I was very excited to see these beautiful natural looking wood shelves. It was intended as a Christmas gift. I ordered a month before Christmas. It arrived 6 weeks later, without any shipping date inf... See more
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The biggest issue is that it comes with Incorrect installation hardware. It comes with hardware for cement not drywall, maybe because houses in china are made of cinderblock. No customer service help... See more
Product taking too long to deliver; going on 4th week now. Comes from China and that part is hidden well. Quality of product is below average. Pay more at Mystic Barrels but get much better quality... See more
At the joint where the drawer meets the tabletop, the finish absorbed slightly differently. Structurally, everything is solid, and most people wouldn't notice this - but anyone who's used to looking a... See more
Company details
Written by the company
Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.
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2.4
Poor
198 reviews
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Replied to 60% of negative reviews
Typically takes over 1 month to reply
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This is update to previous post
This is update to previous post. Desk finally arrived. To say the least, not at all as advertised. The wood is not walnut but some sort of cheap pine. The finish was rough and uneven. You can see the sander swirls on the desk. There were no assembly instructions given. When I reached out to company they suggested screwing the legs in 5 inches from edge. It stands to reason that this step should have been taken by the manufacturer. Tried to stop payment on credit card, but unfortunately did not accept the dispute. Will try to return, but expect his also will be a futile endeavor. My hope is to prevent others from ordering this company’s garbage
August 20, 2024
Unprompted review
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Happy with Purchase
Assembly was a breeze, though there was a slight scratch on the finish. Still love the chair though!
August 1, 2024
Reply from Woodartdeal Furniture
Hi Niamh,
Thank you for sharing your feedback with us! We are delighted to hear that the assembly process of our product was hassle-free for you. Ensuring easy assembly is a key focus for us to enhance the overall customer experience.
We apologize for the slight scratch on the finish of the chair. Our aim is to provide products of the highest quality, and we regret any inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our quality control processes.
If there is anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Thank you for choosing our product, and we hope to continue providing you with excellent service in the future.
Best regards,
Woodartdeal Team
Reply from Woodartdeal Furniture
Hi Matt,
We sincerely apologize for the inconvenience or discomfort that you may have experienced. Ensuring our customers' satisfaction is paramount to us, and we're dedicated to swiftly and efficiently rectify any issues that arise.
We have received your feedback via email, and our customer service team has found a solution for you.Your feedback is valuable to us as we continuously strive to improve our services.
Should you need further assistance, or have any more concerns, please do not hesitate to contact us. We are always ready to assist. We value your understanding and patience in this situation.
Kind regards,
Woodartdeal Team
Feeling this is a scam company from…
Feeling this is a scam company from CHINA. The barrel end tables do not resemble the images plus included cheap gold screws that stripped out.
Not wanting to refund unless I have a video or picture of the completed table. I did not continue putting it together once I saw it was not exactly as shown in the image. Seems the emails are automated and not EASY RETURN as stated on website.
August 15, 2024
Unprompted review
These chairs are great
These chairs are great - stylish and comfortable! The design is modern but still classic, and they look perfect with our dining room table. They were easy to put together and seemed really well-made. Such a great value!
July 30, 2024
Reply from Woodartdeal Furniture
Hi Kimberly
We are thrilled to hear that you are enjoying the chairs you purchased. It's fantastic to know that you find them stylish and comfortable, striking a balance between modern design and classic appeal that complements your dining room table perfectly.
We take pride in ensuring that our products are both easy to assemble and well-made, and we are delighted that you found the chairs to be of high quality.
Your satisfaction and positive experience with our chairs mean a lot to us, and we are grateful for your kind words regarding the value you perceive in our products.
Best regards
Woodartdeal Team
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Not as shown
The product I ordered arrived and it is not at all what was promised. I ordered a walnut table that is clearly made of pine and constructed as though it was made in high school shop class. Shipping info was never updated, so I had no idea where or when I would receive the table. I don't mind waiting, but I am disappointed that what I ordered was not what I received.
August 16, 2024
Unprompted review
Easy assembly
This table is really well-made - the wood is thick and sturdy. It was super easy to put together, it only took me about 30 minutes, and it looks fantastic. Definitely worth the price!
July 12, 2024
Reply from Woodartdeal Furniture
Hi Lily,
Thank you for your feedback! We are thrilled to hear that you found assembling our table to be a smooth and straightforward process. Ensuring that our products are well-made and easy to assemble is a top priority for us, and we are delighted that you found the wood to be thick and sturdy.
It's fantastic to know that you were able to put the table together quickly and that you are pleased with the end result. Your satisfaction and positive experience with our product mean a lot to us.
If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and delighted that you find our table worth the price. Thank you for choosing our product!
Kind regards.
Woodartdeal Team
Mixed review but overall satisfied with…
Mixed review but overall satisfied with products. Bought 3 things. Took 6 weeks to arrive, didn't get a real tracking # until week 5 when I filed a PayPal dispute. Very responsive to all emails. Well packaged. No directions in 2/3 of items but were emailed to me upon request. Didn't need instructions though, intuitive to build. Wood isn't heavy but looks nice. Black pipes are cool but paint chips off easy. Ordered 6/30 received 8/14 & 8/15.
August 15, 2024
Unprompted review
Reply from Woodartdeal Furniture
Hi Jessica,
We appreciate your honest review and are glad to hear that you are overall satisfied with the products you purchased from us. We apologize for the delay in the arrival of your items and the inconvenience regarding the tracking number. Your feedback regarding the packaging, responsiveness to emails, and the intuitiveness of assembly is valuable to us.
We are pleased to hear that you found the wood products visually appealing and that you were able to easily assemble them. We take note of your feedback regarding the black pipes and will look into improving their durability.
We value your business and feedback greatly. If you have any further comments or need assistance in the future, please do not hesitate to contact us. Thank you for choosing our products, and we hope to continue meeting your expectations in the future.
Kind regards.
Woodartdeal Team
SCAM SCAM SCAM… ordered a live edge bar…
SCAM SCAM SCAM… ordered a live edge bar 6 weeks ago. The tracking still states “ in transit “ I called my credit card company and filed a refund because this company is a SCAM! I probably will never even see the bar which is fine I do t even want it! They don’t state they are not a USA company and don’t state it takes 2 months or more to get the product! Learn from us, don’t buy from this company!
August 7, 2024
Unprompted review
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Solid wood furniture
High-quality, solid wood furniture. No particle board or fake wood.
June 11, 2024
Scammers
Scammers backed and protected by paypal. I suggest avoiding both.
May 20, 2024
Unprompted review
Great experience
This table is beautiful! Perfect for behind the couch, and even smells wonderful. Easy to assemble.
June 20, 2024
Very nice bench
Beautiful walnut slab with striking grain. Legs install easily. The slab's surface is rougher than expected but still very nice overall.
June 13, 2024
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THEY ARE SCAMMING PEOPLE.
This site is copying other websites products. They have copied from artisanborn.com. Stole photos and trying to sell the products that are property of artisanborn.com.
DO NOT BE SCAMMED BY THIS COMPANY. THEY ARE STEALING FROM OTHER LEGIT COMPANIES.
July 2, 2024
Unprompted review
Beautiful piece of art
Ordered a live edge walnut console for the new house. Perfect size, adds character to the family room.
June 21, 2024
Reply from Woodartdeal Furniture
Hello Noah,
We are thrilled to hear that you consider our live edge walnut console a beautiful piece of art that adds character to your family room. It's wonderful to know that it fits perfectly in your new house and that you are satisfied with the size. Creating products that enhance your living space is our goal, and we are delighted that we could contribute to making your home special. If you have any more feedback or need further assistance, please do not hesitate to reach out. Thank you for choosing our console for your home!
Kind regards
Woodartdeal Team
Beautiful bespoke work
Beautiful bespoke work, simple and elegant. Took longer than promised but excellent customer service.
June 6, 2024
The bench is absolutely stunning!
Would purchase again. Not perfect because leg screws were tough to install initially. Customer-friendly experience.
May 28, 2024
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Outstanding craftsmanship and quality
Outstanding craftsmanship and quality. But the shipping time longer than expected.
June 5, 2024
Reply from Woodartdeal Furniture
Hi Charles L.,
We are delighted to hear that you appreciate the outstanding craftsmanship and quality of our products. However, we sincerely apologize for the shipping time exceeding your expectations. Your satisfaction is paramount to us, and we are constantly working to improve our processes to ensure a smoother experience for our valued customers. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out.
Kind regards
Woodartdeal Team
Reply from Woodartdeal Furniture
Hi David,
Thank you for your feedback! We are thrilled to hear that you are pleased with the excellent quality, craftsmanship, and packaging of our product. Providing top-notch quality and ensuring that our customers receive their items in pristine condition are top priorities for us. We are delighted that you love it! If you ever need any assistance or have further feedback to share, please do not hesitate to reach out. Your satisfaction is our utmost reward. Thank you for choosing us!
Kind regards
Woodartdeal Team
Total scam
Total scam. I ordered a walnut live edge sofabar for 591 dollars...they sent me a badly damaged made in China pine board. After reaching out to them they offered an insulting low refund to resolve the issue.
Initiated a charge back on my card, they offered to allow for me to return the item. When I requested a shipping label they ghosted me and have yet to respond.
Stay away
June 18, 2024
Unprompted review
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