Wituka Reviews 

Nice prints and good clothes. Also smooth return policy following wrong sizing.

Cool shirts. I git a free code for the NEXT payment. Thx

I bought two T-shirts last week in Naples during my vacation. I got home and noticed that one of the shirts was defective. I emailed customer service, and within hours, Noelia resolved my issue. Noelia was very efficient, professional, and kind. I'll be buying your products again soon, with a smile on my face.

I bought 2 pairs of swimwear last year and was very happy. Again I ordered shorts this year based on the quality I had experienced previously. While I can see that the swimwear is produced more eco-friendly this year, unfortunately the lining is now baggy and does is not as tight as previous.

Good customer service and the product is great quality

Beautiful t-shirt but terrible quality - after the first wash a hole has been made in the shirt

I ordered two T-shirts from Wituka from Macedonia. Although the delivery took longer than expected, the products were absolutely worth the wait. The T-shirts were of excellent quality, exactly as described, and fully met my expectations.

What truly impressed me, however, was the way Wituka handled an unusual situation. After receiving my original order, I was later notified of another shipment from Wituka addressed to me. I paid the required customs duties and VAT and, when I opened the package, I found several additional T-shirts that I did not recall ordering.

Because I wanted to make sure that no other customer had been affected by a shipping mistake, I contacted Wituka to inform them of the situation. Their response was prompt, professional, and incredibly generous. They thanked me for my honesty and told me to keep all the additional items as a gesture of goodwill for the inconvenience caused.

Mistakes can happen in any business, especially when shipping internationally. What matters is how a company responds, and in my case Wituka demonstrated honesty, professionalism, and genuine appreciation for its customers.

The quality of the products is excellent, and the customer service exceeded my expectations. This experience has left me with a very positive impression of the company, and I would happily order from Wituka again.

Highly recommended from a customer in Macedonia.

The customer service responded quickly to my request.

The product itself is mid, shirts have cool designs, i'll give them that, but the quality is questionable, the cotton t-shirts are so thin and I'm afraid they won't stand the test of time. As for the customer service, they were not very helpful. I received my package after about 2-3 weeks just to find out that i have an extra fee of 11 euros to pay to the delivery guy. When I asked Wituka customer service what this was for, I waited for 5 working days to get a response, and the response was "Sorry for the delay in my response, your purchase has been delivered, is that correct?". Then waited 5 more working days and yet did not receive a quality explaination. In a nutshell cool design/mid quality/ bad customer support. 2/5

Had an issue twice. Both times there was a quick solution. (Once a new shirt and once an correction of the price).

I allways had a great experience with Wituka. Fast delivery, interesting prints—I often buy them as gifts, but also for myself. I had an issue with my last purchase, but it was resolved in less than a day, much to my satisfaction. I’m very happy and will continue to shop there.

I bought my first Wituka t-shirts many years ago at their store in Valencia. After many years of wear they started to fall apart and I wanted replacements, so I ordered them online.
One t-shirt had a quality issue with the print, but Noelia from customer support was fast, friendly and helpful and I received a free replacement promptly.
Keep up th great work at customer support!

Great quality of product. These regular fit t-shirts became my favourite. I’ve also experienced the customer servise and I can’t complain. One of the items I received wasn’t in good condition. I asked for the solution and on the same day I received a code for a new purchase of the item of perfect condition. All for free. Great customer service. Will definitely buy again.

Order a number of items to the UK, they arrived in a timely manner. Great items, just for a couple of T-shirts we decided to return them. I followed the process described on the website (which includes paying for the return ourselves, very expensive from the UK so I would not actually recommend doing this). Had the parcel back a couple of weeks later because apparently it was refused or undelivered. I emailed Wituka and they were very responsive, and offered to refund the items anyway. Can't fault this customer service.

My parcel was sent to the wrong address and wrong city. I have sent many emails to their support but they have stopped responding. Very disappointing customer service.

I dont have any problems with their products, they are fine but the shipping service is a different story.... first of all its shipped through GLS which in my experience is absolutely the worst courier company out there, they are always very very late, their tracking site its just a joke, there information are super scarce, usualy just an info that the label has been created, thats it! Also they love to drop the package at their warehouse after 1st attempt to deliver it, which is not even announced! Its been almost 2 weeks and i still dont have any information when the package will be delivered. Wituka, if you care about your online business, drop GLS!!!

Great service, very polite and giving multiple solutions for problems!

I received excellent support from customer service regarding the undelivered package; the package was recovered and forwarded all the way to delivery.

I have the most positive opinion about the company wituka! Even though they sent me the wrong order, they acknowledged it and I'm waiting for them to send me the correct one - mine - and they didn't even make me go through the process of sending the wrong one back to them. I've bought other ones twice from them and I will definitely buy them again because all their t-shirts are of excellent quality! Thank you very much Wituka!

The wrong sized T-shirt was changed without problems