WiSpire Ltd Reviews 

24
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After struggling for seven weeks with a major internet provider, almost losing my mind trying to get someone to help, we were told about WiSpire. I called at 3pm and was online within two hours, admit... See more

Rated 4 out of 5 stars

I’ve been with WiSpire for nearly 5 years now and have recently upgraded to double the speed for only another £2 per month. They have always been very helpful and when I was having connection proble... See more

Rated 1 out of 5 stars

Avoid this company like the plague, internet constantly drops out, they will put you in a contract, but when the internet goes faulty (which is all the time) they don’t have any engineers to come and... See more

Rated 5 out of 5 stars

Moved over my landline from sky to an internet phone through Wispire, they set me up with a little adapter for my existing phone, easy instructions to follow and it just plugs straight into my route... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

WiSpire provide high-speed wireless broadband to businesses and rural communities across Norfolk. We also offer hardware, VoIP and IT networking solutions.


Contact info

3.8

Great

TrustScore 4 out of 5

24 reviews

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3.8

All reviews

(24)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

WiSpire a company to trust

On Wednesday 7th October 2026 .
After a quick phone call to WiSpire , I was very impressed with the most efficient service of firstly seeing if their mast and equipment could provide me with an Internet coverage and acceptable Wi-Fi .

After a brief conversation, I was assured that I could be provided with Wi-Fi for just £24.99 per month . This was amazing, considering E E have been charging me £60.48 every month for about nine years .

My first thoughts were , where’s the catch , surely , good old E E wouldn’t have overcharged me .

On Wednesday morning at 9am Harry the WiSpire engineer turned up , accessed the job and had fully installed the complete system just two hours later .
To simply say I was satisfied is not enough . I was delighted with , what has been the best Wi-Fi coverage to date .
My trusted Apple I Pad has is now giving me a far better clearer picture and reception , I can for the first time receive , Gum tree WhatsApp app and even U Tube .

To clear the question, ‘ where’s the catch ‘ .
The answer is probably with E E. who offered me an amazing discount as their loyal customer, once I told them to cancel their service. Who could apparently now reduce their £60.48 monthly charge to just. £24 per month .
Happily I’ve found WiSpire if only a a bit late rather than never .
I would highly recommend their service
Sean O Farrell
( Halvergate Marshes )

October 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid this company like the plague

Avoid this company like the plague, internet constantly drops out, they will put you in a contract, but when the internet goes faulty (which is all the time) they don’t have any engineers to come and fix it, they expect you to keep trying over the phone, not to mention you can’t call them on a weekend.
As I had no choice but to change company, they have sent debt collectors to my door, but they will not fix the problems I was having. They was nothing but rude when I would call them. Worst internet provider I have ever come across.

May 15, 2026
Unprompted review
Rated 2 out of 5 stars

Didn't respond.

I emailed them asking about Wispire users in my area. Clearly unable or reluctant to divulge any information they chose to ignore my email. For a communication business I'd say failing to communicate was tad offputting.

March 1, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve been with WiSpire for nearly 5…

I’ve been with WiSpire for nearly 5 years now and have recently upgraded to double the speed for only another £2 per month. They have always been very helpful and when I was having connection problems they came out immediately and fitted a new unit to my home which I’ve had no problems with since. One thing I really like about them is they are a local company and nothing is too much trouble for them.
Thank you to Jake who has just updated my system.
Carol Harnden

February 12, 2026
Unprompted review
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Rated 4 out of 5 stars

For the most part

For the most part, great.

Always been helpful and understanding of my current situation, especially with late payments etc. and always polite service.

Only issue is different people handling my account and not being up to date so I have had to explain my situation multiple times.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible (non existent) support

Our internet is down, when we signed up they said they have 24/7 support. But now I need it (at 6pm), turns out it's office hours only. How can they offer a service that runs 24 hours, but only support it for 8?

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT COMPANY…

WISPIRE WAS THE ONLY COMPANY TO GIVE US INTERNET IN OUR VILLAGE IT HAS NOW BEEN 5 YEARS AND HAS BEEN A LIFE SAVER.
ALL CONTACT WITH THE STAFF HAS BEEN EXCELLENT .NOT WAITING TOO LONG ON THE PHONE TO REPORT A PROBLEM AND KEEPING US UPDATED UNTIL THE PROBLEM WAS RESOLVED

October 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Stocking connection and service

I have been a customer since October 2024 and today yet again I have no Internet contact and I am unable to get through to the company by phone. I would not recommend this service to anyone!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jake went over and above to help us get…

Jake went over and above to help us get the best from our wi fi. He not only came to our house at short notice, but he helped to sort the connection to our security cameras. He was absolutely awesome. We now have a perfect connection, and we are also paying less for our subscription. I can’t recommend this company enough!

August 28, 2025
Unprompted review
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Rated 5 out of 5 stars

We have been customers of WiSpire and…

We have been customers of WiSpire and it's previous incarntions from the very beginning.
The service we have had has always been exemplary and as a local company have always been able to sort out problems such as with our roof ariel. In particular, when our system has gone down or other technical issues they have logged into our computors to correct the paricular issue.
We would have no hesitation in recommending WiSpire to any potenrion customer.
We wish all other entities would offer the same level of service as WiSpire. 10/10.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, brilliant network
Friendly efficient and knowledgeable
Would recommend
Sally Pallant

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

A polite friendly professional helpful…

A polite friendly professional helpful team been with wispire for years never had any problems, just had my dish and router upgraded for higher speeds. Great value for money very happy with the service. I would highly recommend.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Replacement for landline

Moved over my landline from sky to an internet phone through Wispire, they set me up with a little adapter for my existing phone, easy instructions to follow and it just plugs straight into my router.

Had it since February with no problems so far

November 14, 2024
Unprompted review

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