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See what reviewers are saying

Rated 1 out of 5 stars

1. Works when you don't need it. Doesn't work when you need it. 2. Packet loss imminent. 3. Overpromise and under-deliver quality of service. Latency shows 'improvement' but in-game and packet... See more

Company replied

Rated 2 out of 5 stars

No improvement and they won't do refunds once you've activated payment. They want me to pay for a month, so that they will refund me for a year in error? Why not just refund me and keep $10? EDIT: T... See more

Company replied

Rated 1 out of 5 stars

app UI is garbage, no search function for games so you're stuck scrolling through every option until you find the one you want/ No ability to remove a game from the pre-populated library they auto cre... See more

Company replied

Rated 1 out of 5 stars

Trash and they wont cancel your billing when you want. I cancelled this months ago and they tried to charge me yet again today. Worthless and scammy. It does 0 improvement

Company replied

Company details

  1. Video Game Store
  2. Computer Accessories Store

Information provided by various external sources

Save yourself from lost packets, high ping times, and unpredictable performance. Over 1,000 games supported.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good :)

Really cleaned up my connection in FFXIV from Australia.

December 28, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Tristan,

I am very glad to read your amazing feedback!

We wish you Happy gaming from the WTFast Team!

Carlos

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Rated 1 out of 5 stars

doesnt work and even take money 2nd month

doesnt work and even take money 2nd month when i had only 1 month subcribed

December 20, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hi Xeruma, 👋

Thank you for your review. We want to offer you advanced support to achieve the desired results with WTFast.

Please email us at: support@wtfast.com. We'll look into the billing issue too because want to reach an amicable solution with you.😉

All the best!😃
Emanuel

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Rated 5 out of 5 stars

Amazing

i was hesitant to buy a membership because I didn't know how legit it was. After using it I had low ping constantly.

December 5, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hey Dalton! 👋

Thank you for your amazing feedback! We are happy to hear that WTFast lowers your ping constantly. 🎮

Enjoy your game!😉
Emanuel

Rated 5 out of 5 stars

WTFast

It works for me perfectly

November 19, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Milad,

I am happy to see you feedback!

Enjoy your Gaming!
Carlos

Rated 5 out of 5 stars

Works well

Works well, reduced latency and kept the low latency stable

November 17, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Tomer,

Thank you for your amazing feedback!

Enjoy your gaming!
Carlos

Rated 4 out of 5 stars

The responsiveness of each action has…

The responsiveness of each action has increased drastically and my overall gameplay experience has improved a lot. The difference so far is like night and day. Hoping it stays consistent from here on out

November 11, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Rengekix

Thank you for your feedback!

Enjoy your Gaming!
Carlos

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Rated 5 out of 5 stars

Good job wtfast

I had in every game at least 300ms and this program saved me i was on steady 60ms I recommend for every one who has high ms and lags please try this app

October 24, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hey Bagetman! 👋

Thank you for your valuable feedback. We are happy to hear WTFast reduced your ping from 300 ms to 60 ms.

Happy gaming!🎮🎉
Emanuel

Rated 5 out of 5 stars

Greatly Improves Path of Exile Latency Spikes

I would say it is 80-90% improvement to my latency spikes. I love the game much more now because of your product. Thank you!

October 21, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Dear KennetH,

Thanks for your 5 starts after experiencing a great improvement for Path of Exile. We also love you enjoy your game.

All the best!🎈
Graciela

Rated 4 out of 5 stars

WTFast saved my super unstable ping

WTFast saved my super unstable ping. Before installing and using their VPN, my ping would show that it is low before game, and then spike to a high ping while in game. But now, every game that I play would have a stable 30-40ms ping all through the night. This is a good ping rate considering that our country (Philippines) does not have the most advanced ISP tech. Highly recommend this to anyone experiencing the same! :)

October 7, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Konan,

Thank you for your Feedback. we totally appreciate it.

Enjoy your gaming!
Carlos

Rated 5 out of 5 stars

Does exactly what it says it should do

Does exactly what it says it should do. Really stable connection.

September 26, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hey Matias, 👋

Thank you for your valuable feedback. We are happy to hear that WTFast is generating a stable game connection for you! Thanks for letting us know WTFast is doing exactly what we say it does.

Enjoy your game! 🎮🎉
Emanuel

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Rated 5 out of 5 stars

great service

September 24, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hey Santiago,👋

Thank you for your valuable feedback. We are glad to hear WTFast is a great service for you!

Enjoy your game!🎮
Emanuel

Rated 5 out of 5 stars

good for me

good for me , no lag

September 11, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hi Hoàng,

We're glad that the service is good for you and you didn't experience a lag. Thanks for giving us a 5-star review.✨

Happy gaming,
April

Rated 1 out of 5 stars

More like WTSlow

The lags spikes were insane.
The connection was unstable.
The ping was even higher or very close to what it was before using WTFast, never faster.

By default my connection to Japan's servers had a ping of 196 to 197.
With WTFast I was in between 230 and 5000.
For those who wonder, lower is better.

WTFast is just garbage software.

September 10, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hello Virgil,

Thank you for reaching out! I would like to investigate your experience for resolution. To look into the games you want to optimize, check your WTFast set up and provide you with my support to achieve the desired results. Please contact me at support@wtfast.com.

I hope to hear back from you soon! Again, thank you for taking the time to reach out.

Carlos

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Rated 4 out of 5 stars

Great Service, On trial will definitely be purchasing full version.

Playing Final Fantasy 14 Online as a Western Australian was a nightmare, the ping was so bad that talking to an NPC would take 10 seconds plus just to initiate a text box and I would be kicked from the server consistently every 15-20 minutes, This program not only stopped the disconnection but improved the Ping to the point where gameplay became instantaneous everywhere but the most crowded player areas, I would highly recommend this program to anyone living in a country playing an online game without a dedicated local server. Thanks guys you are lifesavers! Only missing out on the last star because crowded areas would still be a little slow with a higher player concentration, but honestly I dont expect the program to be absolutely perfect, though it is pretty close in my opinion. Thanks for making my game playable!

August 21, 2021
Unprompted review
wtfast  logo

Reply from wtfast

Hey Joshua, 👋

We are happy to hear how WTFast improves your ping and that Final Fantasy 14 Online has become playable thanks to our GPN! Thank you for all your valuable comments!

Enjoy your game! 🎉🎮
Emanuel

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