Worldwide Travel Insurance Reviews 

4,992
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and friendly demeanor, making interactions pleasant and supportive. People consistently highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly satisfied with the claims process, describing it as straightforward, fair, and often settled quickly. The company's prompt response times, whether by phone or email, are also frequently appreciated by consumers. This consistent efficiency and support contribute to a highly positive and reassuring experience for many users.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, helpfulness, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Claim

Customers had positive experiences with claim, noting the process was straightforward, efficient, and often... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(4,992)

813 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service which I’ve used for a few…

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service provision all round. Thank you! I wouldn’t use anyone else and have just renewed again which was also very easy to do with a reminder from their team 1 month prior to expiry. Payment options helpful and quick to send all paperwork back.
A* team and service on every level.

July 6, 2026
Rated 5 out of 5 stars

Nice and easy - much cheaper than with the car renta

I have purchased the excess insurance with worldwideinsure.com for my car rental in Greece. The price for the insurance was significantly lower comparing to what the rental company offered. The rental company tried to scare me off, saying that there are many conditions that need to be fulfilled with such 3rd party insurance and that I should buy it with them. I didn't, and unfortunately the car got scratched at the hotel car park by unknown person. I had to pay a significant amount of excess to the car rental during the car return but luckily the worldwideinsure.com covered all of that. The claim process was quick and easy and in just a couple of days the insurance covered the entire sum, and I had my money back.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have spoken to them three times

I have spoken to them three times, they answer always, very professional and have been a total lifesaver the last year.

My mother had a stroke and I visit the UK constantly, this has been a huge help and cut costs down so very grateful.

I always rent the smallest car so the coverage amount is no problem, perfect experience.

July 1, 2026
Rated 5 out of 5 stars

I took out the policy to cover excess…

I took out the policy to cover excess payment that a car hire company might charge. This was very reasonable and a twelve-month policy. The car hire would have charged the same or more for the ten days. Of course, you only need insurance if you make a claim. The damage to the car I hired was, to say the least, tenuous! However, my claim was handled with great efficiency by Syazwan, and paid out very quickly. Strongly recommend this company.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Trustfully company

I've been using this company to cover my excess renting cars for the last 5 years.

I neved had to ask for a reimbursement but during my last rental someone scratched my car and the rental company charged me 204€.

Very straight forward claim process with them. They refunded the money in less than a week.

Syazwan, the worlldwide travel insurance agent was super helpful.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant all-round service with no fuss!

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and the price is outstanding. I have been using Worldwide Travel Insurance for about 10 years, and I have no plans to change!

June 29, 2026
Rated 5 out of 5 stars

good price, easy claims

Offered good price on car hire excess insurance. And the claim (200eur) was processed in one day with no hassle - just one online form. Definitely will use again, they deserve all the stars.

June 29, 2026
Unprompted review

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