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3.5

Average

TrustScore 3.5 out of 5

12 reviews

5-star
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1-star

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Rated 2 out of 5 stars

Nice looking but brittle MacBook Pro case. Rubbish after sales.

Expensive case for MacBook Pro 16". Fitted fine but the edges seemed a little brittle but fitted anyway. A few weeks late after normal light use the edges broke off.

Not the top will not stay on.

Contacted WoodWe to ask and have been ignored 3 times. Will never be buying from this company again.

Shame as their products are nice to look at but terribly made.

May 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Non existent customer support


They will never answer you!
I’ve been purchasing their products for many years now and things were usually ok. The delivery was always problematic and took forever to arrive. But at least they were helpful. This time not a single answer. 3 emails and WhatsApp.

Avoid.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Not recieved the product after 2 months. No response on support request. This site is a SCAM

March 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Have been trying to contact support…

Have been trying to contact support over a month (since nov19,2023) it is Dec 19,2023 now and got nothing. Will start bombarding emails and calls now.

Just buy from other place. S***y support and terrible customer service.

December 17, 2023
Unprompted review
Rated 2 out of 5 stars

Non-existent customer service

Received a macbook wood cover which was unfortunately damaged during shipping. Have emailed them 7 times over a period of 4 weeks requesting a replacement (which they say is possible on their website) and never heard from them. Even though their website says you will hear back in 24 hours, it's now been over a month and i have still not heard from them.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

Sad sad sad service

Sad sad sad service
Delivered a Product without the ordered special items, and tried to blame it on me, even though the confirmation mail contained the items i Paid for
Extremely slow Customer service.
Ordered and paid for Express Delivery but after two weeks, they still havent solved the issue!!!
Cannot recommend anyone to order from here!

October 13, 2023
Unprompted review

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