I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... See more
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first cl... See more
Company replied
I have been buying wood-waste briquettes from Wood Fuel Co-0p for some years now, as they offer the widest selection of products I have found. In addition their website has a huge amount of detailed i... See more
Company replied
Company details
Information provided by various external sources
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Written by the company
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Contact info
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, United Kingdom
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The product was well rapped to protect…
The product was well rapped to protect from rain and delivered from a helpful and polite driver
March 25, 2026
Delivery was very fast and product was…
Delivery was very fast and product was well packed. The standard of the product was as usual very good.
March 16, 2026
Consistently good
This company is great, I have been dealing with them for several years, based on past good experience I decided to place a bigger order this year.
I needed the delivery to be on a specific date and it happened as planned. Even had a call from the delivery firm the previous day to check on the date..very pleased with the service, great product, will definitely them again
March 26, 2026
Addressing heating oil crisis
Great value and service in present world climate. I'm stocking up on wood because I can't see the present heating oil crisis ending any time soon.
March 19, 2026
A Preferred Supplier
Reliable, trusted, fair prices, helpful. Without doubt 5 stars and no exaggeration. Delivery service allows easy tracking from order to door. Nice range of products. Order process is easy. Friendly contacts.
March 19, 2026
helpful & well organised
March 11, 2026
A truly professional company
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smaller version - Beech Baby are available now. Significantly smaller, easier to handle and store but equally reliable. They burn well with delightful dancing flame.. what’s not to love!
March 10, 2026
Excellent service as usual.
Single phone call and three days later we were restocked with 3 pallets. Excellent service.
March 10, 2026
Excellent company to deal with
Excellent company to deal with, friendly, efficient and helpful with great products.
March 10, 2026
Excellent product
Excellent product. Beautifully organised delivery. Totally reliable.
February 23, 2026
Easy to order.Prompt delivery
Easy to order.Prompt delivery . Helpful delivery man all adds up to painless experience .
February 23, 2026
Good fuel at a reasonable price
Good fuel at a reasonable price - order goes through quickly
February 13, 2026
Reply from Wood Fuel Co-operative
Hi Amanda,
Thank you for your lovely review! We really do appreciate it. :)
Kind regards,
Ashley
Reply from Wood Fuel Co-operative
Hi Thelma, I'm really glad your order was delivered smoothly and that you're happy with everything. Thank you for taking the time to leave us a review! Ashley
Efficient and reliable as ever
Efficient and reliable as ever. This is my fourth order. Despatch and communication run like clockwork. Their delivery contractor, Palletways is excellent too.
February 24, 2026
Reply from Wood Fuel Co-operative
Hi Catherine,
Thank you so much for your continued custom; we really do appreciate it. I'm really pleased that everything works well for you. Have a lovely weekend,
Ashley
This was my first time using Wood Fuel…
This was my first time using Wood Fuel Coop, and they were frictionless. The website is well laid out with adequate information about all their products - without hype. It was easy to pick the product to suit my stoves. Then, ordering was effortless and delivery rapid - with excellent feedback from Palletline
February 3, 2026
Reply from Wood Fuel Co-operative
Hi Ian, it's lovely reading this review, thank you! I'm delighted your first experience with us went so well; thank you so much for taking the time to review us. Enjoy your wood fuel! Ashley
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