I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... See more
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first cl... See more
Company replied
I have been buying wood-waste briquettes from Wood Fuel Co-0p for some years now, as they offer the widest selection of products I have found. In addition their website has a huge amount of detailed i... See more
Company replied
Company details
Information provided by various external sources
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Written by the company
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Contact info
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, United Kingdom
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Beech Logs are brilliant
The Beech Logs are brilliant, very hot and last a reasonable time, so we took the opportunity to stock up for winter when they became available.
Excellent service as usual.
June 23, 2026
Reply from Wood Fuel Co-operative
Hi David,
I'm so pleased you like the Beech Nestro! It is a best-seller for a good reason. Have a cosy winter when it comes. :)
Many thanks,
Ashley
5 stars all day long
Really easy to order, great price, very quick delivery with good communication. 5 stars all day long.
June 23, 2026
Reply from Wood Fuel Co-operative
Thank you Deborah! That's such a lovely review to read; I'm so pleased you are happy with everything. Thank you! Ashley
Arrived quickly and as ordered
Arrived quickly and as ordered. Office were very helpful as regards arranging deluvery.
June 23, 2026
Reply from Wood Fuel Co-operative
Thank you for taking the time to review us; I'm so pleased everything went well. We have a lovely wee team in the office here and they're delighted to be able to help.
Many thanks, Ashley
The usual painless service
The usual painless service. The wood was delivered within one day of ordering with no drama whatever. Service or product could not be better.
June 23, 2026
Reply from Wood Fuel Co-operative
Thank you, George! Great to hear it all went to smoothly and I hope you enjoy your fuel. :)
Kind regards,
Ashley
Reply from Wood Fuel Co-operative
Thanks, Peter; I'm delighted you're happy with everything. Enjoy your fuel this winter!
Kind regards,
Ashley
Excellent briquettes securely shipped
Excellent briquettes securely shipped, with accurate tracking and delivery from Palletways. Always a pleasure to deal with Woodfuel. They know their products and I order with confidence.
June 4, 2026
Reply from Wood Fuel Co-operative
Hi Will,
What a lovely review, thank you. I'm so pleased everything went well for you and I hope you enjoy your fuel again this year.
Many thanks,
Ashley
Reply from Wood Fuel Co-operative
Thanks Richard, we appreciate your review very much. I'm glad everything worked out well on your last order.
Kind regards,
Ashley
Reply from Wood Fuel Co-operative
Hi Iain,
Thank you for your review. I'm pleased to hear everything went well; I hope you enjoy your fuel!
Kind regards,
Ashley
Great customer service
June 1, 2026
Reply from Wood Fuel Co-operative
Thanks, Dylan! We really appreciate you taking the time to review us.
Kind regards,
Ashley
A first class service
A first class service from ordering to delivery of the pallet of hardwood briquettes.
May 22, 2026
Reply from Wood Fuel Co-operative
Thank you, Mrs Bostock, that's very kind feedback. I hope you enjoy your briquettes and that they keep you cosy this coming winter.
Kind regards,
Ashley
The Wood Fuel Co-Operative are a really…
The Wood Fuel Co-Operative are a really fantastic company. Their products are great and they describe and advise about their use in a really helpful way. If you need to phone for any reason, the call is answered straight away and you get friendly and polite assistance. All in all they are efficient and reliable. I’ve been using them for a few years now and wouldn’t shop anywhere else for my wood burning necessaries.
May 13, 2026
Unprompted review
Reply from Wood Fuel Co-operative
What a lovely review, thank you! We take real pride in what we do and I'm so pleased to hear such great feedback. I hope you enjoy your fuel and we look forward to your next order.
Thank you,
Ashley
This is a great product
This is a great product. Its lasts a long time & is a clean to use fuel. Easy to store.
April 1, 2026
Reply from Wood Fuel Co-operative
Thank you for your review John, we very much appreciate it. Many thanks, Ashley
Easy to order arrived quickly
April 1, 2026
Reply from Wood Fuel Co-operative
That's great news, I'm very glad everything went smoothly. I hipe you enjoy your fuel. Many thanks, Ashley
Wood fuel are an excellent company.
Wood fuel are an excellent company.
We phoned them on the Tuesday and the delivery arrived on the Thursday.
April 1, 2026
Reply from Wood Fuel Co-operative
Thank you for your review, Caroline, that's great feedback. Enjoy your fuel! Many thanks,
Ashley
The wood products I buy are of…
The wood products I buy are of excellent value and delivery is always without any problems.
March 27, 2026
Wood Pellets Purchase
All information given was good and delivery was quicker than expected
March 30, 2026
Consistently excellent service
We've been using Wood Fuel Co-op for at least 10 years and we rate them very highly indeed. The products are consistently excellent (Beech Nestro and Woodlets are our usual items). Every order (usually at least 1 x 1-tonne pallet per year) has been superbly handled from the order through to the delivery - delivery for us is via a third-party courier (usually Palletways/Caledonia Logistics) and that has also always been spot-on.
March 23, 2026
Helpful delivery
The office staff and ordering by computer are always excellent but it was the helpfulness of the delivery courier from Palletways (Inverness) who impressed me this time. Careful with our gate, innovative in positioning the load and even returned everything back after leaving the consignment on the carport.
April 1, 2026
The product was well rapped to protect…
The product was well rapped to protect from rain and delivered from a helpful and polite driver
March 25, 2026
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