I purchased contracts and a pair of glasses (from their company The Framery). Ordering for bort online was easy and quick. Good follow up emails, and application of my vision insurance was painless.... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was on a 12-day visit to help Mom when Dad was hospitalized, realized I had brought double of the Rx for one eye and therefore lacked the Rx for the other eye, and also had to extend my stay by two... See more
Company replied
LOVE this company!!! Amazing personal who are absolutely professional with a friendly personal touch. This was my third time ordering and sure tell my friends and family how great they are. Save me... See more
Company replied
I love how they answer the phone quickly. The delivery is important to me because sometimes I decide to order at the last minute and can have my contacts right away. However, the packaging seems a l... See more
Company replied
Company details
- #9 of 19 best companies in Contact Lenses Supplier
Written by the company
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
Gajillion Percent Promise
All of our contacts are backed by a Gajillion Percent Promise, which means if you have any issues we'll take care of it.
We offer free exchanges, returns, and replacements with 24/7 customer service online or over the phone. Call us at 1-800-266-8228, chat us online at www.1800contacts.com/contact-us, or text in at 41800. We'd love to hear from you!
Contact info
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from 1-800 Contacts
We're happy to hear that our service was speedy and efficient for you. We appreciate your positive feedback! Thank you!
On June 19th i was told that my glasses…
On June 19th i was told that my glasses would be end in 2 weeks. WHAT A LIE!!!!! It has been a month and i AM STILL WAITING FOR MY GLASSES!! What kinda company are you running? I have been going every week to check and All i get is the run around,
July 20, 2026
Unprompted review
Reply from 1-800 Contacts
We sincerely apologize for the significant delay in receiving your glasses and the frustration this has caused. We understand how important it is to have clear communication and timely service, and so sorry that we have fallen short of our commitment. Please reach out to us at reviews@1800contacts.com and we'll get this resolved for you fully!
Reply from 1-800 Contacts
We're so happy to hear that you had such a positive experience with our customer service and that your contacts arrived quickly! We appreciate your kind words.
Excellent -- convenient and affordable.
July 2, 2026
Reply from 1-800 Contacts
We're so glad you found our services convenient and affordable. We appreciate your positive feedback, thank you!
Reply from 1-800 Contacts
We're happy to hear that our service was speedy and simple for you. We appreciate your positive feedback! Thank you!
I continue to have irritation from the…
I continue to have irritation from the contacts ordered from 1-800 contacts. The representatives are very helpful and kind but the contacts are either not of good quality or just not for me but I’ve worn the fresh look contacts for years ,only to switch and use your company for a not so good product ☹️
July 10, 2026
Reply from 1-800 Contacts
We are sorry to hear that the contacts are causing irritation. We understand your frustration, especially since you've worn Freshlook contacts for years. We would be happy to look into replacements for you, if needed, or see if there is a change in prescription that would help. We want to make sure you have the best experience possible and would love to make it right.
1-800 Contacts was excellent throughout my recent order!
1-800 Contacts was excellent throughout my recent contact order. They were prompt, communicative and well priced!
July 6, 2026
Reply from 1-800 Contacts
We are so glad to hear that your recent contact order was excellent! That is our aim! Thank you for your kind words!
The reps and how they handle things
The reps and how they handle things, and how the company itself keeps up with your information and makes it easy for one to maneuver... The company does all the work; they get it done!
June 30, 2026
Reply from 1-800 Contacts
We're so happy to hear that our team's dedication to managing your information and simplifying the process made such a positive impact. We truly appreciate your kind words!
Fast delivery.
July 2, 2026
Reply from 1-800 Contacts
We are so happy to hear that you received your contacts quickly. Thank you for your kind words and the great review!
Reply from 1-800 Contacts
We're so pleased to hear that you found our service efficient, friendly, and professional! That is our goal! Thanks for sharing your experience!
Price and the person was helpful.
July 2, 2026
Reply from 1-800 Contacts
We're happy to hear that our pricing and team were helpful. We appreciate your kind words.
Reply from 1-800 Contacts
We're so happy to hear that you're pleased with our product, pricing, and fast delivery! Thank you for sharing your positive experience with us.
Customer representatives are always professional, frriendly
Customer representatives are always friendly, professional and efficient in handling my order. Shipping is convenient and timely.
July 3, 2026
Reply from 1-800 Contacts
We're so happy to hear that our customer representatives are always friendly, professional, and efficient in handling your orders. We also appreciate your kind words about our convenient and timely shipping!
Process for ordering contacts was easy…
Process for ordering contacts was easy to complete. I was kept informed of the status of my order. I received the order quickly. Very satisfied with my experience.
July 8, 2026
Reply from 1-800 Contacts
We are so happy to hear that your ordering process was easy and that you received your contacts quickly. Thank you for your kind words!
Reply from 1-800 Contacts
We are so happy to hear that you received your contacts quickly. Thank you for your kind words and the great review!
Pretty good deal compared to other websites
It’s a lot easier then getting your prescription done at an ophthalmologist and way cheaper. I find it convenient!! I had the same eye prescription for years since I was 14 years old and before the exam was every 2 years, but now somehow it’s every year. I only pay $20 or $25 for the eye exam here, and I get the daily contacts that are $25, so I spend little money compared to any other website including postalcontacts.com. I used to purchase from them until I found this website.
June 30, 2026
Reply from 1-800 Contacts
Yay!! We are so glad to hear that you find our services convenient and affordable. It's wonderful to know that we can provide a cost-effective solution for your eye care needs, especially with the changes in prescription frequency. We truly appreciate you choosing us over other options and sharing your positive experience.
Everything is excellent the prices
Everything is excellent the prices, the quality, customer service, quik delivery, I find everything about 1-800 my contacts is great
July 4, 2026
Reply from 1-800 Contacts
Thank you so much for your wonderful review! We're thrilled to hear that you find everything about our service, from prices and quality to customer service and quick delivery, to be great. We appreciate your kind words!
Reply from 1-800 Contacts
We're so pleased to hear that your experience was smooth and that submitting your prescription was easy. Thank you for sharing your positive feedback!
Reply from 1-800 Contacts
We are so glad to hear that our shipping was fast and our customer service was excellent. We appreciate your positive feedback!
Received contacts in a timely
Received contacts in a timely, expedited manner when I ran out of contacts. Thank you!
July 3, 2026
Reply from 1-800 Contacts
We're so glad we could get your contacts to you quickly when you needed them most. Thank you for your kind words!
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