Wituka Reviews 

258
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I bought 2 pairs of swimwear last year and was very happy. Again I ordered shorts this year based on the quality I had experienced previously. While I can see that the swimwear is produced more eco-fr... See more

Rated 1 out of 5 stars

I have not yet received my products, even though it's been 8 business days (order date 03-12) and shipping is estimated at 7-10 business days. I simply cannot believe that delivery cannot be expedited... See more

Rated 5 out of 5 stars

Great quality of product. These regular fit t-shirts became my favourite. I’ve also experienced the customer servise and I can’t complain. One of the items I received wasn’t in good condition. I asked... See more

Company replied

Rated 5 out of 5 stars

Great selection of designs and colours. Have ordered multiple times and really happy with the quality of the materials. One call out to be aware that some t-shirts are slightly different in size, so a... See more

Company details

  1. T-Shirt Company
  2. also in
  3. Fashion Designer
  4. T-Shirt Store

Written by the company

At Wituka we are committed to the talent of independent designers from around the world, with the aim of designing and unique collection with the best quality garments and at an affordable price. Great designs that we print with screen printing on soft t-shirts or sweatshirts made with 100% organic cotton, certified by Fairtrade and GOTS.

Written by the company

COMMITTED TO THE PLANET
In collaboration with The Eden Projects we plant a tree for every purchase in deforested countries. Thanks to our clients we have achieved more than 1,4 million trees and created 14.000 days of decent employment. Our clothing is made in Spain, Portugal or Bangladesh, but always complying with the highest quality standards, respecting the environment and the labour rights and law.

Contact info

3.9

Great

TrustScore 4 out of 5

258 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(258)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I came across the brand on Instagram and really liked the t-shirts. I ordered 4 both classic (size M) and oversized (size S) and they fit me really nice (I’m 1,68cm 65kg). The fabric is good quality cotton and the price is fare.
Something went wrong with the first delivery attempt but I got contacted for by the customer service and had the package delivered like next day, just on time for my holidays.
I can say I had a really great experience and I’m happy with my purchase. Highly recommend. Thank you.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and great t-shirts

Great service and great t-shirts! I ordered a t-shirt from Wituka, that got stuck in a packing station due to a mistake from Hermes. Wituka sent me a new shirt free of charge. It fits perfectly and looks great! I am very happy with the customer service and the t-shirt itself.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love this company and their products

Love this company and their products. I made an incorrect purchase from the UK and had to send the item back to Seville, the postal service demanded fees and the package went missing. Noelia was very friendly and helpful in resolving the issue for me. I'm a very happy customer indeed. Thank you Noelia, you're amazing!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

I made a mistake on my order and…

I made a mistake on my order and reported it. I received an immediate response that my order was canceled. I reordered and the product, a cycling t shirt that gets loads of compliments. Great Wituka product and best customer service ever. The Wituka agent, Noetia Armenta, iS the best ever and deserves a raise and a promotion

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Not recieved product or feedback after 2 month

I ordered the products in July and never recieved any of it - 2 months later. As noone from the company even informed me or offered me about this and the tracking ID provided was not unique I would not recommend ordering here

September 16, 2025
Unprompted review
Wituka logo

Reply from Wituka

Hi, Lina!

We are sorry to hear that. We have reviewed your case with our customer service team and your purchase was returned because the address was incomplete. Once we had the full address, the purchase was sent again and delivered successfully.

Thank you for your feedback.
Best regards.

Rated 5 out of 5 stars

Great brand and customer focused

I bought a couple of great shirts from a store in Rome. Love supporting smaller brands and ones with great designs on as well. Unfortunately I found a hole in one when I got back from my holiday and was gutted ! I got in touch with Wituka who got me a replacement shirt free of charge to replace the faulty one. Amazing ! Super happy and will support the brand in the future. Thanks Wituka !

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Not order

I ordered and payed at 17th of May. 2 months now I haven't received anything!!!! Of course after 2 months now I called my bank and want my money back. I regret not to call before.

Wituka has only emails and no phones to communicate.
They said that had issues with the delivery!!! I gave a delivery address IN a hotel with 24 hours reception, in a supburb of a city and of course have phone number etc !!!!!!!!!!

2 MONTHS from Spain to Greece!!!!!!!

If I could give minus rate of course I could give. Hope to get my money back imidiatel.
It's not a company it's a fraud.
Not buy anything form them.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

don't recommend

The designs are nice, but the fit is terrible. I ordered three t-shirts that were supposed to have the same cut, but all of them were different – especially around the neck and overall fit. The return process has been an absolute nightmare. It's been over a month and I still haven’t received my money back. I even had to send photos to prove that the t-shirts were not identical. Definitely not ordering again.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Superb! Expect a delivery time longer than -let’s say- Zalando (was sent to Belgium). But it’s worth the wait. Best quality/price there is!

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

They lost the customer!

I bought 3 shirts over a month ago and never received them. If I don't contact them to find out that, according to them, DHL lost my package, they don't notify me. Later, I asked for a cancellation and my money back, and I received a message saying that it was done, but they only paid me for 1 shirt. I've written twice to ask questions and nothing. They completely ignored me. All the messages exchanged so far take a long time to be answered and now not even that happens anymore. What a shame! If you're thinking of buying from Wituka, stay away!
Update: They finally got all my money back, which is good, too bad they lost a customer

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Soft organic t-shirts in great colours

I wasn't too sure about ordering from Wituka at first because of some of the mixed reviews on Trustpilot about shipping time and customer service. My order to Germany arrived after 8 working days. I wasn't informed about the order being shipped, so it was a nice surprise to receive the parcel. I'm usually quite picky about cut and colours of t-shirts. Having ordered 5 different ones from Wituka, I love and kept them all! I'm a size EU 36/38 and ordered M as I wanted a relaxed but not overly oversized fit. The material feels soft, but the cotton isn't too thick without being see-through, so I'm hoping these will be the ideal summer t-shirts :) I hope the print holds up during the many wash cycles these t-shirts will go through. The only critical feedback I can think of is that I wish the labels were easier to remove entirely without opening the stitching of the bottom seam, but that's being really picky now.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Warning - no delivery, no responses

I have ordered 3 shirts almost a month ago. The package has not even been given out to DHL yet. Customer support replied once and is now ignoring me. Lots of fake reviews.

Do yourself a favor and order somewhere else. Terrible brand.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great tshirts

Great tshirts, nice designs and style
Also i contacted the customer service and they were very helpful

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

Great support from the team when I needed, love the quality of the products and the designs!!! 100%recomend!

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Never buy from Wituka - They don't deliver and keep your money

They have not sent my parcel after 20 days of having placed my order.
I bought 4 tshirts on their website on the 18th of December, and it has not been sent since then. DHL's website shows the only update from the 19th of December as "The instruction data for this shipment have been provided by the sender to DHL electronically", which means they have electronically created a tag for the parcel but it has not even been sent out yet.
It's been 20 days and I don't even know when the parcel is going to be sent.
Their customer support is the worst I have ever seen, as they leave you waiting for a reply on Instagram, and their email customer service does not help at all - They only say there's been a delay with DHL, but they haven't even sent the parcel yet.
I don't even know if I will get the parcel as I am moving out of the country soon and no sign of my products.
EITHER GIVE ME MY MONEY BACK OR SEND ME THE PRODUCTS I BOUGHT!!

December 18, 2024
Unprompted review

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