Ordered strap for my Omega Swatch far better quality than the original and very comfy. Had slight issue after a couple of days with stitching, contacted Wristbuddys and a new strap was dispatched im... See more
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WristBuddys Produkte sind der Hammer ! Top Qualität zu fairen Preisen. Habe bereits mein 2Tes Uhrenband für meine Omega bestellt. Die Kulanz und Freundlichkeit von Johanna im Kundenservic... See more
Company replied
not enough information for someone without previous knowledge of how to fit deployment clasps. Turns out the wrong size spring bars supplied with strap. UPDATE: Once I ordered the correct spring... See more
Company replied
Ordered a fitted rubber strap for my Tudor Ranger. Shipping was fast and the strap fits like a glove and is top notch. Ordered one from Helvetus and their website said it was natural rubber but packag... See more
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Company details
About Wristbuddys
Written by the company
WRISTBUDDYS
ABOUT WRISTBUDDYS
Wristbuddys.com is an online store selling affordable high-quality watch straps & watch accessories. Established in 2020, Wristbuddys has sold over 105,000 straps worldwide. OUR MISSION
At Wristbuddys, our mission is to provide customers worldwide with high-quality watch straps at an excellent price. We pride ourselves on offering fast shipping and exceptional customer service, ensuring that our customers are always satisfied with their purchases. Renowned and celebrated online, Wristbuddys is especially known for our watch straps designed for Omega X Swatch, as well as a variety of other brands and models including Rolex, Omega Seamaster, Omega Speedmaster, Tudor BB58, Panerai, Cartier, and Blancpain X Swatch, among others.
Contact info
Östermalmsgatan 101, 11459, STOCKHOLM, Sweden
- 0707514440
- Info@wristbuddys.com
- wristbuddys.com
4.6
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic straps and I get customer…
Fantastic straps and I get customer experience. You will not be disappointed!
April 11, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
That’s what we love to hear! We’re thrilled you’re happy with the straps and the overall experience.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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Top Notch Product Quality and Customer Service
Big fan of Wristbuddy's straps for Moonswatch. The quality elevates the Moonswatch another level or two from the original strap giving it a clean and intergrated look. I don't understand why Swatch Group doesn't improve or collaborate with a 3rd party to put out a better product. Oh well, their loss is Wristbuddy's gain!
Equally their customer service is second to none. Ordered another strap that didn't quite resonate and their customer service team were quick to provide a solution.
I would definitely do business with them in the future.
September 13, 2024
Unprompted review
Reply from Wristbuddys
Hey Buddy,
What a stellar review! We’re proud to help the Moonswatch look and feel its best—and even prouder to back it up with top-tier service. Thanks for sticking with us, and we’re excited to have you back again soon!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Very understanding Customer Service…
Very understanding Customer Service team. I recommend them 100%.
April 8, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Thanks for your kind words! We’re happy to hear you felt understood and supported—just the way it should be.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
These guys are very good
These guys are very good. Great customer service. Very prompt responses and very helpful. I don’t normally leave reviews like this , but I don’t normally get looked after so well.
April 8, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re honored you took the time to leave a review, especially since you don’t normally do that. It means a lot! We're always here to help however we can.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
The warmth and prompt reply is what…
The warmth and prompt reply is what makes the wristbuddys special.
Loved the quality of the product and the service . Have already recommended to a client who was wearing an swatch omega .
The experience of buying as well as post sales is a heart warming one .
March 31, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re so glad to hear that both the product and the service left a great impression. Thank you for the kind words—and for recommending us to a fellow Swatch Omega fan!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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Great customer service.
Great customer service.
Very satisfied with the help received. Highly recommend. Thank you :)
March 30, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Thank you so much for the recommendation! We’re glad we could help and appreciate you taking the time to share your experience.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Amazing product and customer service
March 25, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Short and sweet—thank you for the amazing review! We’re proud to be your Buddy for all things watch straps.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Customer Satisfaction really does exist
Truly a company that makes its customers satisfaction a priority. Although my purchase did not work out for me Wristbuddys was generously willing to refund my total purchase price. Although international sales/purchase transactions can be trying Wristbuddys were kind and timely.
March 21, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re so happy to hear that you felt supported, even though the product didn’t work out this time. Customer satisfaction is everything to us, and we truly appreciate your understanding and kind words.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Great quality product backed by…
Great quality product backed by excellent customer service.
March 18, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Quality and service—that’s the combo we aim for! Thanks for your kind words and support.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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Great product, great service...
As well as being a lovely product that's well made and fits perfectly to the watch, their customer service has been excellent when a slightly different item was delivered. They answered within an hour and had solved the mistake by sending a rpelacement within 30 more minutes.
March 14, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Thanks for the detailed feedback! We’re thrilled that everything worked out—even after the mix-up. Quick support and perfect fit is exactly what we aim for.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Really high quality products with…
Really high quality products with outstanding customer service with a high persoanlized touch. I'm gonna order more!
March 2, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
That’s what we love to hear—high quality and a personal touch! We can’t wait to have you back for more.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Excellent straps, fast delivery. Recommended.
Excellent straps which fitted my 2 Omega/Swatches well. Well packaged, fast delivery, recommended.
March 11, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Great choice! We’re happy to hear the straps fit perfectly on both of your Omega/Swatch watches. Thanks for the recommendation!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Excellent!!
Great customer service and product arrived quickly. Would purchase again
March 12, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re glad everything went smoothly! Thanks for the great review—hope to see you again soon.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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Really great service
Really great service, interacting with one real person throughout makes things easier. Johanna was super helpful and asked me all the right questions to see if there was anything they could do to make sure my strap worked perfectly and we ultimately ended up with a very satisfactory resolution. Wristbuddys makes a very high quality product, the premium FKM strap is awesome - I have one of theirs on my Panerai 1381 and the strap is literally my favorite part about wearing the watch.
March 10, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re so glad Johanna could support you every step of the way and that the strap was a perfect fit! Hearing it's your favorite part of wearing your Panerai—wow, that means a lot.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Everything high quality
Great customer service. High quality strap. Very fast shipping. Overall a great experience! 5/5 would definitely recommend.
March 7, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
High quality, fast shipping, and a smooth experience—sounds like we ticked all the boxes! Thanks for the recommendation.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Bought a strap from wrist buddies for…
Bought a strap from wrist buddies for my Omega Seamaster…..
Great customer service and very quick delivery. Unfortunately, the strap was slightly too small for the watch. Still a great looking strap though….
Made contact and a complete refund was given.
Four stars as strap didn’t fit….
Excellent customer service
Thanks.
March 3, 2025
Unprompted review
Reply from Wristbuddys
Hey buddy,
Thanks for your review! We’re really happy to hear that you appreciated our customer service and quick delivery. It’s a shame the strap didn’t fit your Seamaster—we checked, and it looks like your model has a 21mm lug width, while our straps are currently 20mm. We appreciate the feedback and will definitely keep this in mind for future product development.
Hope to see you back again soon!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
I ordered a strap by mistake
I ordered a strap by mistake. Within the hour, I sent an email to try to cancel that order. They said someone would reach out to me from Customer Service. Next thing I know there’s a shipment email sent. Never received an email from Customer Service. Needless to say I will be returning the strap the minute I get it.
Thank you for rectifying the situation. Everything you stated is accurate.
February 26, 2025
Unprompted review
Reply from Wristbuddys
Hey buddy,
We’re sorry to hear about your experience. Our team responded promptly to your request and even processed a refund despite the order already being shipped. We also covered all costs to ensure your satisfaction, even though this results in a loss for us. Customer satisfaction is always our top priority, and we do our best to accommodate every situation. If there’s anything else we can do, feel free to reach out!
Best wishes,
Samuel Lavatt, CEO & Founder of Wristbuddys
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Customer service is EXCELLENT
Customer service is EXCELLENT! Strap is great quality. Will definitely be buying more straps from here in the future.
February 18, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Customer service and quality—two things we take great pride in! We’re thrilled to hear you’re happy with both. Looking forward to having you back for more straps in the future!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Excellent customer service
Excellent customer service. Went the extra mile to resolve my problem. I would definitely try wristbuddy again.
February 4, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
We’re so happy to hear that our team could go the extra mile for you! Customer satisfaction is what we strive for, and it’s great to know we made a difference. Looking forward to having you back!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Much better than Artem & Rubber B
Outstanding quality,far better than Rubber B and Artem Straps..Great service, fast shipping and good price.
February 5, 2025
Unprompted review
Reply from Wristbuddys
Hey Buddy,
Wow—what an amazing compliment! We’re thrilled to hear that you love the quality and that our service, shipping, and pricing hit the mark. Thanks for your support!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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