Wristbuddys Reviews 2,345

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered strap for my Omega Swatch far better quality than the original and very comfy. Had slight issue after a couple of days with stitching, contacted Wristbuddys and a new strap was dispatched im... See more

Rated 5 out of 5 stars

WristBuddys Produkte sind der Hammer ! Top Qualität zu fairen Preisen. Habe bereits mein 2Tes Uhrenband für meine Omega bestellt. Die Kulanz und Freundlichkeit von Johanna im Kundenservic... See more

Company replied

Rated 2 out of 5 stars

not enough information for someone without previous knowledge of how to fit deployment clasps. Turns out the wrong size spring bars supplied with strap. UPDATE: Once I ordered the correct spring... See more

Company replied

Rated 5 out of 5 stars

Ordered a fitted rubber strap for my Tudor Ranger. Shipping was fast and the strap fits like a glove and is top notch. Ordered one from Helvetus and their website said it was natural rubber but packag... See more

Company replied

Company details

  1. Watch Store

About Wristbuddys

Written by the company

gifmaker-me-1

WRISTBUDDYS

ABOUT WRISTBUDDYS
Wristbuddys.com is an online store selling affordable high-quality watch straps & watch accessories. Established in 2020, Wristbuddys has sold over 105,000 straps worldwide.
OUR MISSION
At Wristbuddys, our mission is to provide customers worldwide with high-quality watch straps at an excellent price. We pride ourselves on offering fast shipping and exceptional customer service, ensuring that our customers are always satisfied with their purchases. Renowned and celebrated online, Wristbuddys is especially known for our watch straps designed for Omega X Swatch, as well as a variety of other brands and models including Rolex, Omega Seamaster, Omega Speedmaster, Tudor BB58, Panerai, Cartier, and Blancpain X Swatch, among others.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

December 19, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy,

Thank you for the shoutout! We’ll keep working hard to deliver great service every time.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Advertisement
Rated 3 out of 5 stars

I really love my product 👊🏻

I really love my product. But when a recive it, I need pay 25 dlls for import taxes.
So my total purchase was more than a 136 Dlls to expensive.
I was thinking abou a new one, but with this taxes is hard this purchases

December 1, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!
Thank you for your feedback. We’re happy to hear you love the product!

We’re sorry to hear about the unexpected import fees. Mexico can indeed be a bit unpredictable in this regard. Most of our customers don’t have to pay any extra taxes, but sometimes it does happen, which we understand can be frustrating.

If you’re considering a new purchase, feel free to reach out to us at info@wristbuddys.com, and we’ll do our best to assist you in any way possible. Your satisfaction means a lot to us!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

I’ll buy again!

What an amazing straps for my MoonSwatch! Perfectly made, great materials and easy to install. Quick shipping also with great packaging. Thank you guys!

December 3, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy,

Great choice! We’re happy to hear the strap fits perfectly on your MoonSwatch. Thanks for sharing your experience — we’re thrilled you noticed the quality, materials, and packaging!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

This company is amazing

This company is amazing. Quality product mailed to me with a very nice presentation. Great price. Highly recommend.

December 18, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy,

Quality, presentation, and price—sounds like we hit the trifecta!

We’re so happy you had a great experience and truly appreciate the recommendation.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Perfect match for Moonswatch

Perfect match for Moonswatch - fast easy transaction

December 9, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy,

Perfect match indeed! We’re glad to hear everything went smoothly with your MoonSwatch strap. Thanks for your review!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Advertisement
Rated 5 out of 5 stars

Great product line

Good website, delivery time and very nice packaging

December 9, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Good website, timely delivery, and great packaging—music to our ears! Thanks for your thoughtful review.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

I've had five straps from Wristbuddys…

I've had five straps from Wristbuddys now for my Moonswatch collection. The straps are always of top quality, easy to fit and are delived very quickly. Top products from a top company providing a top service.

December 2, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy,

Five straps and counting—now that’s what we call a collection! We’re thrilled to hear that quality, fit, and fast delivery have been consistent for you.

Thanks for being a loyal Wristbuddys fan!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Fantastic.

December 2, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Short and sweet—thank you for the fantastic review! We’re proud to be your Buddy for all things watch straps.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 1 out of 5 stars
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

We’re sorry to hear that you haven’t received your order. This is definitely not the experience we want for our customers. We regularly ship packages to Colombia without any issues, so this situation is quite unusual. According to UPS, it appears that “The receiver determined this product order is too expensive and refused the delivery.” We’re not sure if this was the case, but we understand how frustrating it must be.

Rest assured, we’re committed to ensuring 100% customer satisfaction. Please email our support team at info@wristbuddys.com so we can get to the bottom of this and find a solution that works for you.

Best regards,
Samuel Lavatt
CEO & Founder of Wristbuddys.com

Advertisement
Rated 5 out of 5 stars

Good selection

Good selection for watches I own. Price was reasonable and all were delivered quickly. Good communication during the shipping process.

December 9, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Thank you for the awesome review! We’re glad you appreciated our selection, fair pricing, and speedy delivery. Clear communication during shipping is something we strive for, so it’s great to hear it made a difference for you.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Got the product fast and with great quality

Got the product fast and with great quality

December 6, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

We’re so happy to hear you’re loving the fast shipping and top-notch quality! It’s great to know the fit was perfect for your watch too. Thanks for sharing your experience!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Perfect fit and great quality? That’s music to our ears! We’re happy you’re satisfied with your new strap. Thanks for your review!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Quality and fit are above what I…

Quality and fit are above what I expected.

December 14, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

We’re thrilled to hear that the quality and fit exceeded your expectations! That’s exactly what we aim for. Thanks for sharing your positive experience!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Advertisement
Rated 5 out of 5 stars

Shipping was lightning fast

Shipping was lightning fast. Product is of high quality, and service is impeccable.
The only issue is that the straps are not that easy to put on, requiring a watch repair to do it.

December 12, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

We’re glad to hear you’re happy with the fast shipping, high quality, and great service. We hear you about the strap installation — it can be tricky sometimes. If you ever need guidance, feel free to reach out, and we’ll be happy to help!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Perfect design and quality

WB rubber straps are perfect for my Panerai watches. I really enjoy wearing them as they look great, they are very supple and solid. The packaging is also very nice and professional. I recommend WB to any watch owner looking for high quality rubber straps

December 9, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!
We’re so happy to hear that our rubber straps are a perfect match for your Panerai watches! It’s great to know you’re enjoying both the look and feel of them. Supple, solid, and stylish—that’s exactly what we aim for. Thanks for highlighting our packaging too, and for recommending us to other watch enthusiasts.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 3 out of 5 stars

Nice band but too long.

December 1, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!
Thanks for your feedback. We hear you! While we’re happy to know you liked the band, we understand that the length wasn't quite right. The good news is that we’re working on offering more size options—both shorter and longer—by mid-2025 for brands like Tudor, Omega, Panerai, and Rolex.

We appreciate your patience and hope you’ll check back with us in the future!

Best wishes,
Samuel, CEO & Founder of Wristbuddys



Rated 4 out of 5 stars

It’s as good as advertised.

It’s as good as advertised.

December 4, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

We’re glad to hear we lived up to your expectations! Thanks for sharing your experience.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Advertisement
Rated 5 out of 5 stars

World Class Customer Service

The speed of delivery and the customer service is world class! Will be sure to use Wristbuddys in the future!

December 12, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Thank you for the incredible review! We’re happy to hear our service and fast delivery made an impression. Looking forward to having you back in the future!

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Amazing brand

Amazing brand

December 2, 2024
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Short and sweet—thank you for the amazing review! We’re proud to be your Buddy for all things watch straps.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

Rated 5 out of 5 stars

Exceptional customer service

The best customer service in long time, super responsive and good quality products with exceptionally great products.
I would like to congratulate everyone @wristbuddys to be proud of a great team and brand establishment with great future ahead of them.

December 11, 2024
Unprompted review
Wristbuddys logo

Reply from Wristbuddys

Hey Buddy!

Thank you for such thoughtful words! We’re truly proud of our team and it’s rewarding to hear that it shows. Your support means a lot to us, and we’re excited to keep building something even better.

Best wishes,
Samuel, CEO & Founder of Wristbuddys

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look