Wituka Reviews 

258
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought 2 pairs of swimwear last year and was very happy. Again I ordered shorts this year based on the quality I had experienced previously. While I can see that the swimwear is produced more eco-fr... See more

Rated 1 out of 5 stars

I have not yet received my products, even though it's been 8 business days (order date 03-12) and shipping is estimated at 7-10 business days. I simply cannot believe that delivery cannot be expedited... See more

Rated 5 out of 5 stars

Great quality of product. These regular fit t-shirts became my favourite. I’ve also experienced the customer servise and I can’t complain. One of the items I received wasn’t in good condition. I asked... See more

Company replied

Rated 5 out of 5 stars

Great selection of designs and colours. Have ordered multiple times and really happy with the quality of the materials. One call out to be aware that some t-shirts are slightly different in size, so a... See more

Company details

  1. T-Shirt Company
  2. also in
  3. Fashion Designer
  4. T-Shirt Store

Written by the company

At Wituka we are committed to the talent of independent designers from around the world, with the aim of designing and unique collection with the best quality garments and at an affordable price. Great designs that we print with screen printing on soft t-shirts or sweatshirts made with 100% organic cotton, certified by Fairtrade and GOTS.

Written by the company

COMMITTED TO THE PLANET
In collaboration with The Eden Projects we plant a tree for every purchase in deforested countries. Thanks to our clients we have achieved more than 1,4 million trees and created 14.000 days of decent employment. Our clothing is made in Spain, Portugal or Bangladesh, but always complying with the highest quality standards, respecting the environment and the labour rights and law.

Contact info

3.9

Great

TrustScore 4 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(258)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful customer service.

Friendly and helpful customer service.
I bought T-shirts in Valencia, but when I got home I realised I had bought them too big.
I really like the T-shirts and so wanted to get the right size. The customer service team talk me through how to return them and exchange them, the new T-shirts came really quickly and now they fit perfectly. Couldn’t ask for more.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered T-shirts to be shipped to…

I ordered T-shirts to be shipped to Serbia. Unfortunately, first time I got the wrong order. I reached out to the customer service and we figured out the solution pretty quickly and I got my desired order at no additional cost.
Customer service is really polite and helpful.
When it comes to T-shirts and quality, I have no bad words for it. I bought my first Wituka T in 2017 in Valencia, and I still have it and still wear it. They are pretty durable and design is timeless. And you get that for quite reasonable price. Highly recommended!

October 10, 2023
Unprompted review
Rated 4 out of 5 stars

The customer service is good

I ordered to the UK but it takes quite a while to be received. It got lost the first time but the customer service were very responsive and helpful. As to the shirts, the designs were as per the website, but the fit is quite weird. I ordered several of the same size but each shirt arrived in different fits. Some XS were big, some XS were quite small.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

consigliatissimo

highly recommended. high quality shirts with very honest prices. trained and very kind staff, ready to fulfill my every need, it will certainly be a point of reference for me for continuous and future orders.
Thanks again
Andrew

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I love Wituka's T-shirts!

I love my Wituka t-shirts! - they're super comfortable, affordable, and the designs are unique.
The fabric stays in place after multiple washes and doesn't get pilled or threadbare.

Also, they have really kind customer service, informative, listened to my request. Thanks!

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Nice lightweight t-shirts

Nice lightweight t-shirts. At first I thought they were a little shorter than usual in this size, but I actually like it. I wish they also had thicker material for durability. I may order again.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great selection of designs and colours

Great selection of designs and colours. Have ordered multiple times and really happy with the quality of the materials. One call out to be aware that some t-shirts are slightly different in size, so an S size in 2 t-shirts may differ, most differences are noticeable if different colours of the t-shirts, but no major issues. Good Customer service also.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Best T-shirts

Best T-shirts! Been a fan for some years now, still have all the shirts and hoodies that I ordered and the quality remains unmatched even after countless washes. I also really appreciate Wituka's sustainble touch. I'll keep ordering!

June 29, 2023
Rated 5 out of 5 stars

Good clothes and excellent service

Nice designs, good quality T-shirts and sweatshirts (did not try the other items yet). Fast delivery, especially when taking into account it was sent from Spain to the Netherlands. Love that they also truly care about the environment. When one T-shirt was delivered in the wrong size, the service to resolve this issue was excellent, while also considering the environmental impact.
I can highly recommend to buy T-shirts and sweatshirts here!

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery, good quality, low price

Fast delivery, good quality of fabric and prints. Lots of print options and much cheaper even than basic tshirts in many other stores!

May 13, 2023
Unprompted review
Wituka logo

Reply from Wituka

Your review is greatly appreciated! We hope we can continue to offer you the best quality products :)

Rated 5 out of 5 stars

Shirts were delivered 4 days after my…

Shirts were delivered 4 days after my order. Quality seems to be very good, size L fits perfectly for 5‘11 (180cm) and 185 lbs (84kg). Can‘t understand these negative reviews at all. Definitely not my last order…

June 10, 2022
Unprompted review
Rated 4 out of 5 stars

Fine but not much special

Saw a shirt in the Amsterdam store that I really loved. I was quickly told it's out of stock in the store and that was the end of that, I really felt like the store worker just wanted me to leave. I had to find out myself I could just order it online. The store was also one big mess, with all non-display shirts piled up on the planks like a teenagers laundry pile. So I wouldn't speak too well of that.

But I did order online, and the process was minimum but fine. Got the shirt twice for free shipping and because I often ruin white shirts. I got a confirmation mail and a shipping one, and the website said I could track with order number which worked a day later. Tracking only worked once the parcel hit Germany, and it stopped after it left that country after which is was only trackable due to the Dutch DHL mailing me about an upcoming parcel. Overal shipping time was pretty decent considering it came from Spain. Also, the paper bag with shirts came in a plastic shipping bag similar to those often used for AliExpress shipments. If they're so caring for the environment as they claim, why not use a small paper box instead?

The shirts is fine. Nothing special quality wise but nothing negative to say about it either. Print looks crisp, and the print was my main reason to buy it. Cut is a bit odd. The shirts are their new sizing and where I normally wear an S or M size, I now had to order XS for it to fit well. But at least that is what's written in the sizing chart, so be sure to check that cm-sizing over whatever your regular convection sizing is.

Overall it's just fine/average, but for the price it's quite well as the shirts where less than 15 euro. I wouldn't go out of my way to get something from here, but I wouldn't avoid it if they happen to have something I like either.

May 12, 2022
Unprompted review
Rated 4 out of 5 stars

Great shirts, bad socks, average process

Great shirts!
I ordered a t-shirt and sweatshirt and both are great. It took two orders thought as the size of the t-shirt that fits me is an M while the sweatshirt had to be an L. That's just a small annoyance and the quality so far is great and I love both my shirts!

Bad socks.
I've seen it come up in some other reviews as well and I can only confirm that the socks aren't sized properly. The length is fine but they need quite a bit more width, especially around the ankle. I got 2 pairs and unfortunately I can't wear either because I can't put them on without tearing them, which is sad.

Average process.
The return process is, in my opinion, a bit disappointing. It's awesome that they offer to split the shipping costs if you return an item to swap it for another. If you just return an item for a refund, however, the shipping costs have to be paid by the customer. This isn't so much of a problem, but there is also no way to formally request a return of your order as far as I can tell. If you want to return an item, you just send it back to them with instructions on the printed order overview that was included with the order. This makes the return process feel a bit clumsy and unprofessional.

Overall still a great experience with some points for improvement. Except for the socks, avoid the socks unless you have extremely slim feet.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Big recommendation!

As I´ve seen some bad reviews from German people, I felt the need to give one myself.
I ordered something from Wituka several times now. I bought shirts for my brother and he loved them and I also got t-shirts and sweatshirts for myself and they´re wonderful!
It was delivered in a week, packed ecologically and the shirts fit very well!

I understand that it might be upsetting that you don´t get a tracking code for your package, but as you get it very fast, there shouldn´t be a problem with that.

5/5 definitely recommended, because those shirts do something good AND they are great!

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

From Spain with love ❤️

Most beautiful tees I’ve ever had.
They use organic cotton and paper bags❤️ Prints have a good quality, I washed them many times and they still look like new! I’m really in love with this little company and they philosophy.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality! They survive frequent washing like no other t-shirts that I have. The organic aspect is a good reason to buy from them, but because that might be hard to check, in my opinion, the durability is a good argument for sustainability either way.

March 25, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look