10CRIC Reviews 

1,177
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, particularly deposits not being credited to their accounts despite successful transactions. Reviewers frequently faced problems with withdrawals, which were often pending or rejected for extended periods. The customer service received widespread criticism for being unresponsive, providing generic automated replies, and failing to resolve critical issues like missing funds. Many people also expressed frustration over delayed or unfulfilled refunds for uncredited deposits, with some perceiving the platform as unreliable due to these persistent problems with financial transactions and support. However, some customers also noted positive interactions with individual support agents, finding them helpful and responsive.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many customers reporting significant issues with both... See more

Customer service

Customers had negative experiences with customer service, expressing widespread dissatisfaction with the... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Customers report issues such as... See more

Response time

Clients share negative opinions on response time, with many reviewers expressing frustration over the lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied

Rated 2 out of 5 stars

Worst experience. Deposited 10k in 10Cric through Rupay Credit card, Transaction successful but fund not deposited in game account. In support team not accepting Credit card statement for proof T... See more

Company replied


2.1

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(1,177)

338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Very good response to customer care agents 24 hours thank you sooo much your team

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

10 cric are cheats

Most of the tym deposit doesn't get credited to your account,then they just tire you off by countless mails ,better to avoid such site

March 13, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for taking the time to leave a review.

We've already contacted you through Trustpilot. Once you reply, we'll investigate the matter with the relevant team.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

My manager angela is amazing

My manager angela is amazing, she is always been my side. She always help me even my payment is stuck she add money in advance. I never faced any withdrawal issue.
Bcz my manager is amazing i never faced any problem. For me 10 cric is genuine site and I feel if you follow all rules your account won't get block . Till now my experience is good and I am customer since 2+ yrs now .

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use 10CRIC

Do not use 10CRIC. They are professional scammers who use "system rules" to steal your cash deposits and winnings.
​How they cheated me:
​I deposited ₹10,000 and won ₹37,700.
​I made a second deposit of ₹5,000 and won another ₹12,700 on a pure cash bet.
​When I tried to withdraw my second deposit winnings, their system "mixed" everything and stole my ₹24,700 profit from the first bet.
​I cancelled the withdrawal immediately. No money ever left the site, but they used it as an excuse to wipe out my balance.
​The Lies:
​They claimed my ₹10,000 cash deposit was only worth ₹0.72 of "real money" to justify taking my win.
​Then they admitted their policy is to "use real balance first". If they used my cash first, my winnings belong to me, not their "bonus" trap.
​They returned my stake but stole ₹24,700 in profit. This site is a mathematical fraud designed to trap your money. I am deleting my account and moving to Parimatch, where they actually pay their winners.
​Ticket ID: 0074011637 — Restore my money or keep this 1-star review forever.

March 4, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Navas,

Thank you for bringing this to our attention.

Our latest update has already been shared through our official support channels. Please review it when you have a moment.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

Great customer support

Great customer support! I would especially like to thank Sarah for her help. She was very polite, friendly, and professional while assisting me. She responded quickly and guided me properly with my issue. Really appreciate your support Sarah. Keep up the great work!

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

I requested a withdrawal of ₹25,000…

I requested a withdrawal of ₹25,000 four days ago, and the status is still showing as “processing.” This delay is very frustrating, especially since the payment method used was bank transfer.

Customer support informed me that the withdrawal has been processed on their side and is now with the payment provider connected to my bank, but there has been no clear timeline or update since then.

If I do not receive my funds today, I will be forced to escalate this matter to the Curaçao Gaming Control Board, as this level of delay without proper transparency is unacceptable.

I hope the platform resolves this issue immediately and processes the withdrawal without further delay.

My account manager is John and he also repeats the same this again and again. I have been the genuine customer of 10cric since 6 years now.

March 3, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We appreciate you reaching out.

We've already followed up with you through our official communication channels regarding this matter. Please check our latest response.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Frud betting site always lag and not…

Frud betting site always lag and not working properly and didn't give you any bonus and won

March 8, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for taking the time to leave your feedback. While we're sorry your experience has been frustrating, we appreciate the opportunity to address your concerns.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

First all sincere gratitude to Ari did…

First all sincere gratitude to Ari did a outstanding job as customer, as a long time user this kind of customer support truly stands out , what differentiate 10 cric and other providers, special mention to Daisy and paul supporting during the time on missing deposit 💯 trusted and safe

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Really worst service and hold amount

Subject: Immediate Refund Required – ₹45,000 – Complaint ID 1559710
To: 10Cric Compliance / Senior Management
Dear Sir/Madam,
I am a VIP customer of 10Cric for 9 years. On 13th February 2026, I deposited ₹45,000 via UPI. The payment was successfully credited to your account, and I have already submitted UPI screenshots and bank statements as proof.
Your team issued Complaint ID 1559710 and explicitly promised that my refund would be credited by 6th March 2026. Today is 6th March, and despite your commitment, my funds have not been refunded.
This constitutes a broken commitment and serious negligence. The amount involved is significant, the payment is fully verified, and your failure to act reflects poor compliance and potential regulatory violation.
I demand that my ₹45,000 refund be processed immediately. If the amount is not credited today, I will escalate this matter without further notice by:
Filing a formal complaint with the RBI Banking Ombudsman.
Reporting this as cyber fraud and financial misconduct to the authorities.
Initiating legal action to recover the funds, including seeking compensation for delays.
Please provide written confirmation of the refund immediately, and ensure the amount is credited to my account today.
Complaint ID: 1559710
Transaction Date: 13th February 2026
Amount: ₹45,000
Your immediate action is required. Any further delay will leave me no option but to escalate this formally and legally.

February 13, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry to hear you've experienced this.

We've asked for a few additional details through Trustpilot. Your reply will help us investigate the issue more efficiently.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Worst fraud application..

Worst fraud application... amount debited from account but not credited in 10cric application,when you raise complaint he said wait for 60 minutes after 60 minutes he said his team will check and after 2 days he said amount will be refunded within 7 to 10 days after that 10cric application demands your bank statement and aif you share your bank statement after that he will never replied on mail and he also blocked your account

March 5, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We appreciate your honesty and understand your concerns. Our goal is always to provide the best possible service, and we're sorry that wasn't your experience this time.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

FRAUD APP

Hi,
MY name is Roy. I am from mumbai. I had withdrawn 2,000 Rs from my account in Feb 2026. But no money has been deposited till yet.Most of the times I had chatted with about my withdrawal issue.I had send email 5 to 6 times about this issue.But no reply has been given till yet.They had closed the withdrawal
So please don't put your money in 10 cricket. It's a cheating app.

March 4, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Roy,

We're sorry to hear you're still concerned.

Our team has already provided an update through our official communication channels. Please review our latest correspondence.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Hi everyone,don't play in 10CRIC

Hi everyone,don't play in 10CRIC. They're the very big cheater. If you won they won't pay the amount and deposit to 10CRIC They're cheating. It won't credit to your 10CRIC account

December 2, 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We've requested some information through Trustpilot. Once we receive it, we'll be happy to investigate.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I would like to inform you that my…

I would like to inform you that my withdrawal of rs 13404.00 has not been processed yet. Kindly let me know the reason why the withdrawal has not been credited to my account.

Very very bad experience don't play in this site or application

March 1, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for sharing your experience.

We've already reached out to you with an update through our official support channels. Please check your recent messages.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Hi guys,

Hi guys,
Suddenly this cric10 team,paused my account
And send the response as it was negotiable and non openable hereafter
My money was inside,they said it doesnt going to be received by me
Is anyone facing the pause account problem?

March 1, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand your frustration.

Please note that our team has already updated you through the official 10CRIC communication channels regarding your case.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

44000 INR Withdrawal not credited

It's been over a month now since i have made a withdrawal request and it is showing successful in 10cric however i have not received my withdrawal.

After 1 month, they are saying that funds have left from their side but i have still not received the funds, i have even confirmed it with my bank and shared my bank statement with 10cric but they are still saying same thing on every email that funds have left from their side. They are not interested in solving this issue. It is a big scam at this point.

I'm helpless at this point. I can't just forget about my withdrawal and i wont 10cric just let go this easily.

Can anyone help me sue them? Is there any legal way to sue them or any other way to register a complaint against them. Can we all who are facing similar issues collectively file fraudster case against them? We all have to do something, otherwise this will keep happening.

Please stay away from 10cric. THEY ARE SCAMMERS.

January 23, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry this has caused you concern.

Our team has already been in contact with you through our official communication channels. Please review the latest update we've provided.

Kind regards,
10cric Support Team

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