We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more
I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more
Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more
Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and Policy Fee Reduction
Quick and simple application process and the premium was cheaper than last year.
June 17, 2026
NZ car crash
The claim was settled without too much fuss. Ziphelele did a tidy and polite job.
March 18, 2026
Unprompted review
I have had my policy for many years
I have had my policy for many years, and recently made my first claim, on damage to a rental car in Spain. Thanks to Syazwan, my claim handler, the claim process was straightforward and I was paid out promptly.
June 11, 2026
Unprompted review
Nice fast customer service
Nice fast customer service response and amendment sorted straight away
June 16, 2026
Told me what I needed to know.
June 15, 2026
A different way to renew insurance but…
A different way to renew insurance but works nonetheless . You pay directly into WW Insurance account and wait. This process is unusual but fine. I have never claimed on this insurance and hopefully never have to. Ask me if I made a claim!
June 15, 2026
I paid for car excess cover on line but received no communication.
I paid for car excess cover on line but received no confirmation or communication from Worldwide Travel Insurance, although money was taken from my account. An email was sent to Customer Service, shortly after an apology and relevant documentation.
June 15, 2026
Works just like it should…
Well you don't really find out how well these things work until you have to claim. Unfortuantelh I had to do this and fortunately it all worked exactly as it should do. Not always the case with insurance I can assure you!
May 1, 2026
Unprompted review
Good one, can definitely recommend to use.
I have taken their Rental car insurance excess cover in UK for a few years now. The process is sleek and straight forward.
I also had to make a claim only once and the claim process and was smooth and timely. Syazwan handled my claim professionally.
I will definitely recommend this company, helps you save a lot of money on car hires.
June 1, 2026
Unprompted review
Good experience that compensated the…
Good experience that compensated the very bad experience using the car rental company. Web submission not working for me but easily solved through mail.
May 28, 2026
Unprompted review
Great service at a great price
I’ve used Worldwide probably a dozen times over the years. Such a simple process to set up. Superb value for money. And I once had to use the insurance and they were great. I recommend them to everyone, particularly those duped into paying the car rental company a crazy price for the same product.
June 15, 2026
Unprompted review
Chloe who helped us was excellent
Chloe who helped us was excellent, she was very friendly and pleasant. She knew exactly what we needed and sorted everything out quickly and no fuss.
June 12, 2026
I have been with Worldwide Travel…
I have been with Worldwide Travel insurance for a number of years and found them professional, polite and helpful.
June 12, 2026
Quick and easy claim
I've used Worldwide Travel Insurance several times, but this was the first time I had to make a claim. Easy and simple and got the money in 5 days. Thank you very much!
June 12, 2026
Unprompted review
Prompt renewal notice and flexibility…
Prompt renewal notice and flexibility with start date.
June 10, 2026
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