Wowcher Reviews 2,972

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and straightforward, with some appreciating the quick delivery of their purchases and the accuracy of product descriptions. People also noted the availability of great deals across various products and services. However, some people were dissatisfied with the refund process, citing difficulties in obtaining full refunds for damaged or incorrect items, or for services that were unavailable. There were also mentions of issues with viewing or printing vouchers from certain browsers and unexpected changes to order details after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about products. Many customers report significant issues, such as... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant difficulties in... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report issues such as vouchers... See more

Price

Customers had ambiguous experiences with price. Many reviewers reported unexpected additional costs, such as... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of navigation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to make my purchase without issue. The only problem is that you cannot view or print your voucher from Chrome Browser on the Desktop computer. The button to view voucher is not available. I... See more

Company replied

Rated 4 out of 5 stars

I was able to buy the voucher that I wanted to buy. However I was supposed to be able to get a discount for 5 euros but when I used my Woucher VIP subscription, I did not get the extra discount. I was... See more

Company replied

Rated 4 out of 5 stars

Easy to book the deal but was confusing about how to redeem it. The additional pop ups selling the vip options etc are annoying

Company replied

Rated 4 out of 5 stars

Great deals over many prodcuts and services which is brilliant, the only negative is far too mnay steps and notifications.....

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 1 out of 5 stars

i have purchased and paid for the…from October of 25

i have purchased and paid for the following including deliver from wowcher all i get it 100% ignored
2 buety boxes 13.99 each total 27.98
1 ride on car 47.99 + delivery
double mattress 49.99 + delivery
de iced for car 7.99
1 hoodie 10.99 this is now 2026 still waiting for a refund ? or credit did not mind which ?
to date all i have had is the run around nothing ! no refund . just bull shit ! now going to take them to trading standards given them over a year now nothing at all despite you can clearly see none of it has ever left or been delivered .this company has my money .i be look g for interest on it .steer clear rip of merchants not interested in helping or refunding .clearly not one thing has left for delivery . clear to see .took the money .not interested!!! dont use this company for buying goods

October 16, 2025
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, hoping everything is ok as haven't received the runners yet, but transaction couldn't have been quicker or smoother

February 22, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review.
Please use the below, and this will guide you to complete the delivery;
Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the
deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your
Wowcher account under the “My Account” section).
To use your Wowcher simply follow the steps below:
1. Log into your account (www.Wowcher.co.uk/login).
2. Click on "My Account" in the top right hand corner of the screen.
3. Once in your account you will see your purchased Wowcher(s).
4. Next to each Wowcher is a “View” button which can be used to open the Wowcher.
5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM.
Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears.
6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to
receive delivery of your order. You must do this before the expiry date printed on your Wowcher.
Many Thanks
Wowcher Team

Rated 5 out of 5 stars

Great experience

Great experience

February 22, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Issue with Wowcher expiry before event with specific date, time, location

Hi
I bought a gift for my wife’s birthday, an event at a specific location with only 1 date and time
Send the wife the gift voucher details from Wowcher , the event is today , but apparently the gift voucher expire 2 weeks after I sent it to her
This feels like a rip off as it’s fir a specific one off event that is happening tonight
There is no customer service number and WhatsApp online is a complete waste of time and energy- basically being blocked for any contact
We have tried via the web robot too and they might get back to us in 2 weeks , that’s 2 weeks too late
The event is murder mystery in Aberdeen tonight with the company Murder 57

The Wowcher order number is 50747322
Murder mystery break for 2
Purchased 28 nov 2025 as a gift for my wife’s birthday, emailed her the purchasing email from Wowcher on her birthday a few days later
The email clearly stated that we would receive another email with the code ( step 2 in the original email
From
Wowcher
This email never arrived , the event is today so we tried to chase this up via email got a barcode that does not do anything and the hotel and event have no record of us from
Wowcher

February 21, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 4 out of 5 stars

Easy to order and redeem

Easy to order and redeem. But the date changed by a month after I ordered, otherwise I would have given 5 stars

February 21, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Wowcher Team

Rated 3 out of 5 stars

It could be a little bit easier with…

It could be a little bit easier with less steps !

February 20, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
LivingSocial

Rated 5 out of 5 stars

Great deal on Odeon Tickets.

Great deal on Odeon Tickets.

February 19, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Poor customer service

Poor customer service. Genuine mistake over redemption of voucher, company took my money and very unhelpful resolving a genuine issue with voucher.
Will not be using again and would not recommend them.
I have contacted wowcher and you have not done anything to help. It is about a voucher that had expired before I had chance to redeem it and book the activity but was well within time frame for completion of the activity. You have taken over £57 and I cannot now book the activity .order number 50436412

February 19, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Ordering and completing the order was…

Ordering and completing the order was straightforward now just waiting my item before I know if its a scam or not hopefully my order will arrive as it was in the picture

February 19, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Never received my patio furniture and am out of pocket €350.

My order number is 51134009. My voucher number is 335TFP-N3A9XW. Wowcher has responded they will help if I give them further information but have not given me a way of contacting them and relaying this information. Let’s see if they will help me now???
I purchased a voucher for a 10 seater rattan patio furniture set over a month ago and was told it would arrive within one week. It never arrived and I didn’t receive any kind of order confirmation from the merchant. Since then I have been messaging wowcher on their WhatsApp number almost every day and am continuously told to wait for further information. I’m at the point now where I just want my money back, but the “bot” has stopped responding to my messages. I’m out of pocket €350 and don’t know what to do to get my money back. Extremely unhappy with my experience.

January 18, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

I recently used Wowcher.ie to purchase a one night BB break

I recently used Wowcher.ie to purchase a night away deal in Galway. I found the process to be straight forward and the deal was great value.

I was guided and prompted well throughout the process. I have just purchased another deal for a two night stay in Cork and found the process to be as seamless as the last time.

I would recommend it to others and have already recommended it to friends.

January 30, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service , speedy email responses and simplistic online purchasing experience

February 18, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Very good

Very good. I saved 54% ! Excellent

February 18, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 2 out of 5 stars

Beware of wowcher VIP trap

I have had the misfortune of downloading their app and then got bombarded with offers and emails. Somehow I ended up with a VIP membership that is paid every quarter and I have no idea how that happened. I only found out by going into my online account and seeing the payment to them. I contacted them to cancel and ask for a refund but guess what I was one day out of the cooling off period. I have since cancelled the membership and uninstalled the app. I will also put a block on my email to stop anything else coming to me. I emailed to ask how to cancel as everything has to go through a bot on WhatsApp which was useless in me trying to get the bot to understand the issue. The email reply just told me all about the great benefits being a member was not how to cancel. All in all a nasty experience
N.B. In fairness to wowcher they have sent me an email stating they will refund the payment as a gesture of goodwill so I've given them another star

February 17, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 1 out of 5 stars

Still no link for me to reply to their…

Still no link for me to reply to their message, another £20 credit given since that was not loaded onto my account and 12 hour expiry time, messaged them 3 says ago not replied !! Wowcher
Don't reply if your not prepared to give me a link to reply

February 12, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 1 out of 5 stars

I am extremely disappointed with…Wowcher’s Service in delay in getting back to you quickly with an immediate response

I am extremely disappointed with Wowcher. I tried to redeem two vouchers yesterday the first one was absolutely fine. The second one started ok but halfway through I received a what’s app to say they were having trouble finding my order.
The problem I have is that my Wowcher code expired yesterday.
I have received a what’s app this morning saying my voucher is now expired and I’ve lost it!!
I left numerous what’s apps during the afternoon and evening yesterday to explain the situation.
I think this service is awful I will not be using Wowcher again!
You should have a lot better and quicker response service!!

February 13, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 1 out of 5 stars

I brought a bed from cloud 9 beds

I brought a bed from cloud 9 beds. I have waited in 2 days now and my bed hasn't arrived. No answer from cloud 9 email. And just a engaged dial on the phone. Never use wowcher. Scam company.

February 11, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
Wowcher

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