This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process... See more
Company replied
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See what reviewers are saying
When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, bu... See more
Company replied
We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... See more
Company replied
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... See more
Company replied
3.5
Average
207 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dinner and Movie
I had an amazing time with my girlfriend! We got dinner and saw a movie. The bill already was discounted and the tickets came immediately no extra charge so it's just set up for everything to run smoothly! 10/10 would recommend!
March 20, 2018
Reply from Wonderbox USA
Hi Brandon,
We're very happy to read the you had an amazing Dinner & a Movie Experience. We thank you for your feedback and hope to hear again from you soon!
The GO DREAM Team
Never got my gift sent
Never got my gift sent , and it's been a whole day ,Need To Fix Y'all issue's
March 12, 2018
Reply from Wonderbox USA
Hi Sarah,
We apologize for the situation and also for the delayed answer. At certain moments we may have a high volume of inquiries and may not be able to respond on the same day.
We've resent your e-Gift Card. We do recommend that you also check your Spam folder as sometimes these can end up there. Please let us know if I can help with anything else.
Amazing experience
Everything went smoothly and the rep was so helpful and quick!
January 23, 2018
Unprompted review
Reply from Wonderbox USA
Thank you Maja!
We're very happy to read this and it was a pleasure to help you book your Dinner & A Movie Date experience. We hope to see you again soon!
Best, The GO DREAM team
Great experience all around.
January 17, 2018
Reply from Wonderbox USA
Hi Mitch,
Thank you very much for your feedback. We are glad to read that you had a great experience with us!
Best,
The GO DREAM team
Very responsive customer service
Customer service isn't the best however I did place an order on X mas Eve so I do take into consideration for the Heavy traffic of communications on the this day but There were some issues with obtaining one of the certificates that I purchased which turned out to be for an out of the state ( Texas) function from December 24
**update** 1.18.17
The Issue was Resolved and David was able to provide me with a refund for this individual service.
January 5, 2018
Reply from Wonderbox USA
Hello Jorge,
Thank you for your feedback. We aim to provide the best possible customer experience and we're glad that we could help. The confusion was a mistake on our part as we had the same product listed twice but with different locations. One in Texas and one in NYC. Thanks to your feedback we now have only one product to make sure that future customers can buy with confidence and have a great experience.
Best,
The GO DREAM team
Thoughtful Giving
I was very pleased with the ease of my decision and the innovative presentation of thoughtful ways to gift giving.
December 6, 2017
Reply from Wonderbox USA
Hi Petra,
It was a pleasure helping you choose your Gift Card and we're glad you had a good experience. We hope to see you again soon!
Best,
The GO DREAM team
GoDream has great customer service
Customer service was very good. Team was very responsive to all inquiries and were quick to act on requests.
November 15, 2017
Reply from Wonderbox USA
Hello Aviel,
Thank you very much for your feedback and patience with the matter. Feel free to reach out to us at any time you might need further assistance.
Best,
The GO DREAM team
The most awesome ride!
The most awesome ride!
I had an absolutely wonderful trip in a Ferrari. I literally couldn’t stop smiling for hours afterwards. Highly recommend this to anyone who loves cars.
September 5, 2017
Unprompted review
Reply from Wonderbox USA
Hey Jacob,
Glad you enjoyed your Drive a Ferrari Experience! We hope to hear from you in the near future!
Best,
The GO DREAM team
Amazing balloon ride with Go Dream …
I had an air ballon ride with Go Dream and it was sooooo amazingly wonderful. It was a beautiful ride above spectacular sights. Calm and close to nature. And above all, the ride was carried out very professionally and I felt perfectly safe all along. Thanks.
September 4, 2017
Unprompted review
Reply from Wonderbox USA
Hi Peter,
Air Balloons are indeed an amazing and peaceful experience! We're very happy to read that you had a great time.
Best,
The GO DREAM team
Great experience!
Great experience! Maybe more literature about the experience at the beginning would be insightful such as history, purpose and current media.
June 16, 2017
Reply from Wonderbox USA
Hi Raymond,
Thank you very much for your feedback. We will take this into consideration and make the necessary changes in order to provide a superior experience to future customers.
Best,
The GO DREAM team
Burger Guru Gift Card
Received a gift card for Burger Guru in Williamsburg for my birthday and it was great. The staff received me without issues and food was delicious. Gift package was also very nice and added a special touch. Will definitely recommend
May 26, 2017
Unprompted review
Reply from Wonderbox USA
Thank you, George!
If you liked this experience you might want to check out our new Gourmet Burger Experience for 2 which can be used in several locations across NYC. Hope to hear again from you soon.
Best,
The GO DREAM team
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