Woolbox Reviews 477

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, particularly the yarn, noting its softness and how beautifully it works up. Many consumers highlight the competitive pricing, often finding products much cheaper than elsewhere, and appreciate the wide selection available for various budgets and projects. The ordering process is consistently described as easy and efficient, with many people commending the quick and prompt delivery service. However, some people mentioned issues with delivery, with a few experiencing delays or orders arriving later than expected. A small number of customers also reported receiving incorrect items, such as a ball of wool in the wrong color, or finding an item missing from their order. Additionally, a few reviewers noted quality issues with specific yarns, such as knots or felted areas.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, particularly praising the yarn's softness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight the competitive and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of the yarn, its... See more

Order

Customers consistently note positive experiences with order. Many reviewers express delight with the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the correct wool here for a crochet blanket. It was much cheaper than the original wool recommended for the pattern, and it was the same brand and colour. I saved about £12. Delivery was q... See more

Rated 5 out of 5 stars

I make small woollen gifts to sell. I had never bought my materials from Woolbox before but I saw them one day and thought id give them a go. I am so impressed! There is so much choice and every budge... See more

Rated 5 out of 5 stars

Great easy to navigate site. Loads of choice for everything you might need for your knitting or crochet projects. Competitively priced and arrived very quickly after ordering. Will definitely be buyin... See more

Rated 5 out of 5 stars

I only just found this company and what a wonderful introduction to them. The most fantastic WYS 4 ply yarn in great colours at unbelievable prices. The exquisite yarn knits up beautifully and I now... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Despite having paid extra for a quicker…

Despite having paid extra for a quicker delivery on 2nd June 2025, I have not received the wool that I ordered even thought you have taken my money.
Therefore as the leader of a knitting / crochet club I would advise my friends not to use your company

June 2, 2025
Unprompted review
Rated 4 out of 5 stars

Plenty of choice.

Yarn as expected, very nice thank you but delivery took longer than expected. Ordered on a Sunday, didn’t receive until the following Friday.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was thrilled with the range of yarn…

I was thrilled with the range of yarn available. I was equally impressed with the Woolbox own range. I purchased the Lullaby Baby anti-pilling dk and it is gorgeous. It crochets up a treat with brilliant stitch definition. The prices are very reasonable and orders are despatched promptly. They arrive well packaged.
I placed a second order for the Emu Funfair and it arrived in a timely manner. The yarn is so squishy and delightful to crochet with.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process to order

Easy process to order. I could find what needed on the easy index for the yarn required great choice of wool.
Good company to order from kept me updated on my order of yarn and arrived in plenty of time.
Big thank you

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

A great find!

I visited this site as I was having trouble finding the “West Ham” colours I was looking for in the shops. To be honest not many shops near me. Well this will be my “go to” for wool from now on! I found the site easy to use and quickly found my colours in a good quality wool AT A FRACTION OF THE PRICE I normally pay. Delivery was reasonably priced and quick. Thank you!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Easy to order. Great products. Great prices and fast delivery
Couldn’t wait to get started on my latest project

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great easy to navigate site

Great easy to navigate site. Loads of choice for everything you might need for your knitting or crochet projects. Competitively priced and arrived very quickly after ordering. Will definitely be buying more in future and highly recommend.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Website is very easy to navigate

Website is very easy to navigate. Its easy to find the yarn you need. Shows stock levels but I always seem to find my items in stock. Delivery is very quick. Packaged well. I always use this site for my purchases.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. Great selection of wool with many price ranges, so you can easily find what suits your budget. I quickly found what I wanted, ordering was no problem and my wool arrived fast. Will definitely be using them again.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

This was my first time ordering from WoolBox & I’ll definitely shop with them again. I got everything I needed and delivery was good.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality yarns

I am becoming a fan of Woolbox, have purchased several different types of wool now, all have been of excellent quality and will definitely be ordering again.
Items are well packaged and delivery has been prompt. Thank you.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery good quality and choice

Prompt delivery, few business days but came when it said it would. Lovely wool to knit with. Love the choice and they sell 40cm needles- I've been years trying to find decent ones. I bought one pair to try,I'll be back for more sizes.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

My new favourite yarn shop!

I make small woollen gifts to sell. I had never bought my materials from Woolbox before but I saw them one day and thought id give them a go. I am so impressed! There is so much choice and every budget is catered for. I buy the less expensive bright colours for the things I sell, then occasionally go mad and treat myself to a premium brand. My yarns arrived quickly and are just beautiful. I am a very happy (and definitely) returning customer!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company.
First time purchasing from The Wool Box.
Speedy delivery, excellent customer care.
Have already made a second purchase.
Highly recommend

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with purchase & quick

Very pleased with purchase & quick . I bought 20balls of their very cheapest DK 100g as I do a lot of charity crocheting and I’m vey pleased with result . I shall definitely be buying more . May thanks

April 26, 2025
Unprompted review

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