10CRIC Reviews 

1,177
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, particularly deposits not being credited to their accounts despite successful transactions. Reviewers frequently faced problems with withdrawals, which were often pending or rejected for extended periods. The customer service received widespread criticism for being unresponsive, providing generic automated replies, and failing to resolve critical issues like missing funds. Many people also expressed frustration over delayed or unfulfilled refunds for uncredited deposits, with some perceiving the platform as unreliable due to these persistent problems with financial transactions and support. However, some customers also noted positive interactions with individual support agents, finding them helpful and responsive.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many customers reporting significant issues with both... See more

Customer service

Customers had negative experiences with customer service, expressing widespread dissatisfaction with the... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Website

Consumers find the website to be a source of significant dissatisfaction. Customers report issues such as... See more

Response time

Clients share negative opinions on response time, with many reviewers expressing frustration over the lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied

Rated 2 out of 5 stars

Worst experience. Deposited 10k in 10Cric through Rupay Credit card, Transaction successful but fund not deposited in game account. In support team not accepting Credit card statement for proof T... See more

Company replied


2.1

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.1

All reviews

(1,177)

338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Today's deposited not credited

Jan 22 deposit was paid on fab 22nd..I deposited a small amount are, they doing really a bad play..I will just leave this betting website asap.

February 26, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry this has been your experience.

Please respond to our Trustpilot message with the requested details, and we'll make sure your case is looked into.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

My withdrawal amount 32000 inr not…

My withdrawal amount 32000 inr not credited

One month ago but no result

I entered the wrong account number by mistake but the IFSC code was correct and they are saying that the payment has been successfully sent. I should check with the bank and do that. This cannot happen that a wrong account number is entered but the IFSC code is correct and the money gets sent. I have also tried sending the money to this wrong number but it is not getting sent.

They are telling me to go to the bank and find out where the money went?I checked with the bank and they say only the person who sent the money can tell me. Where has it gone?

January 23, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your continued patience.

We've already shared an update through our official support channels. Please check your latest correspondence for more information.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Very cheap company

Very cheap company, it's fraud level c grade company never trust and never deposit they will only take your money. Not withdrwal giving.

February 6, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're disappointed to hear that you've been left with this impression. We take feedback like yours seriously and would like the opportunity to help.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I made the deposit but money not…

I made the deposit but money not credited into my account.
This is the same problem I am facing from last few months.
THEY HAVE BECOME A FULL SCAMMERS .
JUST WANT TO RIP OFF PEOPLE MONEY.

THERE CHAT SUPPORT AND EMAIL SUPPORT ARE THIRD CLASS,JUST DISGUSTING.

PEOPLE IN CUSTOMER SERVICE HAVE TOTALLY ZERO KNOWLEDGE.

I REQUEST ALL DO NOT USE THIS PLATFORM ANYMORE PLEASE

February 23, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry things haven't gone as smoothly as expected. We value your trust and hope to regain it.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

This site more issue

This site more issue
1. 1 week waiting change email id not help
2.if you login one device after you login other device and change password but still login all device safe security issue
3. If you play big amount site disable all imps and upi deposit withdrawal
And
4. Without you login live support not helping you unable login. Your support never help

February 19, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sohel,

We understand your concerns.

We've reached out through Trustpilot for some additional information. We hope to hear from you soon so we can assist.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Very bad experience

Very bad experience

December 1, 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Swati,

We're sorry your experience has been frustrating. Your satisfaction is important to us, and we'd like the chance to assist.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Every deposit is delayed for days

February 16, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're really sorry to hear that things haven't gone the way you expected. We understand how disappointing that can be, especially when you've trusted us with your time. We hope we'll have the chance to turn this experience around and show you the level of service we're committed to providing.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I saw this ball hitting for 1 run

I had a very bad experience with 10Cric regarding a wrongly settled bet and extremely poor customer support.

Ticket ID: 0073016705

Match: Antigua And Barbuda Falcons vs Saint Kitts And Nevis Patriots (Virtual Cricket)
Market: Over 0.5 runs – 5th delivery
Stake: ₹3500
Odds: 1.40

First, my bet stayed unsettled for more than 6 hours, which is already suspicious and unusual.
After waiting hours, they suddenly settled it as LOST, even though I clearly watched the live match and saw the run scored with my own eyes.

When I contacted support, they kept giving the same copy-paste reply:
👉 “We checked internally with game providers”
👉 “0 runs in the 5th delivery”
👉 “No official results available”

They provided: ❌ No proof
❌ No video
❌ No match log
❌ No transparency
Just “trust us”.

How can players trust results when: • There are no public results
• No verification
• Only their internal system decides
• And support refuses to investigate properly?
Customer service was completely useless and just repeated scripted answers instead of actually helping.

Very disappointing experience. I would not recommend 10Cric, especially for virtual sports where results are not transparent.
Be careful before placing big bets here.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

The support staff is good

The support staff is good, it solves the problem Asap. Although I am in loss it's good to have a gaming platform like this. # play carefully.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

WITHDRAWAL FRAUD - ₹34,880 Stuck for 14 Days - Fake UTR Provided - Complaint Filed

⚠️ WARNING TO ALL USERS - READ BEFORE DEPOSITING ⚠️

WITHDRAWAL BLOCKED FOR 14 DAYS - FAKE PAYMENT PROOF PROVIDED

Transaction Details:
- Withdrawal Amount: ₹34,880
- Withdrawal ID: 06064faa-252c-4f17-a5ce-02b3ad2dcfa9
- Date Requested: January 23, 2026
- Days Stuck: 14 days and counting
- Status: NOT RECEIVED

What Happened (Timeline):
1. Jan 23, 2026 - Requested withdrawal of ₹34,880
2. Jan 24, 2026 - Platform confirmed withdrawal was "successfully processed"
3. Jan 24-Feb 3, 2026 - Followed up daily via email for 12 days
4. Jan 24-Feb 3 - Platform kept sending SAME generic responses: "we are reviewing," "funds will arrive shortly," "team is investigating"
5. Feb 4, 2026 - After repeated demands for payment proof, platform finally provided UTR: 602401590674
6. Feb 4, 2026 - Verified this UTR with my bank - DOES NOT EXIST in banking system
7. Platform provided FAKE payment reference after 12 days of stalling

Official Action Taken:
✅ Complaint filed with National Consumer Helpline, Government of India
✅ Docket Number: 8650401
✅ Date Filed: February 5, 2026
✅ Next Step: Consumer Court filing via E-Daakhil portal on February 7, 2026

Evidence Submitted to Authorities:
- Complete email chain (13 days of daily correspondence)
- Bank statement showing no credit of ₹34,880
- Screenshot of fake UTR (602401590674) provided by platform
- Bank confirmation that UTR does not exist
- Withdrawal confirmation from platform

Current Status:
UNRESOLVED - Money neither credited to bank account nor returned to platform wallet. Platform stopped responding after I exposed fake UTR.

To 10CRIC Support Team:
You have my withdrawal ID (06064faa-252c-4f17-a5ce-02b3ad2dcfa9) and all contact details from our 13-day email conversation. Resolve this immediately. I will update this review to 5 stars and withdraw the NCH complaint ONLY when my ₹34,880 is credited to my account.

Every day this remains unresolved, thousands of potential customers will see this warning.

To Potential Users:
DO NOT deposit large amounts. Platform stalls withdrawals for weeks with generic "reviewing" messages, then provides FAKE payment proof when pressed. Multiple similar complaints exist online. PROTECT YOUR MONEY - STAY AWAY.

This review will remain posted until the issue is fully resolved.

UPDATE - Day 14 (Feb 6, 2026): Still no resolution despite fake UTR being exposed. Consumer Court complaint filing tomorrow.

February 6, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Ayyan,

We appreciate your feedback.

Our team has already updated you through our official communication channels. Please check our latest response for more details.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I'm playing last 5_7 year website is…

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly also email is bounce backed.... Be careful

February 3, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry your experience has led you to leave this review.

We've already reached out through Trustpilot requesting some additional details. Once we receive your response, we'll review your case and do our best to help.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I am a VIP customer in 10Cric

I am a VIP customer in 10Cric. Though they have mentioned about 15 mins withdrawl timeframe even after 12 hours of requesting, amount is still in Pending state nit even processing stage. Guys, don't go for this website. After winning you will not receive tour winning amount. What is the use of playing then?

February 1, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Naveen,

We appreciate your feedback.

To help us review your concerns, we've requested some information through Trustpilot. We look forward to your reply.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Deposit fraud. Deposit is missing from months.

It's been more then a month. I am not getting any help, even after multiple emails.

They were used to provide good customer support and help in deposit missing issue. But, they are now doing totally fraud. It's been more then a month. No help so far.

They are just sending system generated response even after sending them multiple emails.

Please help me Trust Pilot.

Here's the Ticket ID: - 1468645

I have deposited 5000 on 14th January 2026.

They are still not giving me exact timeframe despite the fact I have sent them all the payment details and evidence such as; bank statement and payment screenshot.

Here's their latest update which is again frustrating even after waiting for months, we still have to wait because they are still investigating, I am not sure what exactly they are investigating from months.

"Dear Atul,

Thank you for your message. We completely understand your frustration, and we sincerely apologize for the inconvenience and distress this prolonged delay has caused you. Waiting for over a month for your funds is understandably upsetting, and we’re truly sorry for the experience so far.

Please be assured that your case is not being ignored. It is under active review, and our team is constantly pushing for updates with the relevant payment partners to move this forward as quickly as possible. Unfortunately, certain steps depend on external confirmations, which is why this has taken longer than expected.

Your funds remain safe, and the matter is being handled with priority. While we’re unable to provide a definitive resolution timeline at this stage, we want to reassure you that we are following up continuously and will update you immediately once there is any progress or resolution.

We genuinely appreciate your patience and understanding during this time. This is the latest update available for now, and we’ll be in touch as soon as we have more information to share.
Kind regards,
Daisy

10CRIC "

January 14, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your review.

We've already followed up with you through our official support
channels. Please refer to our latest message for the current status.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

10cric is now all fraud ...they just…

10cric is now all fraud ...they just ripp off people money ...don't help them in a proper manner..when talk to their live chat support ...they always disconnect the chat without even listening to customers and do not provide any help//10CRIC IS A BIG RED FLAG NOW

January 31, 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sumit,

We're sorry that your recent experience hasn't been a positive one. We value your feedback and hope we can help improve the situation.

Kind regards,
10cric Support Team

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