Wizard Works Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and excellent design. Many people appreciate the swift delivery and efficient packaging, with orders often arriving faster than estimated. Reviewers also highlight the ease of ordering through the website and the company's helpful communication regarding product choices and order updates. However, some customers experienced initial issues with their orders being lost in transit, though the company promptly resolved these by sending replacements.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the high craftsmanship and durability... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick dispatch and prompt... See more

Order

Customers consistently note positive experiences with order, finding the process easy and delivery smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more

Rated 5 out of 5 stars

I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of th... See more

Rated 5 out of 5 stars

I'm so impressed with this clever mounting solution for a front bag light! It's well-made, looks sleek on the bike, and works exactly as needed. It’s this kind of smart, innovative thinking that makes... See more

Rated 5 out of 5 stars

I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

Insanly good service - even better product!

Insanely good service, package arrived quick and it was very insightfull to learn the music genre played during the making of the products, it totally enriched the unboxing experience :-) But the absolute best is how the little bag with the magnetic closure works, so much faster and more secure to attach than all other systems - this is a clear win!!!

October 19, 2022
Rated 5 out of 5 stars

Amazing bespoke experience throught the…

Amazing bespoke experience throught the making of my frame bag. Support through out with all the choices. The final Frame bag is amazing and exactly what i envisaged. The build quality is fantastic and the turn around time was brilliant! Thanks Team Wizard Works

August 24, 2022
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Rated 1 out of 5 stars

Frame bag

Poor quality frame bag. Poor quality fabrics. NOT WATERPROOF!! Not worth the money.

August 1, 2022
Rated 5 out of 5 stars

Great bag

Great bag
Took it up Ventoux last week carrying all my descent kit plus the necessary haribo;)
I’m presently trying to shape it into a foil shape to catch the westerly winds of Lower Saxony.

September 20, 2022
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Rated 5 out of 5 stars

Exemplary service

Once again, your commitment to providing exemplary service shines through. In a world where things can be patchy in providing great service, some companies strive to be consistently great.

September 8, 2022
Rated 5 out of 5 stars

Great bags, awesome team!

Handmade bags from a progressive company doing great stuff in the world?

Sign me up. Great construction and the Splatter fabric looks FAB. Cannot wait to go on more adventures, and this time have way more snacks.

September 1, 2022
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Rated 5 out of 5 stars

Not all tool rolls are created equally

Not all tool rolls are created equally. This one has slightly stretchy pockets to better hold your stuff, tough outer fabric, enough storage space (but not too much) and a neat magnetic fidlock. Coming in black camo makes me happy too.

August 24, 2022

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