Worst experience. Deposited 10k in 10Cric through Rupay Credit card, Transaction successful but fund not deposited in game account. In support team not accepting Credit card statement for proof T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Worst experience. Deposited 10k in 10Cric through Rupay Credit card, Transaction successful but fund not deposited in game account. In support team not accepting Credit card statement for proof T... See more
Company replied
Very bad experience, my deposit of 15k was successful through upi but not added in my account and they mentioned it will be refunded till 9 july .. I made payment on 1st July 2026 and now it's 29 july... See more
Company replied
made deposit with 40000rs. It is been more than month. They have created ticket and everyday I am receiving AI generated email as still being reviewed. Don't know how many months they require to... See more
10Cric is a good platform for sports betting and has great promotional offers. But depositing money through third-party wallets like iCash.One is a total nightmare. My funds get stuck, and it ruins t... See more
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kindly give refund my 1050, i have all the details and i am providing you the ticket #1909387.
Atleast they should allow us to chat with an human agent,But they will never do that.
How many times i should report this site.

Reply from 10CRIC
I Have Deposited 4000 INR on 13/06/2026 via UPI, but it was never credited to my account. I have been contacting customer support for 20 Days and even provided my official bank statement with the password. Instead of resolving a DEPOSIT issue, their useless bot support is continuously replying and asking for a "Payment Receipt And Bank Statement" They promised to fix it by 22nd June 2026. but failed completely. Total fraud and worst automated customer harassment. Stay away from 10CRIC! Ticket numbers:1868961

Reply from 10CRIC
I have deposit 5190 before 16 days back stil not credited in game play app and no agent is replying me in app to chat I loss my vip number ship also wast app

Reply from 10CRIC
Dear team,
I was the honest customer of 10cric i have more than 5 Lakh in my 10cric Account and suddenly my withdrawal option from bank got removed and i cant able to withdraw the amount now suddenly they gave the reason to upload the bank statement i request 10cric to solve my issue as the requested document already shared to them will check and update here the status that this is scam or not 10cric have good reputation in market i hope i will get resolution user id - @User_sczLLK

Reply from 10CRIC
Worst service by 10cric , i have deposited 5000INR on 17th june and they said refund will come before 25th and today is 27th and still not credited, worst fake site and today i made another deposit of 2000INR , and this one also not credited again i got a mail for refund and i have been using this application from 2 to 3 years but from last 2months there is lot of issues scams frauds happening in 10cric this is becoming scamming site slowly , so guys please be aware of this fake app now a days and iam a VIP player too they are cheating frauding scamming on high leavel

Reply from 10CRIC
I have been a 10cric customer for over 7-8 years.
My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2026.
The proof for bank transaction has already been submitted as requested by them and they have confirmed the same.
Even the customer support is not working.
I have exchanged over 50 emails but I get a standard reply stating they need more for some information.
This is totally not acceptable.
- Omkar Sathe

Reply from 10CRIC
Transaction ID: 2e3402cb-52ac-4ccd-a8b7-d14fffb9ebcf,
Date of withdrawal: 10/06/2026
Withdrawal Rs 11000
Method - Bank transfer
I withdrawn Rs 11000 thousand on 10th June 2026. On 11th June 2026 transaction was showing confirmed on their website but No money was received in my bank account.
I contacted customer care of 10cric on email. They told me to wait for 24 hrs I will receive the money.
After 24 hrs when I had not received the money I again contacted them. They asked for my bank account statement. Provided me a utr , I contacted my bank with the utr. My bank clearly said that no such money has been received and asked me for Payment receipt for further investigation.
I shared that screenshot conversation with the 10cric email team and ask for payment receipt.
They kept me waiting for 8 days saying again again the same thing that my money is afe and we are working to provide you the payment receipt.
Now yesterday they told me that they have sent the money and they have completed the investigation and they can't do anything and will not provide any more information or receipt other than utr number.
They have not sent the money and scammed me. Otherwise I have never ever have this kind of situation. What is the problem of providing payment receipt. If they have sent the money.
Such a fraud website this is.
Update - This Filthy company has done nothing. I asked them to give me a payment receipt regarding Rs 11000 withdrawal payment which was never received but they are saying that they will not provide anything else and they have sent the money.
Wtf If they have sent the money what is the problem sharing the payment receipt or screenshot of the money transfer. I have not received the money my bank is saying that to investigate they need payment receipt but this Filthy company has not been provided me the receipt.
Don't ever use this platform guys.

Reply from 10CRIC
One week ago, I posted a review. After three days, my review was removed. Instead of removing my review, please resolve the issue that has been unresolved for the last 2.5 months.
I have been facing an issue with a deposit for the last 2.5 months. I deposited ₹22,499.99 via UPI to the details provided in the deposit section on March 27th, 2026.
My transaction details as follows:
1) Date: 27-03-2026
2) Time: 12:03 pm
3) UTR number: 3996 XX06 4379
4) UPI id: 5913097629@myapgb
Initially, 10cric said it would be refunded on or before April 3rd, 2026. After April 3rd, they said they needed more time. Even after 15-20 days, the issue remained unresolved. After 1 month, they started claiming they never received the funds.
However, my bank’s customer care clearly confirmed that the funds were successfully transferred to the merchant on 27-03-2026. The bank officials also said a chargeback is not possible.
I have sent multiple emails to 10cric regarding this, but there has been no resolution. I am extremely disappointed with 10cric’s service.
As a non-VIP member, I cannot access live chat. Whatever query I raise, I only get replies from their chatbot "Mia," which neither solves issues nor connects me to a human agent.
If the funds were not received on that date, I requested them to provide their merchant bank statement for that date. They still have not solved my deposit issue, even though 2.5 months have passed.
I do not trust 10cric. They are not reliable anymore.

Reply from 10CRIC
One of the worest app I m playing from last 10 years in this site I lost too much amount my vip also removed 4 days back I deposited 20k they are saying that amount claimed by another platform silly reason.withour proper verification.i deposited in 10cric that upi also their side only I have all proofs but worest customer service.plesse ne careful.

Reply from 10CRIC
Totally fraud app. I have deposited 2100 on 09.06.2026, but today on 11.06.2026 not getting money in my account. No proper customer support. Nothing is working. Totally fraud app. Never play here.
Today 17.06.2026, they told me you will get refund in your bank account before 17.06.2026, but not a single rupee i got in my bank account. today they ask me for my bank statement. i give my bank account statement also. but not get my money. this is fraud app. don't play here. play with parimatch and other app. but dont here. no vlue of player money.

Reply from 10CRIC
I was deposited Rs.50000 on May 31st till now not credited into wallet and not refunded to account,I was dropped nearly 50 mails but customer care simply replying we are investigating need more time firstly they had given june 11th for refund again saying need more time bits replying guys fake site don't invest
Someone from 10 cric Message me in telegram he said I need to do deposit 20000 again to retrieve the 50000 deposit and same day he said transaction not received again I have to deposit 30000 this is too ridiculous making fools

Reply from 10CRIC
Same happened with me I make deposit on 24th May 2200 and 25000 on 14th June none of the amount credited in account.now this is completely fraud be aware with 10cric.
They are not going to help anymore so stop using 10cric.
New scan with this site.

Reply from 10CRIC
WARNING TO ALL DEPOSITORS: Your Money Will Vanish into a Black Hole – A Massive Trust Issue!Review Body:This is a massive warning to anyone thinking of depositing money on 10Cric. If your deposit does not reflect instantly in your wallet, you can completely forget about your money.I made a UPI deposit 37 days ago. My bank successfully located the funds and confirmed they were "Credited Online" directly to 10Cric's third-party payment aggregator. To recover my missing money, I filed a formal bank chargeback and escalated it to pre-arbitration. Shockingly, 10Cric’s own merchant bank REJECTED both disputes, legally claiming to the banking network that the transaction was successful and the funds were delivered!This exposes a critical trust issue with this platform. Without trust, you cannot run a platform like 10Cric. One single major trust issue like this can completely spoil the business and reputation of 10Cric, because players will realize their funds are never safe. If your merchant bank rejects my chargeback and pre-arbitration by claiming they have the money, how can I get my refund? My bank has tracked the funds straight to your payment processor. Yet, 10Cric customer service keeps repeating the automated lie that they "have not received the funds."You cannot have it both ways. Your system took my money, blocked my bank from pulling it back, and refuses to credit my gaming wallet. Once your funds are stuck, 10Cric will trap you in a loop of denial and run down the clock until it's too late to dispute. Do not trust them with your hard-earned money.You have to take direct responsibility for my case and do the justice. I demand a senior financial manager pull the gateway transaction logs for my 12-digit UTR immediately and manually release my refund or wallet credit.

Reply from 10CRIC
10Cric is a good platform for sports betting and has great promotional offers. But depositing money through third-party wallets like iCash.One is a total nightmare. My funds get stuck, and it ruins the whole gaming experience. 10Cric support needs to step in and integrate more reliable and fast direct UPI options for Indian players. Until the payment methods are made safer and smoother, it is hard to give a full 5-star rating.
Username -vs841970

Reply from 10CRIC
Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, casino.in and many more. From past few months i am playing in leon and 10cric mostly. I believe winning and losing is part of game and i never complained about that in my 10 years of gaming experience but, for the 1st time i feel like that. Why because I feel like that is I lost all my salery and more in just few days only the most irritating thing is I lost all my money in only one slot named Super Sticky piggy. Even after spinning 400,500 spins continuously no free spins (Scatter bonus) received. I tried playing late night, early morning, mid day, evening tried everything but, lost in every session. I never experienced like this before in any other casino website not on 10cric also. I don't know the game or websit is fake now. But, really disappointed with the experience I had in 10 cric from past 1,2 months. I wish I don't play again on 10cric. Once, I am mentioning winning and losing is part of game and i strongly believe that but, what i experienced from past few weeks is a nightmare for me.

Reply from 10CRIC
WARNING TO ALL INDIAN PLAYERS: Do not deposit a single rupee into 10cric. This platform is operating a highly coordinated financial trap using unverified, rogue third-party payment gateways to siphon user deposits, pocket the cash, and structurally block banking recovery systems.
Here is the exact breakdown of how they stole my money and how they will steal yours:
1. The Gateway Trap (The "Deemed-Received" Black Hole) On 9th May 2026, I initiated a standard UPI deposit to 10cric. The transaction was instantly successful. My bank account was debited, and a legitimate 12-digit UTR (Unique Transaction Reference) number was generated. However, the money never reached my 10cric playing wallet. Because 10cric operates outside standard Indian banking regulations, they route transactions through a changing web of shell companies and unstable third-party payment aggregators. When a user deposits, an intentional or highly negligent API handshake timeout occurs between the gateway and 10cric's database. The gateway takes your money, but the front-end system tells you the transaction "failed" or "was not received."
2. Malicious Sabotage of the Bank Dispute Process When I realized 10cric customer support was giving me copy-pasted, scripted runarounds, I initiated a formal Chargeback and subsequent Pre-Arbitration dispute through my bank.This is where the fraud turns criminal: The rogue merchant gateway utilized by 10cric wrongfully rejected my bank's dispute. They submitted a automated Transaction Credit Confirmation (TCC) to the acquiring bank to prove they received the money—thereby winning the chargeback round—while simultaneously instructing 10cric support to tell me they never received the money. They are playing both sides to lock your funds in limbo.
3. Zero Liability and Scripted Support10cric's customer service desk is deliberately insulated from their finance and gateway logs. Agents are trained to demand screenshots just to stall for time, completely ignoring the absolute legal proof of a banking UTR. They have held my funds for over a month, refuse to perform a manual ledger reconciliation with their aggregator, and refuse to issue a source reversal.My Transaction Evidence:Platform: 10cric India Transaction Date: 09-May-2026 Payment Mode: UPI (Interoperable Gateway)
Status: Successfully debited from source bank / Zero credit to wallet Banking Reference
Final Verdict:10cric is no longer just a gaming platform; it is a financial risk. They are actively capitalizing on gateway system errors to pocket user deposits, knowing that offshore regulations shield them from direct local policing.
I have officially escalated this financial manipulation to the National Cyber Crime Reporting Portal and the RBI Ombudsman against the underlying current account holder of their proxy gateway.DO NOT DEPOSIT. SPREAD THE WORD AND PROTECT YOUR MONEY.

Reply from 10CRIC
My withdrawal is transferred to incorrect bank details, they will say that after reviewing the bank account only they will process but the control check failed and they were saying i given wrong account details but it's not true.
After several followups now my emails are also not able to send to the support team it's just frustrating please look for some genuine platforms
As i didn't see any request received

Reply from 10CRIC
Fraud Site! Deposits Are Not Safe – Do Not Trust 10CricReview
Absolute fraud platform. Depositing money into 10Cric is extremely unsafe. I made a successful payment, the money was deducted from my bank account, but it was never credited to my 10Cric wallet.Once they have your money, their customer care completely ignores you. They do not care about you or your funds at all. If your wallet is not credited immediately, you can forget about ever getting your money back. Save your hard-earned money and stay far away from this scam site!

Reply from 10CRIC
Worst app I see ever my deposit amount was not credited last 3 months

Reply from 10CRIC
Very bad experience I was vip user earlier and they suddenly restricted my account without telling me anything and after that I have requested them so much time whether it on online chat or threw email but everytime they didn't gave me any satisfactory answer so when they do this to there premium users so there is no hope for new user's. I didn't recommended anyone to play here because when I was playing here I play with loyalty and honesty but they didn't value there loyal uesr.

Reply from 10CRIC
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.