Worldwide Travel Insurance Reviews 

4,993
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and friendly demeanor, making interactions pleasant and supportive. People consistently highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly satisfied with the claims process, describing it as straightforward, fair, and often settled quickly. The company's prompt response times, whether by phone or email, are also frequently appreciated by consumers. This consistent efficiency and support contribute to a highly positive and reassuring experience for many users.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, helpfulness, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Claim

Customers had positive experiences with claim, noting the process was straightforward, efficient, and often... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,993)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good price, easy claims

Offered good price on car hire excess insurance. And the claim (200eur) was processed in one day with no hassle - just one online form. Definitely will use again, they deserve all the stars.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Covers underlying medical condition

Ive used Worldwide Travel for years. With an underlying medical condition, they have my details stored which makes it easier to buy when I book a holiday. Thank you, and would definitely recommend 👌

June 25, 2026
Rated 4 out of 5 stars

From two weeks to five months to settle

I made two claims on the same day. One of them was settled smoothly in two weeks. Perfect. The other, however, took five months to settle which was less satisfying. Some part of the delay was due to the car rental firm somehow not finding the rental agreement, but still you'd expect a quicker settlement. Good, in any case, to get the excess covered in the end.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to make payment

Very easy to make payment, quick response to an inadvertent error on my part in giving an incorrect reference. Message responded to within 24 hours and payment confirmation given

June 22, 2026
Rated 4 out of 5 stars

Good job!

It took us a bit to complete all data required as my case was quite difficult but happiliy at the end of the day we managed to solve the issue.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

They were reliable

They were reliable, communicative and patient. I have used this service 5 times and I am very happy with them. I would highly recommend them.

Special thanks to Ziphelele and Syazwan for all their help!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy purchase

Easy purchase, helpful staff, prompt service.
But along with most other insurance companies, I have no confidence they will be there for me, should I need them.

June 22, 2026
Rated 5 out of 5 stars

Good insurance from a supportive, friendly company

Given the cost of excess insurance cover from car rental companies, for the past few years I have taken out such cover through third party companies. I have been with Worldwideinsure.com for nearly two years, with very competitive cover/cost ratio.
I recently had a negative experience with a rental company at Stansted Airport that charged my over £500 for minor damage which I don’t accept was sustained during my tenure (yes…they’ll be getting a review too!)
They took that cost from my £1500 credit card deposit and so, with no alternative, I made a claim for the cost with Worldwideinsure.
Claims are made via their dedicated and user-friendly claim portal which allows for a very straightforward claim process. Their representative, Syazwan, handled my claim throughout, was a great communicator and very helpful. From beginning my claim to receiving my reimbursement took little more than a week.
I think that, given my experience, this company stands out as a great company to deal with, and it felt refreshing to be with an insurance company that was very much focused upon getting things settled. I will be renewing with them and would recommend them to anyone.

June 19, 2026
Unprompted review

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