The Updates/commenting system is just rubbish. Why can't we simply see the most recent comment/update at the top of every Project? Why do we have to scroll down through the conversations to GUESS wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
UI is a struggle for new users. The tool is designed for project managers, people who understand or who have had formal training in project management. The deal is, the majority of users aren't. Th... See more
For the most part, Workfront is pretty easy to use. It works well for waterfall projects. Customization is highly flexible (almost TOO customizable)! The reason I gave it 3 stars vs higher marks is... See more
Workfront has a lot of great features and many ways to accomplish your company goals. That's a benefit but also can be a crutch when working with multiple people across many different states. The impl... See more
Company replied
Workfront helps us manage our work.
Workfront helps us manage our work.
We use it to manage our projects that we have with clients (we do consulting for other companies). It gives transparency to the client, is a good repository for people to go to find updated statuses and documents, and is excellent at handling Issue resolution.
As a company, Workfront also does a pretty good job of listening to their customers.
May 22, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Advertisement
A service provider that really listens to its customers
Using Workfront is collaboration at its best and is an easy to administer tool.
As an administrator of our Workfront instance, I find we can adapt our processes easily to meet our users' needs.
The way Workfront genuinely listens to its customer's feeedback is unlike any other software provider I have ever worked with.
May 22, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Overall
Overall, this is a solid work and project management system. Each year, Workfront is adding enhancements to the system.
May 22, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Flexible tool with good reporting …
Flexible tool with good reporting function help our organisation to keep track on all ongoing projects.
May 22, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Advertisement
sometimes it is hard to understand …
sometimes it is hard to understand employees on the phone due to dialect. the webinars are informative but sometimes we have questions and there doesn't seem to be time for them. if you are going to offer a survey, a static answer should be i have not tried this yet.
Love the Idea Exchange. Nice to know i am not the only one wanting the things i want.
May 18, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
It would be nice with a better WBS …
It would be nice with a better WBS support
May 18, 2017
Unprompted review
Easy to use system with great support.
May 17, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront is a tool with so many …
Workfront is a tool with so many features and options; it offers so many ways to customize it for your company's needs. With regular communication and many opportunities to improve the software, Workfront's reps are great to talk to, and the community is excited about the possibilities within the tool.
May 16, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Advertisement
Workfront
Excellent product that constantly evolves and places emphasis on customisation and configuration allowing you to develop a version relevant to your business. I've used the product for over 4 years and have been impressed with the breadth of functionality that it affords across the P3M disciplines.
May 16, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Absolute best project management tool
Absolute best project management tool. Wouldn't trade this system for anything else. From asset management to approval tracking, this platform has it all, and it integrates with so many other popular software products. If your organization is struggling to stay organized, this is the solution.
May 16, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Amazing flagship product, flawless support
The Workfront project management solution is an amazing product, but even if it weren't, the Workfront customer service team is amazing. From initial purchase through the implementation cycle through year 2 and beyond support, I feel like I'm taken care of as a partner in the product.
May 16, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Work smarter
Workfront has enabled us to work smarter, find efficiencies and reduce overall project time across our marketing organization. We have found so much success with the tool that we are rolling it out across several other departments as well as to our global teams before the end of the year.
May 15, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Advertisement
The team at workfront are always friendly...
The team at workfront are always friendly and helpful. the online training is fantastic. The tool itself works for my team who are managing multiple projects with dispersed teams of employees and vendors. Everyone can see their tasks and the kanban boards are very user-friendly.
May 15, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront - Integral to my job.
I have used Workfront for many years, and it is integral to all our work processes within our company. It is a great product with many different features, and they are always delivering new and improved functionality, and have a helpful and responsive support team.
May 15, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
We don't use all the features yet
We don't use all the features yet, but I'm looking forward to implementing more of them in the coming year.
May 12, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront is a great tool!
May 12, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Advertisement
I love Workfront!
I love Workfront so much that I don't think I could use another project management system. The company is very behind making their product better and with each new release I love it more and more. You are able to customize almost anything, which makes it easy to give everyone exactly what they need.
May 12, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great product, Excellent support
Great product, Excellent support. Workfront is a great tool for managing projects and work queues. We've implemented it for such things as maintenance queues where the team can pick up the requests on their iPhone to more complex projects and programs. The system is HIGHLY configurable and so you need to plan things out during the implementation to achieve results. The one drawback is that the benefits tracking and program-level support is a bit thin.
May 12, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Fantastic company with a fantastic …
Fantastic company with a fantastic product! Highly recommended!
May 12, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.