Wirral Gas Reviews 

819
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, friendliness, and helpfulness of the staff and engineers. People frequently mention the high quality of work, whether for installations, repairs, or annual servicing, often noting that areas were left clean and tidy. The customer service is also highly regarded, with many appreciating clear communication and thorough explanations. Reviewers frequently highlight the company's punctuality, noting that engineers arrive on time and provide timely service. Consumers also find the pricing fair and competitive, often mentioning that bills match initial quotes without surprises. Many people express strong recommendations, planning to use the company again due to their consistently positive experiences.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as polite, friendly, and... See more

Customer service

Consumers find customer service to be positive, highlighting great support from quote to installation and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more

Rated 5 out of 5 stars

My bathroom needed a refresh. Wirral Gas didn’t try to persuade me it needed a complete overhaul. The tradesmen were efficient, polite and the office staff are helpful and pleasant to deal with. Ther... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

819 reviews

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5.0

All reviews

(819)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and professional engineers. Helpful and considered and always reliable. Great communication with reception staff too.
Work is excellent, prices are very reasonable and leave the place tidy and clean.
Highly recommend. Can’t praise them enough.

October 7, 2025
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Rated 5 out of 5 stars

Beautiful Bathroom.

Wonderful staff - professional, polite and trustworthy. Nothing was too much trouble for any member of the different teams that were involved in installing my beautiful new bathroom, from the rip out of the truly awful old bathroom, to fitting my new one, which looks gorgeous. I'm thrilled with the work that has been done, and would not hesitate to recommend Wirral Gas.

October 3, 2025

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