Wirral Gas Reviews 

819
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, friendliness, and helpfulness of the staff and engineers. People frequently mention the high quality of work, whether for installations, repairs, or annual servicing, often noting that areas were left clean and tidy. The customer service is also highly regarded, with many appreciating clear communication and thorough explanations. Reviewers frequently highlight the company's punctuality, noting that engineers arrive on time and provide timely service. Consumers also find the pricing fair and competitive, often mentioning that bills match initial quotes without surprises. Many people express strong recommendations, planning to use the company again due to their consistently positive experiences.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as polite, friendly, and... See more

Customer service

Consumers find customer service to be positive, highlighting great support from quote to installation and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more

Rated 5 out of 5 stars

My bathroom needed a refresh. Wirral Gas didn’t try to persuade me it needed a complete overhaul. The tradesmen were efficient, polite and the office staff are helpful and pleasant to deal with. Ther... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(819)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Great service

Great service. Had problem with pairing unit to phone but stuck with it until it was sorted. Went beyond normal work ethic and am most grateful for his doggedness and care

September 25, 2025
Advertisement
Rated 5 out of 5 stars

Fabulous

From beginning to end the service provided by Wirral Gas was exceptional. From the quote to finish all went great. The communication between myself and Wirral Gas was excellent and was always kept up to date with booking and invoicing. Most importantly the engineer arrived on the date and time advised, not just fail to arrive like most other companies I have used. I would highly recommend Wirral Gas and will definitely use their services in the future.

September 17, 2025
Rated 5 out of 5 stars

Excellent company

Excellent company. Have used them for over 10 years for full central heating and annual servicing. Very friendly and professional. Would thoroughly recommend them.

September 19, 2025
Advertisement
Rated 5 out of 5 stars

Excellent

Excellent, friendly and efficient service. Sean installed a new hob and serviced my gas boiler not just expertly but in far less time than I expected.

September 16, 2025
Rated 5 out of 5 stars

Boiler service

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throughout. Job was also reasonably priced. Will use again.

September 8, 2025
Rated 4 out of 5 stars

Great service

Great service and came back within an hour of ringing to fix a small leak from the boiler.
2nd year we've used Wirral Gas and will definitely use them again.
Thanks to the whole team 😊

September 2, 2025
Advertisement
Rated 5 out of 5 stars

Wirral gas wethe phone and…

Wirral gas were great on the phone and gave me a convenient appointment within 2 weeks. They arrived on time, were polite and efficient, sorted the boiler service and left.

September 9, 2025
Rated 5 out of 5 stars

Boiler Service

Arrived on time. Thorough Service, comprehensive record of status of boiler and other elements of the Hot Water cylinder & central heating

September 8, 2025
Rated 5 out of 5 stars

Fully recommended

Fully recommended. Great service from a professional and friendly operation. You know you are in good hands

September 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look