order in a timely fashion. We are certain that you will be pleased with the performance and quality of the Nylatrac KL Cable/Hose Carrier that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 1 out of 5 stars

You allowed me to order a product…

You allowed me to order a product that’s out of stock.

Great way to start with my first order.

August 10, 2025
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Reply from WireCare.com

Lynn, thank you for your feedback. We are sorry to hear that you are experiencing issues with your order. We maintain a very large catalog and sometimes items are not always updated in time on the website. We understand how frustrating this is and we are doing our very best to correct the issue at hand. Please reach out to our customer service to see if there is anything that can be done or any other product that will fulfill your project needs. We value your business and would love the chance to make this right, as we want your experience with us to be a positive one moving forward. Thank you for your patience.

Rated 5 out of 5 stars

Right Samples

The sales rep assisted me in get just the right lengths of various samples of just the right type of heat protective material, very appreciative of her help.
THANKS

August 4, 2025
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Reply from WireCare.com

Jack, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are especially proud of our customer service and we are pleased to hear that you had a good experience with them. We will be sure to pass your comments along to the right people. We are certain that you will be pleased with the performance and quality of the Black Insultherm Fiberglass Sleeving that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

Rated 1 out of 5 stars

I still haven't received my parts!!

I still haven't received my parts!!! I need to speak with someone who will help me, I've called multiple times to no avail...my number is 985-714-1966
Russell

August 8, 2025
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Reply from WireCare.com

Russell, thank you for your feedback. We sincerely apologize for the frustration you’ve experienced trying to reach us and for the delay with your order. Our office is closed on weekends, should you still wish to talk to a customer service representative please call during the hours of 9-5 (EST). We’ll ship your order out as soon as the parts arrive, and our team will continue to monitor the status closely so we can get it to you without further delay. In the meantime, if it would help, we’d be glad to discuss alternative products that are in stock and could ship immediately. Please feel free to reach out during our business hours, and we’ll do our best to assist you directly. We appreciate your patience and understanding, and we truly regret any inconvenience this has caused you.

Rated 5 out of 5 stars

Got the wire I was looking for

Got the wire I was looking for. Came securely wrapped and labled.

August 6, 2025
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Reply from WireCare.com

Chris, thank you for your feedback. Here at Wirecare.com we do our best to provide the best experience for our customers. We are happy to hear that you are pleased with your shopping experience. We are especially pleased that you were able to find something that worked for your project. We are certain that you will be pleased with the performance and quality of the Tefzel, and AWG Wire that you purchased. We hope that when it comes time for your next project you will choose to work with us again. Please reach out if you have any questions or concerns. We look forward to working with you again soon. Thanks again!

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