Worldpackers Reviews 593

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform as a gateway to meaningful travel, enabling them to explore new places, meet diverse people, and engage in enriching cultural exchanges. Many users found the website easy to use, providing all necessary information and facilitating unique volunteering opportunities that often led to personal growth and lasting friendships. The service is consistently praised for making solo travel easier and safer, fostering a sense of community, and helping people travel deeper. However, some people mentioned difficulties with the user experience, describing the website as confusing or hard to navigate. A few customers also noted issues with hosts, including unresponsiveness, inactivity, or last-minute cancellations. There were also occasional concerns about the quality of some volunteers, with a minority of hosts reporting that some individuals were primarily interested in free accommodation rather than cultural exchange or contributing to tasks.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the staff, describing them as kind, helpful,... See more

Service

Customers had positive experiences with service, often praising the helpful and timely responses from... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that they offer rich cultural experiences... See more

Website

People report positive experiences with the website. Many customers describe the platform as useful, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My three months volunteering at Brighton in Ecuador were truly unforgettable. I was genuinely happy there. The school is amazing, and the teachers are kind, dedicated, and inspiring. Jonathan became m... See more

Company replied

Rated 5 out of 5 stars

This company has helped us travel more places in Turkey and all around the world. İ felt very safe and happy to use this app, because it is a life changing opportunity to gain professional experience... See more

Company replied

Rated 5 out of 5 stars

Worldpackers has honestly been a gateway to my dream life. ✨ It has given me the chance to travel, live in different countries, build community, and grow my confidence as a solo traveller. I’ve m... See more

Company replied

Rated 5 out of 5 stars

I feel local culture. I experienced two volunteers these need to pay. So I didn't feel I was able to trip cheap. But these experience make me favorite countries in the world. I ate family foods and fe... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

The safest community for travel and volunteering. Connect with millions of conscientious travelers and welcoming hosts around the world and have transformative experiences.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

593 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Worldpackers 1st experience

I had my first experience with worldpackers and it was very good. I would definitely use it again!

August 19, 2025
Unprompted review
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Reply from Worldpackers

Hey Gin,

Thank you so much for sharing your feedback! We're really happy to hear that your first Worldpackers experience was such a good one.

It’s great to know you’d use the platform again, we'll be here for you.

Thanks for being part of our community!
Worldpackers team,

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Rated 5 out of 5 stars

I have been traveling with worldpackers…

I have been traveling with world packer for almost 2 years and I truly enjoy my experiences, this platform made my dream of be a full time traveler come true. I have done plenty different kinds of volunteering jobs and it was all amazing, I highly recommend it.

September 1, 2025
Unprompted review
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Reply from Worldpackers

Hey Rayane,

Thank you for sharing your journey with us! We’re so happy to know Worldpackers has helped make your dream of full-time travel come true. We truly appreciate your recommendation and are here for whatever you need.

Count on us,
Worldpackers team.

Rated 5 out of 5 stars

Worldpackers is great

Worldpackers is great. I had two bad experiences with hosts, and because I paid the insurance, WP covered the hostel expenses. Is working really well and the customer service is amazing.

November 16, 2025
Unprompted review
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Reply from Worldpackers

Hey Cecilia,

Thank you so much for sharing your experience! We’re really glad to hear that we supported you during those situations and that everything worked out well. Our team is always here to help whenever you need, and knowing that you felt well assisted truly means a lot to us.

Worldpackers team.

Rated 5 out of 5 stars

Trustable

the whole thing that made actually trust the host was worldpackers since the whole website promotes its intention to give the most safe hosts only to volunteers !

October 29, 2025
Unprompted review
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Reply from Worldpackers

Hi, Gabriel.

Thank you immensely for your feedback.

Your contribution is fundamental to our continuous improvement and the maintenance of our quality standards. It is a pleasure to know that we met your expectations.

We value your partnership and trust.

Worldpackers team,

Rated 5 out of 5 stars

Volunteering with Worldpackers

I really enjoyed my volunteering at a hostel with Worldpackers. Everything went perfectly fine and I can highly recommend using Worldpackers to find valid hosts for volunteering project around the world.

November 15, 2025
Unprompted review
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Reply from Worldpackers

Hi, Pascal!

Thank you so much for sharing your feedback!

It is wonderful to know that everything went perfectly well and that you had such a positive experience.

We greatly appreciate you taking the time to let us know!

Worldpackers team,

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Rated 5 out of 5 stars

The Worldpackers team is perfect

The Worldpackers team is always available and personally present. I've been a member for about 1 years now and am extremely satisfied with the support and assistance. Questions are answered promptly. I highly recommend Worldpackers.

November 13, 2025
Unprompted review
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Reply from Worldpackers

Hey Jardy,

Thank you so much for your kind words!

We’re truly happy to know that our support and presence have made a positive difference in your experience. Your recommendation means a lot to us!

Count on us,
Worldpackers team,

Rated 5 out of 5 stars

Good

Good app for everyone

November 11, 2025
Unprompted review
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Reply from Worldpackers

Thank you so much for your kind feedback, Joep!

Count on us,
Worldpackers team.

Rated 5 out of 5 stars

Life Changing

WorldPackers is allowing to me to change my life!
I embarked on this international volunteering journey and the WorldPackers app is so easy and accessible. I had the necessary guidance and lessons to benefit the most from this experience!

Thanks WorldPackers❤️

November 10, 2025
Unprompted review
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Reply from Worldpackers

Hey Ilija,

That’s so wonderful to hear! We’re truly happy that Worldpackers has been part of such a meaningful chapter in your journey. It’s amazing to know the platform helped make your volunteering experience easier and more enriching. Thanks for sharing your story, we wish you many more incredible adventures ahead!

Worldpackers team,

Rated 5 out of 5 stars

My experience at ARA

I worked as a volunteer at ARA for two weeks and it was an amazing experience. They are so well organized and they truly care about their animals and the volunteers helping to take care of them. I can highly recommend anyone to volunteer for them or even better: to adopt one of their precious animals. It will be a life changing experience!

October 19, 2025
Unprompted review
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Reply from Worldpackers

Hey Saskia,

Thank you so much for your kind words!

We’re so happy to hear that you had such a positive experience with us. Your recommendation truly warms our hearts.

Count on us,
Worldpackers team.

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Rated 2 out of 5 stars

The majority of hosts do not reply and…

The majority of hosts do not reply and the ones that do, pre approve you and then ghost you.

So difficult to get s volunteering.

November 6, 2025
Unprompted review
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Reply from Worldpackers

Hey Maria Camila,

We’re really sorry to hear you’ve felt this way. Several factors can influence the confirmation process, like high demand in certain destinations, hosts’ response times, or limited availability and we know how frustrating that can be.

Sometimes hosts get busy with their projects and don’t check the platform often, which can lead to delays or missed responses.

If you’d like, our support team can help you find an experience that fits what you’re looking for. Just reach out to us — we’ll do our best to help you make it happen!

Count on us,
Worldpackers team,

Rated 5 out of 5 stars

The best app for volunteering around the world

My experience was great. Worldpackers give you the opportunity of meeting people from everywhere, experience different cultures, languages and improving your knowings of the world. The hosts are previously evaluated and in case of any problem they help you immediately through the customer service.

November 4, 2024
Unprompted review
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Reply from Worldpackers

We’re so happy to hear that you had a great experience! It’s amazing to know that Worldpackers helped you connect with people from around the world and live cultural exchanges that expand your knowledge. Thanks for trusting us and for sharing your journey, we’ll always be here whenever you need support for your next adventure!

Worldpackers team,

Rated 5 out of 5 stars

I applied through worldpackers

I applied through worldpackers, but I had been in same experience 3 times. BCHF, Nyamira, Kenya. I loved it. I'll go back. I thank worldpackers' for introducing them.
On the other side I really appreciate worldpackers' help at my first experience during which I was left alone and deceived by the host: volunteers2uganda, host name is David Kibalama. I hope all the potential volunteers are warned about the situation there.

May 9, 2025
Unprompted review
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Reply from Worldpackers

Hey Ebru,

Thank you so much for sharing your feedback with us! We’re really happy to hear that you’ve had such positive experiences and that you plan to return, it’s wonderful to know that the connections you’ve made through Worldpackers have been so meaningful.

We also truly appreciate you taking the time to share about your first experience. Please know that we take all our travelers’ feedback very seriously, as it helps us continue improving and promoting safer, more positive, and collaborative exchanges for everyone in our community.

Thank you once again for being part of the Worldpackers community and for helping us grow through your experiences.

Warm regards,
Worldpackers team.

Rated 5 out of 5 stars

Worldpackers made my volunteer travel AMAZING...!!!

Worldpackers made my volunteer travel experience amazing! The platform is easy to use, and hosts are well-vetted. I loved connecting with inspiring people and discovering meaningful work. It helped me travel, learn, and grow in ways I’ll never forget. Highly recommend!

October 19, 2025
Unprompted review
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Reply from Worldpackers

Hey Pinak,

Thank you so much for your wonderful feedback! 💙 We’re thrilled to hear that your Worldpackers experience was meaningful and enjoyable. It’s fantastic to know the platform and our hosts helped you connect, learn, and grow during your travels. We truly appreciate your recommendation and can’t wait to see you on more inspiring journeys!

Worldpackers team,

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Rated 5 out of 5 stars

Thankful

Angela is the best, answered very fast, and helped me immediately. Can’t be enough thankful.😇🙏🏼

October 27, 2025
Unprompted review
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Reply from Worldpackers

Hey Fanni,

Thank you so much for your kind words!
We’re thrilled to hear that Angela was able to help you so quickly. Your feedback truly means a lot to us!

We are here for you,
Worldpackers team.

Rated 5 out of 5 stars

Worldpackers admins carrying volunteers…

Worldpackers admins carrying volunteers and controlling the hosts carefully, this is giving to volunteers a safe environment for projects.

October 23, 2025
Unprompted review
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Reply from Worldpackers

Hey Eslem,

Thank you so much for your kind words!

We’re really happy to know you feel safe and supported — that’s exactly what we work for every day.

Your experience means a lot to us!
Worldpackers team,

Rated 5 out of 5 stars

Great experience!

I’ve had a great experience with Worldpackers! The platform is very helpful for both travelers and hosts, making cultural exchange easier and more meaningful. The support team is incredibly kind and responsive — they’ve always been there whenever I needed assistance. Highly recommend Worldpackers to anyone who wants to travel, connect, and learn through volunteering!

October 24, 2025
Unprompted review
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Reply from Worldpackers

Hey Bill,

Thank you so much for your kind words!
We’re truly happy to know that you’ve had such a positive experience with Worldpackers and that our support team could be there for you whenever you needed. Your recommendation means a lot to us! 💙

Wishing you many more amazing journeys and meaningful exchanges ahead!
Worldpackers team,

Rated 5 out of 5 stars

Great Website

Great Website

Before joining Worldpackers, I checked out numerous other volunteer/host websites. This was definitely the best one. There are opportunities in countries around the world - wow! The price is right and they responded quickly to an inquiry that I had about using the site. I have done three volunteer trips through Worldpackers and I'm looking at possibly a fourth one this spring.

October 18, 2025
Unprompted review
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Reply from Worldpackers

Hey Neil,

Thank you so much for your kind words! 💙

We’re so happy to know you’ve had such great experiences with Worldpackers and are already planning your next adventure. Wishing you many more amazing journeys ahead!

Count on us,
Worldpackers team,

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Rated 1 out of 5 stars

Be wear

My son and I had a Worldpakers account and decided to host travelers during 2023 e 24. Our first guest came from a cold place to an extremely hot city Manaus. Right at the beginning, the Canadian guest felt sick due to the change in temperature.
She refused to go to the hospital due to lack of money. She insisted on staying home because she thought it was just the flu. As the days went by, she got worse and continued to refuse to take medicine. We had to hire a private doctor to see her at home and administer medication intravenously, even though she refused treatment. After the procedures, she recovered well. However, she wasn't interested in doing anything not even cooking and cleaning agreed tasks . She spent three weeks in her room with no interest in anything other than going out to explore the city. When I asked about the cost of her treatment, she refused and said she couldn't afford it. Therefore, we, the hosts, suffered financial loss and stress. When we contacted the platform, they sent an email and never responded. Anyway. The loss was all ours. I wonder if something worse had happened to her.
Unfortunately, the vast majority of travelers are just looking for a safe place to sleep and eat for free.
We had 5 people staying, only two were interested in helping with the agreed tasks. The rest just wanted to serve themselves. I hope this serves as a lesson to everyone

December 1, 2024
Unprompted review
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Reply from Worldpackers

Hello, Maria!

Thank you very much for sharing your experience with us.

At Worldpackers, our travelers have access to courses and resources designed to help them become the best volunteers possible. We are truly saddened that your expectations were not met.

That being said, we’d like to note that the recruitment process is guided by the hosts, who play a key role in finding a volunteer that aligns well with their project. Ensuring good alignment, understanding travelers’ specific needs, and communicating clear expectations beforehand can make a big difference in preventing situations like this.

We are here to support you if you’d like more guidance on how to find volunteers who are a better match, or if you’d like to discuss this case further. Your feedback is invaluable and will help us continue improving the platform for both hosts and travelers.

Warm regards,
Worldpackers Team.

Rated 5 out of 5 stars

I've been married to Worldpackers for more than 2 years now!

I use Worldpackers platform for more than two years now and I always recommend it to friends! It's easy to use and safe to find hosts and volunterring opportunities that will add something more to your trip, besides helping to save up money on acommodation.

The platform allowed me to live such amazing experience everywhere I go and it really makes a difference when it comes to connect with locals and other travellers. I absolutely love it!

October 15, 2025
Unprompted review
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Reply from Worldpackers

Hey Tainara,

Thank you so much for your kind words! We’re thrilled to hear that Worldpackers has helped you have such amazing experiences and connect with locals and other travelers. It means a lot to us that you recommend the platform to your friends.

We’re so happy you love it, and we look forward to supporting you in many more adventures ahead!

Count on us,
Worldpackers team.

Rated 1 out of 5 stars

Great program, but poor support

My experience with Worldpackers was mostly positive. The concept of the program is fantastic and I had a great time because my host was really amazing. However, I was disappointed with the platform's support. I paid 59 euros for the program and tried contacting them via email and through their website for questions or assistance, but I never received a response. It would be very helpful if the company improved its responsiveness to users.

July 3, 2025
Unprompted review
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Reply from Worldpackers

Hi, Vanina!

Thank you for sharing your feedback with us.

We’re glad to hear that your experience with Worldpackers overall and with your host was mostly positive. It means a lot to us that the your time volunteering were that great!

At the same time, we’re very sorry that your experience with our support did not meet your expectations. Please know that we have a dedicated team fully committed to assisting travelers, and we would love the opportunity to revert this perception and provide you with the support you deserve.

If you still have any matters to discuss or would like to understand better how our traveler support works, please don’t hesitate to contact us again. It would be our pleasure to assist you with anything you need!

Warm regards,

Worldpackers Support Team 🌎

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