Worst experience. Deposited 10k in 10Cric through Rupay Credit card, Transaction successful but fund not deposited in game account. In support team not accepting Credit card statement for proof T... See more
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Im trying to withdraw my funds since last months but I can’t because they are rejecting my withdrawal requests First they removed my mode of withdrawal options earlier i have all available w... See more
10Cric is a good platform for sports betting and has great promotional offers. But depositing money through third-party wallets like iCash.One is a total nightmare. My funds get stuck, and it ruins t... See more
Company replied
I have been playing over for last 8 years and I do face deposits stuck sometimes but everytime I chased the support they had helped me in resolving the query. There is no other platform with Utmost... See more
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2.1
Poor
1K reviews
Asks customers to review
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Replied to 73% of negative reviews
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My account Manager Ryan
My account Manager Ryan, is one of the accounts Managers I have had in last 7 years in 10 cric, Count yourself lucky if you one day he is assigned as your account manager. Highly recommend 10 cric
June 4, 2026
Unprompted review
Reply from 10CRIC
Dear Pranav,
Thank you for sharing this.
It's great to hear that Ryan has made such a positive impact. Feedback like this means a lot, and we're glad he's been able to provide the level of support you expect.
We'll make sure he sees your review.
Wishing you the very best of luck and many more great moments with 10CRIC! 🍀
Kind regards,
10cric Support Team
Reply from 10CRIC
Dear Harish,
Thanks for your review.
We're super happy that Nicki was able to help and provide the support you needed. We'll be sure to pass along your kind words.
Happy betting! 🍀
Kind regards,
10cric Support Team
My deposit money is cheated by 10CRIC and worst customer support without resolving the issue
On 22nd May I have paid 500 ( UPI/DWIP SARKA/9775231089@mbk/igi3jq/INDUSINDB/596622891551/IBL2ada8831cab94aa4af1d6accc7c1aa68/)to get deposit in my 10CRIC account, it's been more than 10 days still I'm receiving the mail that it's being handled on top priority basis.
Again the same issue yesterday ( 3rd June), I paid 1000 INR(UPI/THAKORPAR/6370414248@okb/2CB79D/AXISBANK/307339206410/PTM59d0718c5d604afd99755129a76380c1/) to deposit and still not received.
I'm getting only response that issue is handling in top priority. I have given all the proof (UPI transaction screen shots and my bank statement also) for successful transaction from my end and still receiving same automated reply from Ai. Total 1500 INR is being cheated by 10CRIC. I was about to deposit 50K, If I would have done that 10CRIC might have cheated without depositing in my account.
May 22, 2026
Unprompted review
Reply from 10CRIC
Dear Jay,
Thank you for providing the requested details.
As already advised through our communication channels, your case is currently under review and our team is actively working on it. We appreciate your patience and will provide you with an update as soon as more information becomes available.
Kind regards,
10cric Support Team
Reply from 10CRIC
Dear Azad,
We understand your concern and requested additional information through Trustpilot. Please provide the requested details so we can review your case and assist you further.
Kind regards,
10cric Support Team
Totally scam is going on in the name of…
Totally scam is going on in the name of deposit .
I had deposit pending from 24th may.
First they asked for bank statement till 1st then they started asking till 2nd . After providing that also they started telling this is modified 🤣🤣🤣🫢. This is how they are making fool or users
Please do not play
June 3, 2026
Unprompted review
Reply from 10CRIC
Dear Shivani,
We're sorry to hear about your experience.
We would like to review the matter further. Please reply to our request through Trustpilot with the requested details so our team can continue investigating your case and assist you accordingly.
Kind regards,
10cric Support Team
Best experience and awesome assistance.
May 31, 2026
Unprompted review
Reply from 10CRIC
Dear Asheesh,
Thank you for your feedback! 😊
We're really happy to hear that you had a great experience and that our team was able to assist you. Feedback like this means a lot to us.
Wishing you lots of luck and success ahead! 🍀
Kind regards,
10cric Support Team
Don’t trust this platform
Dear Srinivas,
We understand your concern, and we are sorry for the inconvenience caused.
To help us review the matter properly, please provide the requested details through Trustpilot so our team can continue investigating the status of your transaction.
Kind regards,
10cric Support Team
You're asking this and I have shared multiple times to you but still asking to share what else I have to share ? If your team is responsible work properly it’s been 24 days and still no proper update on my deposit of 25k
May 30, 2026
Unprompted review
Reply from 10CRIC
Dear Srinivas,
Thank you for your feedback.
Please note that an update regarding your case has already been provided through our official 10CRIC communication channels. We kindly ask you to review our response, as the resolution of the matter has been communicated.
Kind regards,
10cric Support Team
My experience with 10cric was…
My experience with 10cric was awesome..specially my account manager david helped me and given many suggestions...thanks david..love 10cric..
May 14, 2026
Unprompted review
Reply from 10CRIC
Dear Nishanth,
Thank you for your wonderful feedback!! 😊
We are super happy to hear that you’ve had such a great experience and that David has provided valuable support along the way! We’ll be sure to share your kind words with him
Wishing you the best of luck and many winning moments ahead 🍀
Kind regards,
10cric Support Team
Reply from 10CRIC
Dear Manish,
Thank you for your feedback.
Please reply to our request through Trustpilot with your account details so our team can review your account and assist you further.
Kind regards,
10cric Support
Additional details given…
As requested 10cric team for additional details to check the information have been shared please check it and refund my money
May 26, 2026
Unprompted review
Reply from 10CRIC
Hi Balaji,
Thank you for your feedback.
We have contacted again via email regarding the verification of your account and requested the required document in order to proceed further. A support ticket has been opened and our team is currently awaiting your reply with the requested information.
Ticket ID: 1830754
Once we receive the document, we will continue the review as quickly as possible!
Best regards,
10Cric Support
I give--------minus to deposit system…
I am sorry for my language and everything my issue resolve I got my money but telling one thing that please make your deposit system better and your support system your agent threatening to suspend chat block email
I just want to know much time it will take to confirm the payment with service provider. And everytime why customer is suffer just because of your useless deposit system
I give--------minus to deposit system and customer support of 10cricwin.
There are agent like Candy, Aya, Nicole, Niki, Kallian all are very rude and does not know how to support customer my deposit pending from last 9 days they did not help me also very rude with me they are also very shameless people. They increase my frustration at higher level they block my chat option and email option now I don't have any way to contact them. Still request them please resolve my issue I am very old customer. They break my trust
May 25, 2026
Unprompted review
Reply from 10CRIC
Dear reviewer,
We are sorry to hear about your experience and understand your frustration regarding the delayed deposit.
Please note that your case is still under review with the payment provider and our team is actively following up on it. We will update you as soon as we receive further information regarding the resolution.
We appreciate your patience throughout this process.
Kind regards,
10cric Support Team
No withdraw
No withdraw
No money
But they still got access to indian website
Dont know who the frauds are
Our system or these people
May 24, 2026
Unprompted review
Reply from 10CRIC
Dear reviewer,
We’re sorry to hear that you feel this way.
We would like the opportunity to review your concern properly. Kindly reply to our request through Trustpilot with details so our team can check the status of your case and assist you further.
Kind regards,
10cric Support Team
Reply from 10CRIC
Dear Kishore,
Thank you for your feedback! 😊
We’re really glad to hear that you had a positive experience with our support team. Your kind words truly mean a lot to us.
Wishing you the best of luck and many winning moments ahead 🍀
Kind regards,
10cric Support Team
I have been playing over for last 8…
I have been playing over for last 8 years and I do face deposits stuck sometimes but everytime I chased the support they had helped me in resolving the query. There is no other platform with Utmost transparency 10cric provides. I regularly get freebies and bonuses when needed.
Thanks
Anurag15jan
May 22, 2026
Unprompted review
Reply from 10CRIC
Thank you for your continued trust and support over the years, Anurag! 😊
Wishing you lots of luck and many more winning moments ahead
🍀
Kind regards,
10cric Support Team
I withdraw 45k inr to icash one it’s…
I withdraw 45k inr to icash one it’s constantly showing pending bad experience
May 19, 2026
Unprompted review
Reply from 10CRIC
Dear Harsh,
Thanks for your feedback!
Please reply to our request through Trustpilot with your account details and withdrawal information so our team can check the status of the transaction and assist you further.
Kind regards,
10CRIC Support
I am so happy for this platform but I…
I am so happy for this platform but I want a customer support I have withdrawal some money it's showing confirm but not credited on my account previously I was getting my money on time but it's about yesterday and today I didn't get my my withdrawal money please help me
May 18, 2026
Unprompted review
Reply from 10CRIC
Dear Lipsa,
Thank you for your feedback and for being a valued player!
We understand your concern regarding the withdrawal delay and we’re sorry for the inconvenience caused. Please reply to our request through Trustpilot with your account details so our team can check the status of your withdrawal and assist you further.
Kind regards,
10cric Team
Nicole the way you responded is very…
Nicole the way you responded is very good thanks for understanding my problem
May 17, 2026
Unprompted review
Reply from 10CRIC
Dear Ganesh,
Thank you for your kind words! 😊
We’ll make sure your feedback is shared with her.
Wishing you the best of luck! 🍀
Kind regards,
10cric Team
Reply from 10CRIC
Dear Samuel,
Thank you for your feedback! 😊
We’re really happy to hear that you had a good experience with our support and service.
Wishing you the best of luck and many winning moments ahead 🍀
Kind regards,
10cric Team
Hi withdraw
Hi, my withdrawal is still in processing stage, kindly confirm the transaction asap it's been almost 2 days completed
May 16, 2026
Unprompted review
Reply from 10CRIC
Dear Mahendra,
We understand your concern regarding the withdrawal delay.
Please reply to our request through Trustpilot with your account details and withdrawal information, we will check the status of the transaction and assist you further.
Kind regards,
10cric Support Team
Asked for additional details
As requested 10cric team for additional details to check the information have been shared please look into it now
May 15, 2026
Unprompted review
Reply from 10CRIC
Dear Gowtham,
Thank you for providing the requested details.
Please be informed that our team contacted you yesterday through your ticket with a positive outcome regarding your request!
Please check the latest update shared with you and let us know if you need any additional support from our side.
Kind regards,
10cric Support Team
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