We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products and helpful service
After requesting a phone call to renew…
After requesting a phone call to renew a policy, email contact promptly and follow up phone call very efficient.
Polite member of staff. Sandra
Great service which I’ve used for a few…
Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service provision all round. Thank you! I wouldn’t use anyone else and have just renewed again which was also very easy to do with a reminder from their team 1 month prior to expiry. Payment options helpful and quick to send all paperwork back.
A* team and service on every level.
Nice and easy - much cheaper than with the car renta
I have purchased the excess insurance with worldwideinsure.com for my car rental in Greece. The price for the insurance was significantly lower comparing to what the rental company offered. The rental company tried to scare me off, saying that there are many conditions that need to be fulfilled with such 3rd party insurance and that I should buy it with them. I didn't, and unfortunately the car got scratched at the hotel car park by unknown person. I had to pay a significant amount of excess to the car rental during the car return but luckily the worldwideinsure.com covered all of that. The claim process was quick and easy and in just a couple of days the insurance covered the entire sum, and I had my money back.
Worldwide annual travel insurance
Quick response to my request.
Attention to detail.
Very helpful.
Great cover and service.
Prompt & professional
Prompt & professional. Accurate & clear information.
Been using them for years now.
Simple and great value
I have spoken to them three times
I have spoken to them three times, they answer always, very professional and have been a total lifesaver the last year.
My mother had a stroke and I visit the UK constantly, this has been a huge help and cut costs down so very grateful.
I always rent the smallest car so the coverage amount is no problem, perfect experience.
Excellent telephone service!!
Very good response time
Ease of use and professional staff.
Clear communication and fair pricing
I took out the policy to cover excess…
I took out the policy to cover excess payment that a car hire company might charge. This was very reasonable and a twelve-month policy. The car hire would have charged the same or more for the ten days. Of course, you only need insurance if you make a claim. The damage to the car I hired was, to say the least, tenuous! However, my claim was handled with great efficiency by Syazwan, and paid out very quickly. Strongly recommend this company.
Trustfully company
I've been using this company to cover my excess renting cars for the last 5 years.
I neved had to ask for a reimbursement but during my last rental someone scratched my car and the rental company charged me 204€.
Very straight forward claim process with them. They refunded the money in less than a week.
Syazwan, the worlldwide travel insurance agent was super helpful.
Brilliant all-round service with no fuss!
Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and the price is outstanding. I have been using Worldwide Travel Insurance for about 10 years, and I have no plans to change!
good price, easy claims
Offered good price on car hire excess insurance. And the claim (200eur) was processed in one day with no hassle - just one online form. Definitely will use again, they deserve all the stars.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








