Sandals that I bought in July were faulty - strap came away from sole on both shoes after only a few wears. Woden replaced the shoes immediately without quibble- hopefully the replacement will fare be... See more
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WODEN is a Scandinavian sneaker brand with a focus on Scandinavian design values, high-quality natural materials, and great value for money. We believe in products and people, which is why our shoes are designed with care and produced by passionate and talented people. Fashion, functionality, and anatomy are essential elements of the WODEN DNA, ensuring that our sneakers are meticulously designed for urban life.
Contact info
Balticagade 12A, 8000, Aarhus, Denmark
- +45 38 40 04 44
- customerservice@woden.com
- woden.com
Replied to 28% of negative reviews
Typically replies within 1 month
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The most comfortable shoes
Good product & quick delivery
Most comfortable shoes I’ve ever owned
Most comfortable shoes I’ve ever owned. They’re getting shabby now as I’ve been wearing them all the time as I’ve had plantar fasciitis. So I hope I can replace them.
For orders outside Denmark
For orders outside Denmark, the return policy is very complicated and customer is entitled to figure it all out --> stress, time & money
I would never make an online order again from Woden unless I am exactly certain that the shoe type and size are perfect for me.
So I got myself a paid the rubber lined…
So I got myself a paid the rubber lined ankle boots. I ordered them for an independent retailer they were delivered in November. I’ve worn them for two months and they split. Unfortunately, the retailer has put into a receiver ship when I emailed Bowden. They told me I couldn’t return them because I haven’t bought from them. They can’t accept a return even though they have a 24 month warranty. I have proof of purchase and have sent them pictures of the spit. So I wasted over a £100 pounds and supported an individual shop. They sale there products to a large number of independent businesses and of course some will sadly close. I just don’t think this should happen to people that bun good faith. I will be taking this further
Easy ordering
Easy ordering, free shipping, super fast and great quality. Had two pairs last year that I loved so needed three more colours. They are so comfy and look smart. I had so many comments on them last year as they are not common in Uk.
Really good looking and comfortable shoes
Really good looking and comfortable shoes. I have very wide feet so comfort is not always a straightforward thing.
Waiting for sunshine
Even though I live in the UK, ordering from Woden.com was straightforward. The delivery from Denmark was smooth and pretty quick and the trainers are very comfortable. I love the look of them too. I bought them for fine weather and hopefully we'll have sunshine for its own sake, and so I can wear my trainers!
The sneakers are exactly what I have…
The sneakers are exactly what I have been searching for! Fit perfectly, colour is exactly what I was looking for and of course the quality is unbeatable. I was able to order them, track and receive them smoothly and in time for going away. Thank you
Understanding of o problem
Understanding of o problem, an being helpful that was make this experience great. What I would expect to make better is responding time, a nd being more proactive, anticipate the next question, steps, which would reduce the number of emails.
Buy with Confidence
This is my second time purchasing directly from Woden and they do not disappoint! I live in Canada and it took only a week to receive my shoes. I ordered the BJORK SUEDE - BAMBUS GREEN — Size 38. I am a size 7, and these fit perfect and are comfortable right out of the box. Woden shoes are well-made and incredibly stylish. You can buy with confidence from Woden!
The sneakers made by Woden are very…
The sneakers made by Woden are very sustainable, they last for a loooong time. They have an excellent fit and are comfortable for many miles. Woden service is reliable and honest.
No refund 2 months later
I actually bought two pairs of boots because the first pair was too big. Unfortunately Woden still have not provided a refund for the original boots I returned in December despite acknowledging their arrival and issuing me a credit note. I have chased multiple times. I am now issuing a section 75 claim via my credit card company. Shame. Great boots.
Horrível
Horrível, nunca mais compro esta marca. Enviaram os números diferentes esquerdo tem número 39 e direito número 40.
Straight forward
Straight forward, ordering very easy delivered in 3 weeks. Went slightly down in size, comfortable on snug and warm to wear.
Not sure if they’re a scam website
Not sure if they’re a scam website, but I’ve emailed them more than 10 times since returning my order a month ago and they haven’t responded once and I don’t have my money back
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