World Waze Reviews 

332
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Despite clicking "no tolls" it continues to present routes that have EXPRESS within the directions. Sooo irritating. Their customer service is as bad as you can imagine. AI operator who sends you to... See more

Rated 1 out of 5 stars

Absolutely terrible sat nav Moved over to this from Google to compare, had to go through central London and Waze just couldn't handle it. Constantly kept trying to send me down no entry roads, th... See more

Rated 2 out of 5 stars

I wanted to go from Samoens to Flaine in the Haute Savoie region of the French Alps. The directions given took me the exact opposite direction for about an hour. Thinking this is just one error due si... See more

Rated 2 out of 5 stars

Waze was good in the beginning. Now, is rubbish app. Not accurate, can't find a destination. Navigate me through small roads, however, is not traffic on the main road. It seems waze is using customers... See more

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  3. Software Vendor

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waze is a free mobile navigation application for your iphone or android that allows drivers to build and use live maps, real-time traffic updates and turn-by-turn navigation to improve their daily commute


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1.6

Bad

TrustScore 1.5 out of 5

332 reviews

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1.6

All reviews

(332)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Despite clicking "no tolls" it…

Despite clicking "no tolls" it continues to present routes that have EXPRESS within the directions. Sooo irritating. Their customer service is as bad as you can imagine. AI operator who sends you to a human FOR A FEE.
Back to MapQuest or Google Maps

November 10, 2026
Unprompted review
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Rated 2 out of 5 stars

While I do at times use this app I must…

While I do at times use this app I must say it's not great so it's not often I find the directions way out and slow for notice it also asks you to confirm a lot of things while your driving and if your the driver you can't use your mobile while driving I use other apps mor than this one

November 10, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible sat nav

Absolutely terrible sat nav
Moved over to this from Google to compare, had to go through central London and Waze just couldn't handle it.
Constantly kept trying to send me down no entry roads, then it sent me passed Westminster, Buckingham palace and by Chelsea embankment.
It was so stressful and a total nightmare !!!
Then the orientation kept spinning around and the vehicle arrow/icon kept disappearing.
Definitely won't use again

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Not what it used to be

When it first started this was good but now it constantly sends me down side roads and gets me stuck in massive traffic this morning for example I was due to arrive at my destination at 7:45 and I’m still stuck in a little side road it sent me down and my estimated time of arrival is now 8:20 and it is getting later and later as the minutes pass. This is a regular recurrence.

September 21, 2026
Unprompted review
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Rated 2 out of 5 stars

I asked Waze to take me to a local…

I asked Waze to take me to a local branch of a major bank, and it routed me on a highly trafficked highway. When it came time to make a right turn, the app only warned me only .2 miles beforehand and I almost got into a car accident trying to make the turn because everybody tailgates around this neck of the woods.

When I got to the bank, Waze told me that I arrived at my destination, BUT it was on the other side of a another major road, and it was on the OTHER side of the street making it very difficult to get across. So at this point Iparked in an adjacent lot and walked across nearly getting clipped by the cowboys that drive on Long Island as if they were one out of three monkeys racing to Noah’s Ark and it’s starting to rain! I believe I could get a better app on Temu.

August 10, 2026
Unprompted review
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Rated 2 out of 5 stars

USELESS FOR MOTORCYCLES

USELESS FOR MOTORCYCLES
Poorly designed in a number of ways. Has non-timing-out pop ups whilst navigating that require you to manually touch 'no' (illegal in the UK). Today's was to accept or reject a new feature for 'reporting using the microphone'. However, I'm now on a motorway on a motorcycle, wearing gloves, and the pop up has completely blocked the navigation, requiring me to leave the motorway if I am to stop and touch 'not now'. What terrible, thoughtless design.

Also has big dissonance between what the estimated distance and time for the journey is and what it proves to be. Is also full of false user reports such as 'speed camera ahead' when it is actually a traffic flow management camera, not a
speed camera.

June 30, 2026
Unprompted review
Rated 3 out of 5 stars

Waz sent me to the wrong place

Sometimes Waz will send me to a totally wrong place! Not even the same street. Other times, it will detour me on some ridiculous route, i.e. through a subdivision only to take me back on the original main road. This causes a waste of time and gas. I find that I need to preview where I'm going with a map and have Waz as a secondary source.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

I have used Waze for years

I have used Waze for years, unconnected to Bluetooth. Now that my new phone is bluetoothed to my new car, Waze is heading toward deletion. I was wrong that it just needed to be reinstalled. The app automatically splits the map to the car and the phone to the steps. That annoyance would be manageable if the screen allowed for route choices, toll avoidance and all the other info I used to get. There is no part of the screen that taps to these choices. If it exists, I am done wasting effort to find it.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

This app takes you out of the way...I…

This app takes you out of the way...I am assuming they gave a deal with the gas companies because they route you out the way costing gas and time ...this app used to be great . Now it sucks ..makes you burn more gas.

April 30, 2026
Unprompted review
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Rated 1 out of 5 stars

London Private Hire

London Private Hire Sriver.
I’ve been using Waze since 2019. Back then it was brilliant would get me through London traffic in ways I didn’t know have worked in London as a mini cab driver for years however in 2022 I was driving from UK to Spain and the app would bring me off the motorway at certain junctions only to put me back from the same junction, on the way home it tried to put me through Paris by then I had no more trust so I switched back to Apple.
I drive extensively in London and still use Waze but have realised it’s nothing like it used to be I am now often just using my knowledge to get around only using Waze app for final destination.
The app now uses exactly the same routes as Google maps (it’s now owned by Google) which to be quite honest was quite useless anyway compared to how Waze used to work. It’s such a shame Waze sold out to Google and then Google runs it down without improving its own app, maybe they are running out of money hope they go broke.

April 25, 2026
Unprompted review
Rated 2 out of 5 stars

French Alps

I wanted to go from Samoens to Flaine in the Haute Savoie region of the French Alps. The directions given took me the exact opposite direction for about an hour. Thinking this is just one error due signal weakness I tried the next day and same mistake which I obviously didn't follow. I then tried the reverse direction on the way back and again the app was just giving erroneous directions one after another. In short, when in the French Alps do not use Waze and use Google Maps instead

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

I have NEVER in my 51 years felt the…

I have NEVER in my 51 years felt the fear I felt today when WAZE routed me down a DIRT BOULDER MUDDY ROAD that My Passenger and I had to be PULLED out of (the mud) The PRIVATE ROAD OWNER came to the rescue. THANK GOD he didn't come shooting. Im BLACK. My passenger was YT. Waze I NEED to speak to someone. My car has possible damage and then some. I am VERY VERY VERY disappointed. IMAGINE being stuck in mud on the side of a Mountain Hill with BEARS & MOUNTAIN Lions...One a TRUMP Country BACK Private ROAD...Just let that sit for awhile. I WILL be using ANOTHER App from here on out

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Its a game changer

Never had any problems. I use all the time in uk also good in Tenerife and Spain. Best of call it does not cost anything. If used correctly its a game changer.i

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Wake is very poor

Twice in the past 24 hours Waze has given my Uber driver a bonkers route. Last night my two minute wait became 10 minutes. Today I’m now late for a funeral because we round in a circle in the wrong direction for ten minutes. Just useless

February 26, 2026
Unprompted review

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