Wonderbly Reviews 84,379

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,646 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, phenomenal, and beautiful, with excellent print and construction. Many appreciate the ease of personalizing items and the overall user experience, finding the website easy to navigate and the ordering process simple. People frequently mention the books as wonderful and special gifts that are well-loved by recipients. However, some customers experienced issues with delivery services, noting that some orders were lost in the mail or arrived late, causing disappointment for special occasions. A few people also felt that the print size in some books was too small, making it difficult to read, or that the content selection for personalized articles was not always ideal.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the fantastic and amazing quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

User experience

People report positive experiences with the user experience. Customers praise the ease of navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more

Rated 5 out of 5 stars

This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more

Rated 5 out of 5 stars

This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more

Company replied

Rated 5 out of 5 stars

Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more

Company replied


Company details

  1. Book Publisher
  2. Childrens Book Store

Written by the company

Wonderbly makes unforgettable personalised books for the people who mean everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84K reviews

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Rated 4 out of 5 stars

Dealing with your company was very…

Dealing with your company was very easy. I must admit that I am a little disappointed in the articles selected for my book. I did this book as a gift for my 91 year old father. The articles in his book were very heavy on people who had died , were murdered, or committed suicide, there were one or two space theme articles but mostly death kind of a bummer to give as a birthday gift.

April 14, 2026
Wonderbly logo

Reply from Wonderbly

Hello,
Thank you for reaching out to us.
We are so sorry to hear that the news from the date you selected included some upsetting events. We aim to make it clear that our books feature authentic, unedited front pages from real historical newspapers. Unfortunately, this means the content reflects the actual events of the day, which can sometimes include sensitive or undesirable topic.

One of our customer support angels will contact you directly by email to offer further assistance and support.

Best regards,

The Wonderbly Team

Rated 5 out of 5 stars

Welcome to the world

Arrived today 29th July, This is our second book I have ordered this is for our new great granddaughter due in July,
I ordered again wow it is beautiful yet again just like the first one it is such a special gift for her and we are not disappointed the story, the animals brought there first letter of there name to match MAISIE so lovely to see it grow through the pages,website so easy to use thank-you wonderbly books

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service for Rare Error!

I am a repeat customer and will continue to be for as long as I have children and grandchildren! When I received my latest book, I noted a difference in the character's hair colour from what I selected on the cover and the inside pages. I contacted customer service and the representatives immediately acknowledged the issue, apologized, and offered a full credit for future purchases. At my request, the representative placed an order for the exact same book with the selected hair colour and had it shipped out immediately.

April 14, 2026
Rated 5 out of 5 stars

Totally lovely books for children!!

Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has received these books has loved them!! Highly recommend and will continue to purchase in the future!

March 26, 2026
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Reply from Wonderbly

Thank you so much for your kind words!

We really appreciate you taking the time to share your experience with us.
It's so lovely to hear you'd recommend us! :)

We hope to see you again soon.

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Easy and Adorable!

It was fun to make the First Mother's Day book for my daughter and first grandchild. I like how you can make the hair and skin color to match the subjects. I'll look forward to the next holiday to make another. I see joy in the future with my daughter reading this book to her baby.

April 21, 2026
Rated 5 out of 5 stars

Lovely book, worth the money

Wonderbly was recommended to me by a friend and they didn’t disappoint. I had just had my second daughter and thought the books were lovely. I loved how easy it was to personalise them and add your own photo. I think it’s great it can be done in different languages and the quality is fantastic. Looking to buy another one for my girls for Christmas ☺️

April 14, 2026
Wonderbly logo

Reply from Wonderbly

Thanks for your review!

We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We're glad you're already thinking of us for your next gift!

Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

All around excellent!

Absolutely amazing customer service! Had an issue with the address being wrong and they responded back to me swiftly and fixed the issue, leaving my dad's gift ample time to arrive before his birthday!

April 14, 2026
Rated 5 out of 5 stars

It came in the mail very fast

It came in the mail very fast, and the quality of the book was wonderful!

April 21, 2026
Wonderbly logo

Reply from Wonderbly

Thank you so much for your kind words!

We really appreciate you taking the time to share your experience with us.
We're so happy the order arrived promptly and hope the book will be a big hit!

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

I love the concept

I love the concept, I made an error in the book’s name and they were able to fix it no problem, shipping was fast. The only opportunity I see is homie using a AI to put the actual person’s face in the book and maybe even merge the parents’ faces to make to be born baby’s faces in the books. Just food for thought.

April 21, 2026
Rated 5 out of 5 stars

Fabulous quality and creativity

Fabulous quality and creativity
Put a huge smile on the whole family's faces..love your compamy

April 10, 2026
Wonderbly logo

Reply from Wonderbly

Thanks for your review!

We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!

Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team

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