World Food Shop Reviews 

284
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery times, highly competitive pricing, and the impressive variety of hard-to-find international products that truly bring a wonderful taste of home. Consumers also deeply appreciate the careful packaging that consistently ensures goods arrive safely, completely intact, and ready to enjoy right away. However, some people mentioned occasional issues with missing items, damaged packages during transit, or delayed deliveries handled by third-party couriers. A few reviewers also experienced frustrating difficulties trying to contact customer support for assistance or navigating complicated return and refund processes.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very quick shipping times... See more

Product

Customers consistently note positive experiences with product, highlighting the great variety, competitive... See more

Order

People report positive experiences with order, highlighting the user-friendly website, fast shipping within... See more

Price

Users describe satisfaction with price, frequently highlighting competitive rates and great value alongside... See more

Service

Customers expressed great satisfaction with the fast, professional service and excellent overall experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... See more

Rated 5 out of 5 stars

colour me impressed, I ordered one day, received the next. What more can I say, I got what I ordered and it was teleported to me. Will be using again. Thanks guys.

Rated 5 out of 5 stars

Ordered my goods on Sunday evening - they were delivered on Tuesday morning. Brilliant!

Rated 5 out of 5 stars

Great prices quick delivery been buying from here for a long time variety


Company details

  1. Supermarket

Written by the company

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(284)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

My order was sent out quickly but…

My order was sent out quickly but unfortunately the courier damaged the package beyond repair . World food shop sent me a refund within days as the item I wanted was no longer available . I will use this company again soon .

November 24, 2025
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Rated 5 out of 5 stars

Recommended

Fair prices, items expertly wrapped and delivered before the estimated delivery day. Happy customer!

November 24, 2025
Rated 5 out of 5 stars

colour me impressed

colour me impressed, I ordered one day, received the next. What more can I say, I got what I ordered and it was teleported to me. Will be using again. Thanks guys.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. I ordered a bottle of currywurst sauce and a pot of German mustard. Evri delivered a parcel today. It contained a bottle of Zab Mike Fermented Fish Sauce. A waste of time using this company.

November 20, 2025
Unprompted review
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Rated 4 out of 5 stars

Overall I find my orders arrive quickly…

Overall I find my orders arrive quickly , my one reservation is sometimes Evri can take a little while . For instance was told parcel at depot before midday on the Thurs . did not arrive until Mon . Do not know whether it is because I live on an island or they are just not organised at the depot .

September 24, 2025
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Rated 5 out of 5 stars

Fantastic website!

The website stocks a large variety of foods from around the world and provides a fantastic go to when you want something different or a greater variety of cuisine.

August 26, 2025
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Rated 5 out of 5 stars

Meaux Mustard

Ordered Meaux Mustard, which I love. Sad that they’ve dumped the cork seal nonetheless the plastic cap is much more user-friendly. Apart from the odd place the delivery driver left my parcel, the service was excellent from ordering to delivery. Of course the mustard is delicious, not as dark as usual but we had it in tomato salad tonight and I had to make more to meet the demand.

August 19, 2025
Unprompted review
Rated 3 out of 5 stars

You used an inept courier service,Evri

You used an inept courier service,Evri, their courier left package in the hedge,as I was at work. It was gone when I arrived home. Been in touch with evri and say they are not responsible. Have contacted S anJ on your website and not heard anything.
Order ref HO64ZA0000081909

July 25, 2025

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