Wulibike Reviews 

131
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers had a great experience with this company. Many customers are satisfied with the quality of the products, describing them as good, nice, and well-made. People also appreciate the overall product, finding it to be what they expected and a great item. The service is frequently mentioned as fast and excellent, contributing to a positive purchasing experience. However, some customers also noted significant issues with product sizing, with items often being too small or not matching standard sizes, leading to unwearable clothing. There were also instances where the received product differed from what was advertised, including wrong sizes, incorrect designs, or colors that did not match expectations. A few people also received items with defects, such as stains.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many praising the good quality of items like... See more

Quality

Customers generally report positive experiences with product quality, noting that items arrive well-packaged... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Couldn’t tell if was shipped. Got it 15 days after purchase which from Hong Kong is good. I’m 150 lbs and ordered a medium and it is tight but I can live with it.

Rated 4 out of 5 stars

I purchased two full kits (jersey + bibs), but received the wrong size jersey for one of the kits and both bibs were not the design shown in pictures. After some time, I did get a response to my custo... See more

Company replied

Rated 4 out of 5 stars

I was very happy to discover the quality of the materials were unexpectedly high for the price. The one thing I didn't like was the sizing of the jersey, it was far larger than I wanted. I hope to shr... See more


Company details

  1. Activewear Store

Written by the company

Professional manufacturer of cycling clothing, offers a fine range of custom cycle and triathlon clothing, find great deals jerseys at Wulibike. Free shipping worldwide, offer practical, classic and cost-effective cycling jersey, cycling shorts and cycling kit.


Contact info

3.9

Great

TrustScore 4 out of 5

131 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(131)

37 reviews in the last 12 months

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Rated 2 out of 5 stars

I recently purchased two new jerseys in…



I recently purchased two new jerseys in size medium, the same size I bought previously. Unfortunately, the new jerseys are noticeably larger than the medium size I received earlier. This inconsistency in sizing has left me disappointed with the product, as it does not fit as expected.

I hope you can address this issue and provide some guidance on how to proceed.

Thank you for your attention to this matter.

Sincerely,
Juan Pablo Valdivieso

July 16, 2024
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Rated 1 out of 5 stars

No customer service

Received item. Inquired via email about exchanging for larger size. Still have not received a response. Poor service.

June 21, 2024
Rated 3 out of 5 stars

I don’t speak Chinese

The delivery was after it said it was delivered to a different town causing me stress. But it showed up three days later in my mailbox. This isn’t the company fault but when I sent a email concern I got a response in Chinese? Not acceptable

June 13, 2024
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Rated 1 out of 5 stars

Did not receive the goods and get no more reply

Placed 2 orders, 1st order came in 2 parts, they had no idea what was sent when and after I informed them they sent the other items, they are located in Hong Kong but ship from China. 2nd order I got 1 out of 4 items and they claim they sent all 4, now I get no more reply from them for 3 weeks. Do not order here.

April 20, 2024
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