Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
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Review summary
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Reviews shaping this summary
The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more
Company replied
Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more
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New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser
Company replied
Company details
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Wisr Finance
Awesome, great to hear it James.
Dealing with Wisr is easy and pleasant…
Dealing with Wisr is easy and pleasant so far they are helpful and professional in the process. I’m happy so far.
May 8, 2026
Reply from Wisr Finance
Thanks, Steven. Great to hear about your experience.
Easy ,quick and helpful.Great people to…
Easy ,quick and helpful.Great people to deal with.Was a smooth and simple process, would thoroughly recommend wisr
May 8, 2026
Reply from Wisr Finance
Thanks, Tim. Great to hear we made it easy for you.
helps you when it benefits them
they are great when it comes to lending you the money but not so great at helping you out after that. I'm struggling to pay of the loan at current fortnightly repayments. tried to get the loan lowered after paying off 10k so I could have some savings every week. went through a broker who tried to get wiser to pay of the current loan and set it up with new repayments at a cheaper price. you'd think a no brainer right, going from $633 to $430 saving $200 a week, I'd be easily able to pay that off...nope they denied it. left me financially struggling instead.
November 14, 2025
Reply from Wisr Finance
Hi Ryan,
Thank you for the feedback. We can understand why you may be frustrated, as we were unable to meet your expectations during your most recent experience.
Customer experience is very important to us, and we've noted your feedback.
Warm regards,
Team Wisr
They are amazing
They are amazing, such a easy loan process with the lowest interest rate, incredibly quick approval and settlement. Highly recommended
May 1, 2026
Reply from Wisr Finance
Thanks for the wonderful feedback, Michael. All the best.
Quick Process and easier to applied
April 30, 2026
Reply from Wisr Finance
Thanks, Haswin. Great to hear we made it easy for you.
Host got my lone with Wisr through a…
Host got my lone with Wisr through a broker all went well great communication with Wisr once all was done so easy to send everything they needed through email
April 23, 2026
Reply from Wisr Finance
Thanks for the wonderful feedback, Kerry. All the best.
Reply from Wisr Finance
Thanks for the wonderful feedback, Chris. All the best.
When applying for my loan was a bit…
When applying for my loan was a bit hesitant. I filled out the forms and within minutes of submitting had a person contact me. Talked about my situation and the team did everything in there power to help best for my finances. I'm a very happy customer alot less stressed and would tell anyone to go with these guys. Thankyou so much.
April 9, 2026
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Narelle
Reply from Wisr Finance
Thanks for your feedback Roy. It's great to hear about your fast and easy experience.
Helpful and quick to get back to me…
Helpful and quick to get back to me about the Helpful and quick
April 2, 2026
Reply from Wisr Finance
Thanks, Ronald. Great to hear we made it easy for you.
The procedure was quick and…
The procedure was quick and straightforward and simple to follow. As long as you have everything the process is quick.
April 2, 2026
Reply from Wisr Finance
Awesome, great to hear it, Joseph.
DO NOT USE THIS FINANCE COMANY
DO NOT USE THIS FINANCE COMANY. I took out a personal loan with Wisr, and after checking my credit score 6 weeks later, I could see that Wisr have added this to my credit file....TWICE. I have tried to resolve this and Wisr have not followed through, attempted to resolve this or contacted me. I have been "ghosted". I had to contact Wisr again to try and resolve this and have been ignored. My credit score was in the high 800's and now it's well below the average Australian score. Because of this major error, my credit score shows two unsecured loans with Wisr which is incorrect. Wisr’s acknowledgement that this was an ongoing issue confirms that Wisr was aware of the problem and had a duty to monitor, manage, and prevent ongoing harm to customers. Wisr’s failure to do so, combined with its failure to correct the error promptly or communicate with me after acknowledging the issue, represents a failure to meet its obligations under the Australian Consumer Law and applicable credit reporting obligations. If I had not identified the error when I was applying for a credit card, I would not have known this error had occurred. Due to this error and how this has affected my credit score, I am unable to apply for a credit card. I advised them that this required urgent attention so this could be removed from my file. Please do not use this company. I have since learned that this type of "error" is common with Wisr as well as other serious matters when handing a customer's credit file and personal information.
March 30, 2026
Unprompted review
Reply from Wisr Finance
Hi RM,
Thank you for the feedback. We'd love to understand more about your experience. It's only through feedback like yours that we can continue to improve what we do – and we're passionate about that. If you'd like to discuss this further, please get in touch on 1300 992 007 or email us at contact@wisr.com.au.
Reply from Wisr Finance
Thanks for your feedback, Lisa. It's great to hear about your fast and easy experience.
I was impressed very clear application…
I was impressed very clear application process and a quick turn around.
March 24, 2026
Reply from Wisr Finance
Very happy to hear this, Helen. Thanks for sharing.
Reply from Wisr Finance
Thanks, Pradeep. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks for the wonderful feedback, Graham and Janine. All the best.
Reply from Wisr Finance
Thanks, John. Great to hear we made it easy for you.
Easy to deal with funds were transfered…
Easy to deal with funds were transfered quickly.
March 19, 2026
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Sarah.
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