Woolbox Reviews 477

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, particularly the yarn, noting its softness and how beautifully it works up. Many consumers highlight the competitive pricing, often finding products much cheaper than elsewhere, and appreciate the wide selection available for various budgets and projects. The ordering process is consistently described as easy and efficient, with many people commending the quick and prompt delivery service. However, some people mentioned issues with delivery, with a few experiencing delays or orders arriving later than expected. A small number of customers also reported receiving incorrect items, such as a ball of wool in the wrong color, or finding an item missing from their order. Additionally, a few reviewers noted quality issues with specific yarns, such as knots or felted areas.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, particularly praising the yarn's softness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight the competitive and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of the yarn, its... See more

Order

Customers consistently note positive experiences with order. Many reviewers express delight with the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the correct wool here for a crochet blanket. It was much cheaper than the original wool recommended for the pattern, and it was the same brand and colour. I saved about £12. Delivery was q... See more

Rated 5 out of 5 stars

I make small woollen gifts to sell. I had never bought my materials from Woolbox before but I saw them one day and thought id give them a go. I am so impressed! There is so much choice and every budge... See more

Rated 5 out of 5 stars

Great easy to navigate site. Loads of choice for everything you might need for your knitting or crochet projects. Competitively priced and arrived very quickly after ordering. Will definitely be buyin... See more

Rated 5 out of 5 stars

I only just found this company and what a wonderful introduction to them. The most fantastic WYS 4 ply yarn in great colours at unbelievable prices. The exquisite yarn knits up beautifully and I now... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Keen Prices for a Keen Knitter

My wife is a keen knitter and particularly likes James Brett Aran wool. With so many shops closing on the High Street, she has found it difficult to find wool at a reasonable price. Woolbox has been a welcome discovery as they have a good range of products at a competitive price.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Order and deliver

That′s my second time ordering from Woolbox, and I must say I am very pleased . Since I order from Switzerland .....everything comes very quickly ( took only 5 days )and they let u know at all times where your order is and when it was delivered.
Will order more. Thank you so much.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for good quality 100%…

I was looking for good quality 100% Cotton wool to knit my own socks with which as I am on my feet a lot of the time I find really comfortable.There was a good selection of colours and also delivery was fast.So very pleased with my purchase and will use again.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wool

Very quick delivery and beautiful wool great value for money

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

The order arrived quicker than…

The order arrived quicker than expected. Sadly the Stylecraft yarn showed knots and felted areas on several balls. Because of this I asked to return the order for a refund and this was easily facilitated by Heather. Woolbox customer service is far better than many other companies. It wasn't their fault that the yarn did not meet the quality I expect.
I would still recommend Woolbox to my knitter friends because of their helpfulness.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great range, great value, and an appealing site to browse.

I had over 1200 Woolbox points saved from previous orders, and when Woolbox had a sale of James C Brett chunky yarn, It was the perfect opportunity to restock and use my Woolbox points. I easily found the yarn I wanted - the website is very user-friendly - checkout was quick and straightforward, and my parcel arrived within a few days. The range of yarns offered, plus excellent prices, make Woolbox one of my favourite sites.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use app

Easy to use app. First time ordering, bought a well know yarn brand at a very good price. Delivery was prompt. Will use again when I have used the yarn that I have bought and will recommend to others

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Yarntastic

I was skeptical when placing an order in case it didn't arrive in the time stated. However I am delighted to say that not only did I get great service but everything arrived on time. The yarn is great quality and I will be placing further orders with this company

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

knitting wool

first order delivered late,but Royal Mail does not deliver in my area everyday due to staffing. 2nd order on time.very pleased with quality of wool, excellent value for money, great choice of colours, wool packaged well.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely easy website to navigate

Lovely easy website to navigate. There was a good offer on Emu essential cotton yarn so I decided to give it a try. It's knitting up as stated in the description so so far, so good.
Postage was reasonable and it arrived my Royal Mail tracked.

May 19, 2025
Unprompted review

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