Astra Pro. Excellent experiences. Contacted them several times in the last year 2025-2026 with problems regarding the performance of the Plugin but also difficulties I was having with screen displays... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
THE BEST Theme ever written/created! With amazing support team! Mounika & Customer Care team helped me few times! They were amazing! and if you ever wonder what theme to install..... its just one way... See more
AI, is the problem with the Astra WP theam, it is misleading. There are many hidden charges, you may be better off paying a website designer. After realising the above I asked for a refund through t... See more
I got fast and effective help from the tech team as I ran into problems installing Astra (I am new to Wordpress). Settings on my server where incorrect amongst other things. I thought for sure I would... See more
Company replied
Company details
Information provided by various external sources
Looking for WordPress theme that's fast, elegant & customizable? Meet Astra! It's customizer powered, SEO friendly and compatible with major page builders.
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys are so responsive
These guys are so responsive when it comes to support. I had a query about an error, and they immediately sent me the fix.
Such a great team
Such a great team, always ready to help with any issues and with great attitude!
Enthusiastic Support & Expertise
Working with the Astra Brainstorm Force Customer Care Team has been noteworthy experience. Whether it was fine-tuning the design layout, customizing specific elements, or simply guiding us through best practices, the Astra Brainstorm team was always there — reliable, patient, and proactive.
Fantastic support team solved my issue…
Fantastic support team solved my issue with the theme smoothly and seamlessly. Supper happy with the outcome, also very professional and great problem solving skills. Thank you 🙂
Best support I have witnessed
Best support I have witnessed
Truly amazing
Great after-sales support
Great after-sales support! Perfect problem solving
Astra is just top notch choice, easy to get your head around and with great customer support!
Astra (I use it with its powerful Spectra builder made by the same company that is behind Astra: Brainstorm Force) is an amazing theme—it’s fully customizable and offers tons of pre-made templates. The themes I used before forced me to settle on the design at certain points, as there were many things you couldn’t do. With Astra, there are no limits, and if you do struggle, all you need is to reach out to its nearly instant customer support. Those guys are eager to help when you’re stuck and guide you through to the perfect design and functionality you have in mind. On top of that, Astra (and Spectra) continues to improve and make features available on a nearly weekly basis. One time, I asked the support team for a Bluesky social icon for the headers/footers, and the next week, it became fully available for everyone to use. It’s just one example of how prompt and up-to-date Astra and the team behind it really are! Also it has a youtube channel ( the channel is called: Brainstorm Force) where you can step by step at your own pace learn/build you website, the videos are timestamped and you can jump to the subject you are working without rewinding the whole video (like it often happens with videos without time stamps)!! I highly recommend it!!
Very responsive and knowledgeable team…
Very responsive and knowledgeable team that is always going above and beyond to help out.
Quick and accurate response
I submitted a support ticket to Astra about an issue I was having with a new website, and they got back to me with a solution in just a few hours. The quick response made a huge difference. Thanks, Astra!
Support
Support is more than professional, they help us and they always try to give a full and detailed sugestions to give us all we need to solve the issue or to optimize the site.
Many thanks to all!
I always use Astra for all my websites
I always use Astra for all my websites. And the support is always amazing!!!! Love them so much!!!
My Sidebar wouldn't show up on my Blog...
I had a problem getting my sidebar to display on my blog. It was on all of my other pages, but not my blog. Then I managed to try to fix it on my own, and wound up making disappear from all of my pages!
Right before pulling all my hair out, I reached out to Astra Pro Support and an agent quickly replied. He logged into my account and surveyed the issue, then created a video and sent it to me along with a link to the article showing me what to do to fix the issue.
I recomend everyone using WordPress get the Astra Theme and the Astra Pro plugin. It's east to configer and if you do have issues, the support team is fantastic and effeciant.
very great theme for fast speed
very great theme and although I am using the Astra Basic Theme, they still provided patient service and answered the technical questions I encountered while using the theme.
Layout question quickly answered
We needed 2 things differently in the layout of the Astra Pro theme and the support team quickly came with solutions for both. Great support!
Super fast support
I was blown away by the recent support I received from Astra. They were able to diagnose and fix an issue with a recent plugin update in a very short time. thank you!
It's such a good theme
It's such a good theme! I love to use it and already used it for a dozen websites I have made with a page builder, if not more.
And every time it turns different than the other, unique in its own way, and every time it turns great! :)
The best wordpress templates ever
The best wordpress templates ever, no one comes close, and the technical staffs are also supportive. Thumbs up, if there's anything beyond 5 stars, i think they deserve it.
Best theme ever
Best theme ever - i have been using it for all my clients for many years. The support is quick and attentive. Highly recommended.
Quick response and resolution of my…
Quick response and resolution of my issues.
Astra and the customer care team deserve 5 stars.
I'm not exactly a beginner, as I've been making websites with WordPress since 2013.
In all those years, I've tested and used many different themes, but in August 2024 I started getting warnings from Wordfence that there was a security risk in the theme I was using. Then I felt more or less forced to switch to some other theme.
So I started looking for a suitable theme and finally decided to use the Astra theme.
But it wasn't "just" switching to Astra because there were many things that needed to be adjusted so that it suits me.
For example the size of the entire web page, size of the header, size of images, choice of fonts, size of letters and colors.
But that's not all, the website has to look good regardless of whether visitors are using computers, tablets or cell phones.
I was able to fix most of it myself, but for some things I had to get help from the support, which helped me beyond my expectations.
After I've been working with switching to Astra themes on my websites, I now understand why Astra is the most popular theme in the world. I agree and I can highly recommend the Astra theme.
Regarding the rating here on Trustpilot. I initially thought about giving Astra 4 stars, but thanks to the incredibly helpful and talented support, they get a really well-deserved 5 stars.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








