Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more
Company replied
Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more
Company replied
New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser
Company replied
Company details
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Loan process was easy and quick.
Loan process was easy and quick.
Great support
Thanks
September 11, 2025
Reply from Wisr Finance
Thanks. Great to hear we made it easy for you.
Prompt professional services without…
Prompt professional services without much customer support
Still trying to set up the app
Only received a missed call from Wisr after request from the app
September 12, 2025
Reply from Wisr Finance
Happy to hear we could help. Thanks for sharing your experience.
There was a lot of ID verification to…
There was a lot of ID verification to do, more so than any other company I have ever dealt with. It was quite frustrating to say the least
I will say though, they have a great App. No more having to call as everything you need to know is located there. Well done 👍
August 27, 2025
Reply from Wisr Finance
Thanks, Sue. We appreciate you sharing your experience with Wisr.
Very helpfull and ezy process.
September 5, 2025
Easy to understand and work with
August 28, 2025
Reply from Wisr Finance
Thanks, Desmond. Great to hear we made it easy for you.
Great service
August 28, 2025
Reply from Wisr Finance
Thanks, Michael. We appreciate you sharing your experience with Wisr.
Was very quick and easy to work with
August 27, 2025
Reply from Wisr Finance
Thanks, Macay. Great to hear we made it easy for you.
Excellent
I was very pleased with the service and communication and how quick everything was.
August 19, 2025
Reply from Wisr Finance
Awesome, great to hear it Paul.
Very efficient and user friendly
Very efficient and user friendly. Loved the service. App is great also
August 23, 2025
Reply from Wisr Finance
So glad to hear you're making the most of Wisr App! Thank you
The entire process was very seamless…
The entire process was very seamless and quick. Vikram was very patient and supported throughout the process.
August 18, 2025
Reply from Wisr Finance
Thanks, Timsi. Great to hear we made it easy for you.
Reply from Wisr Finance
So glad to hear you're making the most of Wisr App! Thanks Paul.
Reply from Wisr Finance
Thanks for the wonderful feedback, Julie. All the best.
They provided me with soft loan in a…
They provided me with soft loan in a short notice
August 4, 2025
Reply from Wisr Finance
Thanks Rukhmani. Great to hear about your experience.
Excellent to deal with and super fast!
Excellent to deal with and super fast!! LOVE my car, Thank you 😊
August 6, 2025
Reply from Wisr Finance
Thanks, Saschaz. Hope you're enjoying the new wheels!
Hopeless Organisation using a very flawed system.
First I take it with a pinch of salt that most of these positive reviews are from real unpaid customers. This is the worst financial lender by any measure,Everything on their advertising is just sugar-coating of what they can actually do.
For every email you send ,they'll reply the following day.It took one full week just for a conversation that should normally take one working day.The more you give them information the more they fail to simply analyse the provided information. At some point they even asked for my work contract and what role I play at work ,but I had provided my payslip which has all the information about my place of employment and phone numbers.
They failed to analyse my Bank statement and alleged none existent information about my cost of living.
They wasted a whole week moving in circles and you left wondering if they actually know what they're doing or they needed time to go ask someone else somewhere.
Hopeless organisation.
August 6, 2025
Unprompted review
Reply from Wisr Finance
"Hi Martino,
Thanks for taking the time to provide your review and sorry to hear we didn't nail the experience this time. We've passed this feedback onto the relevant teams. It's only through feedback like yours can we continue to improve what we do – and we're passionate about that.
Warm regards,
Team Wisr"
Great to deal with to get a loan
Great to deal with to get a loan. Interest rate is vey competitive. App is user friendly. Definitely would use them again.
August 1, 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Sharyn.
Professional & friendly
Team was responsive, professional and showed genuine care in resolving my concerns.Communications was clear and I felt valued throughout the process.The staff is well trained and committed to creating a positive experience.
July 27, 2025
Reply from Wisr Finance
Thanks for your review, Rakesh. Great to hear about your experience with our team. They love helping.
The process was quick and clear..
July 25, 2025
Reply from Wisr Finance
Thanks for your feedback Sakthivel. It's great to hear about your fast and easy experience.
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