Wrapped By Faith Reviews 152

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

100% a SCAM! I ordered a Mother’s Day present on April 19th, got my tracking number April 30th, and it’s said “status unavailable” every day since. Emailed 5 times with only one generic response fro... See more

Rated 1 out of 5 stars

TOTAL SCAM... This can’t possibly be a christian based company, unbelievable. We ordered three sweatshirts months ago and were completely unable to contact the company at all... lost about $100 and ha... See more

Rated 1 out of 5 stars

Placed an order online on August 15th, card was immediately charged. Email on August 16th that my order partially shipped. As of September 23 have never received my order and emails go unanswered.... See more

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1.3

Bad

TrustScore 1.5 out of 5

152 reviews

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Rated 3 out of 5 stars

Took forever to receivelong sharkbite hoodie

Took forever to receive, sleeves are not right won’t be ordering again.

September 15, 2019
Unprompted review
Wrapped By Faith logo

Reply from Wrapped By Faith

We don't sell anything called Sharkbite hoodie, we sell faith products. We think this review was made by mistake and meant for another business.

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Rated 3 out of 5 stars

Cute stuff but forever on shipping

Once I finally got all of my order, I was pleased with 75% of what I purchased. The jewelry I bought was as described and I love them. The t-shirt on the other hand was not great quality, and so I am bummed that it did not look as good as advertised. But, my main reason why the 3 stars is because the SHIPPING TOOK FOREVER! I placed my order weeks before an upcoming birthday, and the order did not show, in fact it did not show up for about a month. Anyways, cute stuff but if you want to place an order be prepared to wait at least a month for it.

August 1, 2019
Unprompted review
Wrapped By Faith logo

Reply from Wrapped By Faith

Hi Julia, sorry you were upset about shipping times. Anyone at anytime can read our shipping policy here: https://www.wrappedbyfaith.com/pages/shipping
Thanks

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great products! They answered my questions promptly and My son loves the ring I ordered for him!!!thank you guys!!

June 27, 2019
Unprompted review
Wrapped By Faith logo

Reply from Wrapped By Faith

Hi Cynthia, thanks for your very nice review and we are glad your Son likes his ring:)

Rated 1 out of 5 stars

Um it dosent cleary state it could take…

Um it dosent cleary state it could take over a month to get your order. Had that been pointed out before I finalized my order, then yes I would have known. I only got 1 reply to an email, which gave me a tracking number to track a package that dosen't exsit, so therefore is pointless. Plus you have no phone number, to actually speak to a person. So if I dont get my package by the 26th like you said which is the latest day it should be here, which mind you is a month and five days after I ordered.. then yes I will be reversing the charges and reporting you to the BBB... and p.s. you really need to work on your customer service relations... because the 2 reviews you got , were both 1 star, and your response was snarky and rude.... if it was a satisfactory transaction, then you would be worthy of a higher rating...

June 18, 2019
Unprompted review
Wrapped By Faith logo

Reply from Wrapped By Faith

As you can read, this person just wants to complain. Anyone at anytime can get on our site and read our shipping page and any of our policies before ordering.
Thanks

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