Wisr Finance Reviews 

1,723
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining finance to be simple, straightforward, and stress-free. Many people praised the service for being quick, efficient, and professional, often noting rapid approvals and fast turnarounds. The staff were frequently described as helpful, friendly, and accommodating, contributing to a positive and transparent experience. However, some customers also noted that communication could be slow, with replies sometimes taking days and processes extending over a week. People mentioned feeling that the application process could be prolonged, with requests for information that seemed to delay progress.

What people talk about most

User experience

Consumers find the user experience to be positive, with many describing the process as easy, fast, and... See more

Service

Reviewers highlight positive aspects of service, often describing it as professional, prompt, and quick. Many... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Response time

Users describe positive interactions with response times, with many reporting super-fast approval and quick... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting positive interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more

Company replied

Rated 5 out of 5 stars

The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more

Company replied

Rated 5 out of 5 stars

Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more

Company replied

Rated 5 out of 5 stars

New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,723)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy and fast approval- no hassle

Was an absolute dream to go through my broker, Kash, who put us in touch with WISR. Super-fast approval and quick turnaround. No hassle or drama. What a breath of fresh air!

May 25, 2026
Wisr Finance logo

Reply from Wisr Finance

Thanks for your feedback Justine. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

Very fast

Very fast, great service

May 28, 2026
Wisr Finance logo

Reply from Wisr Finance

Thanks, M.D. Great to hear we made it easy for you.

Rated 4 out of 5 stars

Roundups

The roundups were helping pay off my loan faster which is a great idea but suddenly it stopped working and am unable todo it any more so a bit disappointed

January 1, 2026
Wisr Finance logo

Reply from Wisr Finance

So glad to hear you're making the most of the Wisr App! Thanks, Linda.

Rated 5 out of 5 stars

Satisfying

It’s very easy to do business with very accommodating and very helpful

May 15, 2026
Wisr Finance logo

Reply from Wisr Finance

Thanks, Hernando. Great to hear we made it easy for you.

Rated 5 out of 5 stars

Professional

Professional, flexible, and efficient

May 8, 2026
Unprompted review
Wisr Finance logo

Reply from Wisr Finance

Awesome, great to hear it James.

Rated 3 out of 5 stars

helps you when it benefits them

they are great when it comes to lending you the money but not so great at helping you out after that. I'm struggling to pay of the loan at current fortnightly repayments. tried to get the loan lowered after paying off 10k so I could have some savings every week. went through a broker who tried to get wiser to pay of the current loan and set it up with new repayments at a cheaper price. you'd think a no brainer right, going from $633 to $430 saving $200 a week, I'd be easily able to pay that off...nope they denied it. left me financially struggling instead.

November 14, 2025
Wisr Finance logo

Reply from Wisr Finance

Hi Ryan,

Thank you for the feedback. We can understand why you may be frustrated, as we were unable to meet your expectations during your most recent experience.

Customer experience is very important to us, and we've noted your feedback.

Warm regards,
Team Wisr

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look