World of Solar Ltd 

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See what reviewers are saying

Rated 1 out of 5 stars

I don't recommend world of solar! Very expensive! If you want endless problems and your concerns ignored and lied to you can find a company much cheaper offer at least! I have waited over year after... See more

Rated 5 out of 5 stars

I'm giving WoS a 5 star review. Not everything went perfectly, but the staff have a culture of wanting to help and they deliver a really good installation. Special shout to Ash for turning up on t... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the process from start to finish. First we were given via a zoom call the sales process which included pictures with an explanation. On the day they were fitted, two guys to fit the... See more

Rated 1 out of 5 stars

Solar panels were installed in December Last year. I have never received the necessary certificates so power exported to the grid isn't being paid for. I have tried contacting them many times but the... See more

Company details

  1. Green Energy Supplier
  2. Energy Equipment and Solutions
  3. Environmental Renewable Natural Resources
  4. Solar Energy Company

Written by the company

At World of Solar our ethos is “can do” and “caring” so when problems happen we will find and implement solutions, even when the solution is an additional cost to World of Solar, we will do what is right to ensure the job gets done properly. We are ethical and caring and we take customer satisfaction very personally. We are here for the long term and our goal is to support our customers through every aspect of their solar journey and to be there to answer every question/ need you may have from start to finish and far into the future. So we ask if problems do occur, judge us not by the problems that may have arisen, but by solutions we find and the end result we deliver.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 4Kw solar panel system

My 4Kw solar panel system was installed yesterday by World of Solar engineers Mike and Alex. They were truly oustanding, and despite them both living a long way from here, they stayed in poor weather conditions until after 6:30pm and made sure that everything was completed and working perfectly. Their workmanship and the quality of the installation can only be described as superb! From start to finish I have been impressed with all World of Solar employees, especially Tony Hancock in sales, and Laura in Head Office. All my expectations have been exceeded and I would recommend them to anyone. Nick Hudson, near Reading, Berkshire

January 10, 2023
Unprompted review
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Reply from World of Solar Ltd

Good Morning Mr Hudson,

I hope you are well.

Thank you so much for leaving your review, we really do appreciate all the feedback we receive.

Our installers really do take pride in what they do, and come rain or shine they are amazing at what they do, so thank you again for raising that. I am happy to hear they made sure the installation was working correctly and their quality of work was superb.

Tony and Laura are great with customers and really do ensure they are always communicated with and cover any questions should you have any.

If you ever need any further assistance please do not hesitate to ever call or ask, and we would always be more than happy to help.

I hope you have a lovely weekend.

Warmest Regards
Jade Barnes
jade@worldofsolar.com

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Rated 5 out of 5 stars

I was contacted today by Lizzie about…

I was contacted today by Lizzie about my battery requirements for an existing solar system. After running through what was available, she was completely honest and open that I would be better off going back to the original suppliers of my system. We discussed a plethora of technical questions and options I had too. Despite the call dropping out twice , she called back straight away and was absolutely superb, and completely genuine with no hard sell.. I’d thoroughly recommend World of Solar for a quote. Lizzie you are a genuine diamond……

January 10, 2023
Unprompted review
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Reply from World of Solar Ltd

Good Morning Mr Arnold,

Thank you so much for your feedback!

Lizzy is one of our most experienced sales consultants and I am pleased to hear she was able to assist you with what would be ideal for you, and your property. She is always there to assist no matter what and will always cover any queries you have.

Thank you again for your review, it really is appreciated as a business. If you need any further assistance please do not hesitate to call or email and we would be more than happy to help.

Warmest Regards
Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Total satisfaction start to finish.

Start to end, a professional service.
Tim the planner/ salesman has been professional, helpful & patient with us, explaining everything to the enth degree to ensure the install was a) what we wanted. b) what we needed and c) what was required to meet our needs and expectations. The scaffolders & Installers were equally as good and caring of our property and neighbours property in the case of scaffolders. Didn't really know they were here, all just got on with the job, even declined drinks and biscuits 🙂
Follow up courtesy calls from Laura and Meghan both on install day and a few days after, have been reassuring and helpful with having a direct lead to tech team.

Tech...... I'm very impressed with the set up. Sun to appliances, battery storage and then to the grid, in that order all from a gadget, the Inverter, approx 15" X 15" on internal garage wall adjacent consumer unit and batteries. Discreet and just sits there doing its job reporting to a useful, if a little over techy app that I'm addicted to. Check in on your generation, consumption and battery storage levels. The tech guys and the inverter monitor my arrays performance and alert me via app.
A bonus is the inverter tops up the battery overnight from the grid at a cheaper rate to be used on a day like today, dark & gloomy. Cheap leccy!
The first night after install, battery never charged from the cheaper night rate from the grid. 1 call, techs were on it.

Overall 10/10 for everything. Cannot fault.

January 9, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Mr Woodwards,

Firstly I would like to thank you for your detailed review and feedback from your personal experience with world of solar, it really is appreciated.

I am glad to hear that Tim was able to help answer all questions for you and provide you with all of the necessary information for you tailored to your property with the system quoted.

With regards to the scaffolders and installers, they are some of the best we have so thank you again, Chi chi has been with us from the beginning and his feedback is always positive, so thank you so much for sharing that with us.

I am also pleased to see the system is performing as it should be! We always have technical support on hand if you ever need any assistance regarding the app, Scott is somewhat of a Growatt expert!

If you need any further assistance, please do not ever hesitate to call or email, we are always here to help.

Again I thank you for your review, it means a lot to us as a business.

Warmest Regards
Jade Barnes
jade@worldofsolar.com


Rated 5 out of 5 stars

Fantastic service from world of solar.

Fantastic service from world of solar.

Very good communication, the fitting team. Very polite, and extremely efficient, answered all my questions.

January 5, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello,

I hope you are well, and have had a lovely weekend.

Thank you so much for your feedback it really is appreciated. Callum is one of our most experienced and talented installers, so I am happy to hear positive feedback regarding the installation. He is always on hand to help cover any questions should they arise, as well as us in house and our technical support.

Thank you again, and please if you ever need to contact us, we would always be more than happy to assist.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish Lizzy guided us through from the start and is always there to help still. I would recommend them. Thanks to all the team

November 16, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

I hope you are well.

Thank you for your lovely review, it is really appreciated.

Lizzy is a fantastic member of the team, and I am glad to hear of the constant support and help she has provided.

I am happy to hear you had a positive experience from start to finish.

Anything you need, we are always here to help.

I hope you had a lovely New Year.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

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Rated 5 out of 5 stars

The experience of having solar panels…

The experience of having solar panels from world of solar was a very good experience. From the initial consultation to the extremely professional installers (Mike and Alex) who did an amazing job and managed to fit twice the number of panels on the preferred South facing roof all looking very neat and tidy. So happy.

December 10, 2022
Unprompted review
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Reply from World of Solar Ltd

Good Evening,

Firstly I would like to thank you for your review. As a company, customer satisfaction is extremely important to us and we do all we can to ensure you have a 5* experience!

Mike and Alex are great installers of ours with brilliant feedback, and I am glad to hear they fitted them on the preferred South facing roof as well as carrying out the installation in a neat and tidy manner.

if we can be of any further assistance please do not hesitate to ask, wether it is via a call or email we are always here to help.

I hope you had a lovely New Year.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Very clear explanations from Aaron…

Very clear explanations from Aaron Fallon, who was patient and even though the project did not progress ( we are moving) I would strongly recommend. He answered everything at speed with strong financial basis.

November 25, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello!

Thank you for your review!

I understand the installation did not go ahead due to you moving, however your recommendation for us is extremely appreciated.

Thank you for your feedback with regards to Aaron also, who is a valued, experienced consultant of ours and I am sure was happy to help in any way possible.

If you need any assistance once you have settled in your new property, we would be more than happy to help.

Warmest Regards and the happiest of New Year to you.

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Solar panel and battery installation

Solar panel and battery installation went really smoothly, Harry, Jake and Brad quickly and efficiently installed the equipment in around 3 hours (single storey garage) and quickly developed a good method to connect the required current clamp in the house to the inverter in the garage.

December 16, 2022
Unprompted review
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Reply from World of Solar Ltd

Good Evening,

I am extremely pleased to hear Harry, Jake and Brad ensured the installation went as smooth as it could. They are a great team of ours and very efficient.

Thank you so much for your feedback, if you need anything moving forward we are only a call or email away!

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Solar Panels

Made very easy from the planning stage by Aaron. Arrived ahead of scheduled date. Very pleased and very professional company

December 2, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

Thank you so much for leaving your review for us.

Aaron is a fantastic team member of ours and his feedback is always very positive, so I am glad to hear he was as helpful as could be.

Any installation we are able to pull forward we will always do our best to do so and ensure complete customer satisfaction.

If you ever need any further support or you have any questions, please always do give us a call or an email and we will be happy to help.

Warmes Regards

Jade Barnes
jade@worldofsolar.com

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Rated 5 out of 5 stars

Good installation team

Quick and easy company to deal with

Installers with fantastic
System put in quickly on the day with a good explanation of how everything worked, the app and safety features. We’re genuine nice people, that left no mess for myself and a neat and tidy set up
Would recommend

December 18, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

I hope you are well.

Thank you for your feedback with regards to your installation. I am glad the install went well and smoothly for you.

I am happy to hear that the guys went through the app with you, that will allow for you to see your system in depth and how it is all working, any questions you have regarding this we have our technical support who is also able to assist further for you if needed.

Thank you again, and as I said please let me know if you need anything more and we would be more than happy to help.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Adam & Callum the engineers who came…

Adam & Callum the engineers who came today were excellent, knowledgable & clean, tidy. Nice bunch of guys and a professional finish. Hopefully call them back in the future to add some more panels! The decision to install was made easy by Matt the consultant who was also very knowledgable.

December 22, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

i hope you are well.

Thank you so much for leaving your review it really is appreciated.

Callum is one of our most experienced and efficient installers so thank you so much for that feedback.

If you are ever looking to add more panels in the future we are always here to help and assist!

Matt is also a very knowledgeable consultant, who is always very interactive and supportive of any customers.

Thank you again, and as I have stated please do not hesitate to ever ask should you need any further assistance or support, we would be more than happy to help.

Warmest Reagrds,
Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Great experience from start to finish

My enquiry was followed up by Sean who helpfully pointed me in the right direction as to what I thought I wanted with what I actually required! Installation went like clockwork - Alex and Taz didn't stop from when they arrived at 8am till they finished late afternoon - they were able to facilitate a couple of my requests without any issue and put up with the sub-zero temperature and my questions with patience and good humour. Couldn't have gone better.

December 15, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

Thank you so much for your review.

I am glad that Sean was able to assist you with regards to all questions you had and that he had pointed you in the right direction.

Alex and Taz are amazing installers, and we are extremely proud of the work they carry out, so thank you so much for providing feedback on how they carried out the installation for you.

I will say they do have a good sense of humour too!

If you need any further support from us we would be more than happy to assist and please do not hesitate to ask.

I wish you all the best over the festive period.

Warmest Regards
Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Great company

World of solar were great from the beginning meeting the sales person right through to the installation.
Kept me updated all the way through the process. The installation was a big job and completed in 2 days.

December 6, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello Mr Wiles,

Firstly I would like to thank you for leaving your review! I am happy to hear of your positive experience.

i believe you were speaking to Lizzy who is one of most experienced sales staff, who is always there to assist you with any questions should you have any and her feedback is always positive.

Chi chi was your installer and again one of the best, who would also be more than happy to assist you with anything should you need it.

If you do ever need further assistance or have any queries please do not hesitate to ever call or email and we would be more than happy to help.

I wish you a very happy Christmas and New Year.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

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Rated 5 out of 5 stars

Great team effort

The whole process of having the panels system designed , ordered and fitted went very well - even allowing for a dock strike which delayed installation. Lizzy was particularly helpful in keeping us informed by WhatsApp. The two installers worked from 9am till 7pm and were great

November 16, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello Mr Berry,

Thank you so much for leaving your review, it really is appreciated.

If there is anyway we can be of any further assistance for you, please do not hesitate to call or email and we would be more than happy to help.

We value our customers sincerely and really do appreciate you taking time out of your day to leave this feedback for us.

I hope you enjoy the festive period.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Excellent (so far!)

I first engaged with World of Solar a couple of months ago. The Project Designer (Simon) was knowledgeable, and very willing to explain any aspect of the proposal. When one of the products originally planned became unavailable, Simon was quick to contact me and to propose alternative options based on my specific requirements.

The communication from the team at WoS (Mel, Laura and Jade) has been excellent throughout, and the install went ahead without problems well ahead of the original planned date.

The installers communicated really well and did a fantastic job in just a day (despite the heaviest snow in years) - thank you Chichi and George!

All seems to be working as expected, but it's only been in a day, so perhaps too early to pass comment. The price was very competitive. Overall I'd really recommend World of Solar.

December 12, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

Thank you so much for leaving your review.

We really value all feedback, and we want all customers to have a 5* experience with us, and customer satisfaction is extremely important to us.

If there is anything further we could do for you moving forward please do not hesitate to ask and we will be more than happy to help.

I hope you enjoy the festive period, and have a lovely New Year.

Thank you again

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

World of Solar have been a pleasure to…

World of Solar have been a pleasure to deal with from the initial (and ongoing) contact with Chris, through the estimation process to the installation. The installers (Alex and Tazz) were completely professional and made every effort to ensure that the 2 days of installation were as trouble-free as possible. They were courteous and respectful of my property. I couldn’t have wished for a better team.

December 8, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

I would like to personally thank you for taking your time to leave this review.

It really is appreciated. We are happy to hear that the team were efficient, professional, and respectful towards your property.

Anything you need help with or assistance with please do not hesitate to email or call and we would be more than happy to help.

Enjoy the festive period!

Warmest Regards
Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

Fantastic Service. The installers and scaffolders were…

The installers and scaffolders were professional, friendly and very hard working. They did an amazing job and I wish to thank them. Callum and Adam, Jay and his sidekick were all incredible. Thank you guys and cheers.

December 8, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

Firstly, we would like to thank you for your review.

We really do appreciate you taking the time out to leave us this positive feedback.

If you need anything further, or any questions answered, please do not hesitate to call us or send us an email and we would be more than happy to assist.

I really hope you enjoy the festive period.

Warmest Regards
Jade Barnes
jade@worldofsolar.com

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Rated 5 out of 5 stars

Very happy with the service and install…

Very happy with the service and install right the way through. The initial phone conversation was thorough and subsequent calls where my questions about the kit and installation were answered also dealing with the World of Solar was easy and professional. The install team worked in terrible weather but got the job done on time and again were very professional and polite and answered all my questions.
The solar panels and batteries they installed are doing what I expected obviously time will tell but having the guarantees gives me the reassurance. I would recommend thanks World of Solar.

November 18, 2022
Unprompted review
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Reply from World of Solar Ltd

Good Afternoon,

Thank you so much for leaving your review, it really is appreciated.

We are happy to hear that the team worked well, especially due to the poor weather we had and all questions etc were answered for you.

I am also glad to hear you are able to already see the system working as it should be.

Thank you again, if you do need any further assistance please do not hesitate to contact us, and I will be more than happy to help.

Enjoy the festive season!

Warmest Regards
Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

9 panels and battery install

Taz and Alex have done an outstanding job can't recommend more highly very quick tidy great guys thankyou.

December 7, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello,

I hope you are well!

Firstly I really would like to thank you for leaving your review. It really is appreciated. I am glad to see the team were tidy and efficient and did all they could to a high standard.

If you could please let me know if you need any further assistance or have any questions we would be more than happy to help.

I hope you enjoy the festive period.

Warmest Regards

Jade Barnes
jade@worldofsolar.com

Rated 5 out of 5 stars

World of Solar review

We had panels installed in October. Leading up to this we spoke at some length to Stuart before taking the plunge. He was very knowledgable and answered all of our questions.
We were kept fully informed before installation date regarding such things as scaffolding erection and on the day the installation team were great.
We did have a few hickups following installation but these were resolved quite promptly and once again Jade kept us up to date.
So top marks for both the field team and office staff. Great service relatively stress free.
Many thanks

Mike and Helen.

October 11, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello Mr Groves,

I hope you are well. Firstly I would like to thank you for leaving your review. We really do appreciate it hugely. We try our best to ensure complete customer satisfaction, and anything we can do to achieve this we will strive to carry out.

Anything we can do moving forward, please do not hesitate to ask, we will be more than happy to help.

I hope you enjoy the festive period.

Thank you again, warmest regards.

Jade Barnes
jade@worldofsolar.com

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